Jobs at Wiz in United States, Los Angeles

As aGrowth Solutions Engineer, you will be responsible for supporting our Growth customers (SMB/Commercial), reporting to theGrowth Solutions Engineering Manager. You will partner directly with regional account executives to help change our customers view and how they approach cloud security. You will be their trusted advisor for all matters related to cloud security across AWS, Azure, and GCP. We are passionate about technical sales and helping our customers achieve the maximum value from our solution.

WHAT YOU’LL DO

• Partner with the Growth sales team to provide technical leadership to our customers and prospective customers in conjunction with helping our team meet their quarterly sales targets.
• Provide presentations to our customers and prospective customers such as whiteboards, product demonstrations, slides, and proof of value outcomes.
• Help our customers and prospective customers build test plans for demonstrating the value of the Wiz platform in their environment.
• Learn new technology to articulate the value of Wiz to potential customers.
• Invest time in learning new product features, industry related developments, and broadening your overall technical skillset.

WHAT YOU’LL BRING

• 1+years experience working with SMB/Commercial customers
• Ability to deliver world class demonstrations and training experience to our potential customers.
• Confidence in a high-velocity technical sale.
• Familiarity with one or more Cloud technologies

• Knowledge of Cyber Security architecture and tooling.
• Exceptional written and verbal communication skills, with an emphasis on communicating complex technical issues to technical and non-technical audiences.
• Willingness to continuously learn.
• Critical, customer-first thinking.
• Familiarity with customer relationship management software, such as Salesforce

BONUS POINTS

• SaaS experience
• Familiarity with Infrastructure-as-Code

Our Scaled Customer Success approach balances two distinct workflows. The primary engagement model is reactive, where you'll monitor dashboards for risk signals and partner with the account team to deliver targeted interventions on a case-by-case basis. You will have the opportunity to lead sessions addressing adoption barriers, targeted training, feature request collection, usage pattern analysis, and technical support coordination.

WHAT YOU’LL DO

• Provide your customers with expert guidance on deployment, operational best practices, and assist in establishing a Wiz Center of Excellence.

• Contribute to sessions aimed at helping customers unlock the full value of the Wiz platform.

• Contribute to and run community-based one-to-many engagement opportunities (e.g. writing knowledge articles or running webinars)

• Focus on driving out risk in our account base by increasing adoption, ensuring retention, and fostering satisfaction.

• Collaborate with Engineering and Support teams to resolve technical escalations quickly and efficiently.

• Advocate for customer needs cross-functionally (i.e.. Product Management and Support).

• Offer insights regarding the availability of new features in Wiz.

• Facilitate escalations for more complex or technically challenging issues.

• Collaborate with Wiz Sales and Renewal teams to secure contract renewals.

• Assist in identifying opportunities for expanding Wiz usage across the customer’s organization.

WHAT YOU’LL BRING

• 1-3 years of experience in technical customer facing roles (i.e. Technical Account Manager, Professional Services, Solutions Engineering, Technical Support, Customer Success Engineer).

• A willingness to learn both cloud and cyber security technologies.

• Understanding of cloud services, architectures, and security best practices.

• Familiarity with container technologies (Docker, Kubernetes) and the security considerations associated with them.

• Strong problem-solving skills, with the ability to troubleshoot technical issues and drive resolution.

• Strong communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of an organization.
• B.S. in Computer Science, Engineering, or similar field, or equivalent experience.

WHAT YOU’LL DO

• Manage a team of account executives each responsible for a specific geographical territory
• Demonstrate an intimate understanding of Wiz Cloud Security Solutions and their value to our customers
• Develop and execute a comprehensive sales strategy that aligns with the company's goals andobjectives
• Identifynew business opportunities andestablishrelationships with potential clients to expand the customer base
• Collaborate with marketing, product development, and solutions engineering teams to ensure a unified approach to sales and customer service
• Analyze sales data and metrics to measure performance andidentifyareas for improvement
• Actively coach and mentor sales reps on a weekly basis, providing hands-on guidance, feedback, and development opportunities to drive continuous improvement in performance. This role requires direct engagement with reps, not just managing from afar, to ensure sustained growth and skill-building
• Develop andmaintainrelationships with key customers to ensure long-term partnerships and customer satisfaction
• Stayup-to-datewith industry trends and best practices in sales and use this knowledge to inform sales strategy and tactics
• Manage the sales pipeline, forecast sales, and report on sales performance to executive leadership
• Recruit and develop the best Account Executives in the industry
• Build and execute a comprehensive Partner and CSP strategy

WHAT YOU’LL BRING

• 3+ years managing and leading a team of 4+ Growth or Commercial Account Executives
• 4+ years complex cloud or security sales experience
• Proventrack recordof achieving sales targets and driving revenue growth
• Excellent leadership and management skills with the ability to motivate and inspire a team
• Strong communicationand interpersonal skills with the ability to build relationships with clients and internal stakeholders
• Ability to analyze sales data and metrics to inform strategy andidentifyareas for improvement
• Knowledge of sales and marketing best practices and industry trends
• Experience working in a fast-paced, dynamic environment with the ability to adapt quickly to changing circumstances

As a Solutions Support Engineer, you will be a part of a global team responsible foroutstanding technical support experience.In this role,when needed,

WHAT YOU'LL DO

• Responsible for technical customer support experience within the Wiz product
• Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams
• Identify cases that require escalation (either technically or strategically)
• Create, maintain, and coordinate incident management requests to product or engineering
• Design and implement solutions that scale the support offering through automation
• Participate in on-call rotation for after-hours, holiday, and weekend support coverage
• This is a 2nd shift position and the schedule is Saturday - Wednesday, 7pm - 4am ET

