Content Strategist jobs in United States, Florida, Jacksonville

Key Responsibilities:

• Provides leadership and strategic direction for the projects in relation to the learning ecosystem, acting as a product owner of learning content libraries and assessment tools, driving prioritization and standardization
• Partners closely with our learning teams to analyze gaps in our offerings and define content needs
• Manages a large multi-faceted technical project or multiple projects in parallel in addition to creating and deliverables
• Responsible for raising risks, issues and identifying process improvement opportunities
• Contributes to defining the product roadmap for learning systems and driving enhancements through vendor relationships
• Manages strategic vendor relationships and influences the roadmap of our learning ecosystem
• Determines optimal configuration for our learning systems to achieve the desired outcome while managing new features and capabilities
• Partners closely with the Operations / Shared Services and Technology teams to define project scope and objectives through to implementation
• Advances the learning technology offerings at Citi by enabling best in class systems and processes in alignment with future trends
• Stays current on available learning technologies and leverages expertise to develop learner centric learning solutions
• Promotes good working relationships across projects, exemplifying the people skills needed to develop trust and communication among stakeholders, its sponsors, those who will make use of the project's results, those who command the resources needed, and project team members
• Consults with business partners to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis

Qualifications:

• 5 years of project management experience with the ability to develop project plans, manage individual deadlines and goals
• 3+ years’ experience with learning or knowledge management technologies
• Proficient with Agile Scrum and waterfall methodologies, as well as experience working with JIRA
• Experience working with learning systems (SumTotal, Workday, Degreed preferred)
• Proficient in MS Office applications, MS Project, PowerPoint, VISIO, Adobe Acrobat Professional
• Strong consulting and relationship building skills
• Experience managing vendor relationships

Bachelor’s/University degree

Anticipated Posting Close Date: