Quality Manager jobs in United States, Indiana, Fort Wayne

• 5 years of experience managing, sourcing, or procuring business resources and vendors.
  
• 5 years of experience coordinating or managing resources for data center locations, and leading operational or project based work and tasks.
  
• Experience in physical security, investigations, compliance, or risk management.
• Experience in current security technologies including access control and CCTV.
• Experience in managing confidential and sensitive information.

• 4 years of experience developing and deploying processes to mitigate risk.
  
• 2 years of experience with data center technologies, infrastructure, and methodologies.
  
• 2 years of experience managing incidents and crises.
  
• 2 years of experience coordinating or leading security.
• Experience planning security operations or strategy for security programs.
• Experience in an environment that is dependent on systems and technology while managing an extended workforce on a daily basis.

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in program or project management.
• Experience with managing environmental health programs.
• Experience with managing safety programs.

• 2 years of experience managing cross-functional or cross-team projects.
• Experience with air quality emissions and permitting.

• Experience with assembly of mechanical or electrical systems, or performing component-level repairs and troubleshooting on technical equipment.
• Experience diagnosing and troubleshooting one of the following: operating systems, computer/server hardware, or networking protocols.
• Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including frequent bending, kneeling, climbing, pushing/pulling and lifting.
• Ability to work non-standard hours, including working weekends, night shifts, holidays and on shift-based schedules as required.

• Bachelor's degree or equivalent practical experience.
• Completion of the online Google IT Support Professional Certificate program.
• 2 years of experience diagnosing and troubleshooting one of the following: operating systems and computer/server hardware or networking protocols.
• Experience with performing component-level repairs and troubleshooting on IT equipment or in a similar role (e.g., Systems Administration, Network Deployment Engineer, Help Desk Technician, etc).
• Experience working within a data center or network operation center environment.
• Ability to collaborate and partner with teams to overcome challenges, and to adapt to changes in a dynamic work environment.

As a Business Relationship Manager I (BRM) in Business Banking, you'll be helping to improve the lives of our clients and the well-being of their businesses through financial solutions, education, and advice. You will manage a portfolio of new and existing business clients by building relationships and providing financial advice with a focus on client experience and risk management.

Job Responsibilities

• Acquire, manage, and retain a portfolio of 100-130 business clients with annual revenue of $1 - $5 million for your assigned branches; provide business deposit and cash management solutions and manage business credit opportunities up to approximately $500,000
• Deliver an outstanding experience to Chase business clients by providing comprehensive and customized business banking solutions tailored to the financial needs and circumstances of their businesses
• Use knowledge of business, finance, banking, credit, and risk management to identify, recommend, and promote solutions that best serve the client and ensure the profitability of the portfolio
• Regularly conduct in-person calls with prospects, centers of influence (COIs), and existing clients at their places of business. Follow a disciplined relationship development process by identifying steps/strategies necessary to effectively maintain and build relationships. Regularly review processes and strategies with manager, making adjustments as needed
• Identify and pursue potential new business clients, looking for ways to cultivate long-term, primary banking relationships
• Identify the personal financial goals and needs of business clients; build collaborative relationships with partners across lines of business (Chase Wealth Management, Home Lending, Branch Teams) to connect clients with specialists who can help meet their financial needs
• Provide leadership by actively supporting your assigned branches and protect the firm by following sound risk management protocols and adhering to regulatory requirements

Required qualifications, capabilities, and skills

• Minimum of 1 year experience in a Business Banking Relationship Management role or related business lending experience
• General business experience and knowledge of business credit, understanding of core business products and services with understanding of general business practices and how business needs vary by industry/market
• Strong communication skills with individuals at all levels, internally and externally with the ability to build relationships with clients and internal partners
• Balance needs of clients with associated risks and interests of the firm and recognize an issue or problem and determine when to escalate or handle independently
• Determine and balance priorities on a daily basis to achieve business objectives with demonstrated ability to own problems on clients’ behalf and follow through with commitment
• Highly proficient in MS Office tools including Outlook, Excel, Word, and PowerPoint

Preferred qualifications, capabilities, and skills

• Bachelor’s degree in Finance or related field or equivalent work experience
• Strong current business network

• Bachelor's degree or equivalent practical experience.
• 5 years of experience identifying issues in processes and creating solutions, and working with cross-functional teams to drive these changes.
• 5 years of experience building relationships with stakeholders or clients.
• 5 years of experience in a customer or client-facing role supporting Logistics Operations.
• 4 years of experience managing warehousing, manufacturing or supply chain operations.

• Certification in Project or Supply Chain Management (PMP, CLTD, CSCP, CPIM).
• 5 years of experience analyzing data and generating business insights in order to guide business decisions.
  
• 5 years of experience in managing vendor and outsourced providers.
  
• Ability to manage shift assignments during non-standard business hours that will include evening, night, weekends, or holidays.

• Bachelor's degree or equivalent practical experience.
• 2 years of experience in digital advertising, consultative sales, digital media sales, business development, online media environment, or digital marketing role.

• Experience in technology, account management, and achieving quotas to drive client growth.
• Ability to assess and solve client needs through questioning, objection management and engaging promoting.
• Ability to manage multiple projects with excellent attention to detail.
• Ability to use investigative skills to leverage data to uncover insights to support proposals and analyze impact.
• Excellent presentation and communication skills with peers, management, cross-functional teams and clients.

• Bachelor's degree in a technical field, or equivalent practical experience.
• 2 years of experience in program or technical project management.
  

• One or more of the following certifications: Certified Commissioning Professional (CCP), Certified Building Commissioning Professional (CBCP), Qualified Commissioning Process Provider (QCxP), Certified Commissioning Authority (CxA), Project Management Institute Construction Professional (PMI-CP).
• Experience with Autodesk BIM360, CxAlloy, Latista, Procore.
• Experience with SQL, Tableau, Metrics Dashboards, Data Visualization and Google Workspace Apps.
• Knowledge of data center structural, electrical, mechanical and controls equipment.
• Knowledge of operational metrics reporting (e.g., availability, reliability, time to market, productivity, safety, security, quality, cost management, performance, energy use, water use and predictability).