WHAT YOU'LL BRING

• Bachelor's degree in Computer Science, Cybersecurity, Engineering, Mathematics, Information Systems, or the equivalent industry experience and certifications.
• 2+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role
• A minimum of 1+ year experience with Cloud technologies (Azure, AWS, GCP)
• Experience in reading or debugging code in one or more of the following: Java, Python, Shell, JavaScript, JSON
• Proficiency with command-line tools and Linux operating system environments
• Experience with Kubernetes, system virtualization, on-prem and/or hybrid cloud computing, cloud identity and security systems, cloud monitoring, and logging, as well as local and cloud storage
• Familiar with security frameworks or tools
• Excellent organizational and project management skills
• Fast learner, natural curiosity, and love of technology

NICE TO HAVE

• Experience with DevOps technologies
• Familiar with REST APIs or GraphQL
• Knowledge of basic web technologies (e.g., HTTP, HTML, DNS)
• Understanding of networking fundamentals (e.g., TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing)
• Understanding of relational databases

andidates must meet EAR part 772 and ITAR 120.15 definition of aU.S. person(Any individual who is granted U.S. citizenship;any individual who is granted U.S. permanent residence (green card holder);any individual who is granted status as a “protected person”) and that tin the contiguous United States.

WHAT YOU’LL DO:

• Demonstrate an intimate understanding of Wiz Cloud Security Solutions and their value to our customers
• Demonstrate ability to position and advise to CISO level executives with industry Point-of-View business insights; Continue to listen, build and grow executive relationships with customers
• Develop and close business to consistently meet or exceed quarterly sales quotas, in a way that reflects Wiz values
• Align with Wiz partner ecosystem to optimize market opportunity
• Maintain accurate pipeline management with expert-level forecasting
• Build effective working relationships with Solutions Engineering, Customer Success, Product, Marketing, Delivery, and Executive teams to ensure strategy alignment and achieve company objectives

WHAT YOU’LL BRING

• Minimum 7 years selling enterprise SaaS solutions in the cloud/security space
• Proficient in value-based solution selling, with a keen focus on delivering tangible business outcomes, ensuring alignment with end business value
• Proven track record of effective selling within the specific geographical territory listed
• Good standing relationships with previous sales operation teams
• Ability to build great internal partnerships with key business units and their stakeholders
• A consultative and professional approach to engaging with customers
• Must demonstrate proficiency in executing a formal sales process and possess familiarity with qualification frameworks
• A proven track record managing accounts in cloud or cybersecurity ecosystem to elevate the business
• Experience working in a fast-paced, dynamic environment with the ability to adapt quickly to changing circumstances

Applicants must have the legal right to work in the country where the position is based,without the need forrole does not offer

WHAT YOU’LL DO

• Provide technical and business-relevant feedback into Product Management based on field engagements to improve Wiz’s position and value messaging to prospects and clients.
• Collaborate with Wiz sales teams on strategic opportunities in demonstrating the business and technical value of the Wiz platform.
• Assist SEs and prospects during the POC process with advanced use cases, installation/deployment, and troubleshooting.
• Lead regular thought leadership sessions with the field teams sharing insights and approaches derived through customer engagement to improve our effectiveness in messaging and delivering value to prospective clients and existing customers.
• Assist in messaging and selling Wiz platform capabilities to prospects and customers.

WHAT YOU’LL BRING

• Strong technical background with a solid understanding of core IT, InfoSec, Cloud, and DevOps concepts.
• Proven skillset and experience with a career path focused on public cloud architecture (AWS, Azure, GCP).
• SME level knowledge of Kubernetes and containers with the ability to architect and troubleshoot complex environments.
• Ability to lead conversations focused at various audiences including technical, business, and executive level.
• Be passionate in regard to continuous self-improvement and learning to maintain technical leadership.
• Experience and ability to code and understand developer workflows. Git, CI/CD, helm, terraform etc

As a Solutions Support Engineer, you will be a part of a global team responsible foroutstanding technical support experience.In this role,when needed,

WHAT YOU'LL DO

• Responsible for technical customer support experience within the Wiz product
• Own, troubleshoot, and solve customer technical issues using collaboration, troubleshooting best practices, and transparency within and across teams
• Identify cases that require escalation (either technically or strategically)
• Create, maintain, and coordinate incident management requests to product or engineering
• Design and implement solutions that scale the support offering through automation
• Participate in on-call rotation for after-hours, holiday, and weekend support coverage
• The schedule for this role is Saturday - Wednesday 9:00am - 6:00 PM PT

WHAT YOU'LL BRING

• Bachelor's degree in Computer Science, Cybersecurity, Engineering, Mathematics, Information Systems, or the equivalent industry experience and certifications.
• 2+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role
• A minimum of 1+ year experience with Cloud technologies (Azure, AWS, GCP)
• Experience in reading or debugging code in one or more of the following: Java, Python, Shell, JavaScript, JSON
• Proficiency with command-line tools and Linux operating system environments
• Experience with Kubernetes, system virtualization, on-prem and/or hybrid cloud computing, cloud identity and security systems, cloud monitoring, and logging, as well as local and cloud storage
• Familiar with security frameworks or tools
• Excellent organizational and project management skills
• Fast learner, natural curiosity, and love of technology

NICE TO HAVE

• Experience with DevOps technologies
• Familiar with REST APIs or GraphQL
• Knowledge of basic web technologies (e.g., HTTP, HTML, DNS)
• Understanding of networking fundamentals (e.g., TCP/IP, Routing, VPNs, VLANs, Peering, Load Balancing)
• Understanding of relational databases

andidates must meet EAR part 772 and ITAR 120.15 definition of aU.S. person(Any individual who is granted U.S. citizenship;any individual who is granted U.S. permanent residence (green card holder);any individual who is granted status as a “protected person”) and that tin the contiguous United States.