Senior Ai Architect - Latam Global Services jobs at Red Hat in Slovakia, Bratislava

What you will do

• Design and develop features and bug fixes in Cluster API (https://github.com/kubernetes-sigs/cluster-api) , Cluster API providers and HyperShift (https://github.com/openshift/hypershift) .

• Work with Quality Engineering on test plans for the code you create and with the Documentation team to ensure good coverage for the features and fixes you work on.

• Participate in peer code reviews.

• Participate in architectural discussions of system designs, programming interfaces, and inter-dependencies of control plane, operators, CI, Managed OpenShift, etc., both in upstream communities and the HyperShift project.

• Collaborate with other engineering teams in Managed OpenShift and Core OpenShift for components that are managed by HyperShift in Hosted Control Planes and with engineering teams that build Hosted Control Planes support for different on premise platforms.

• Troubleshoot, brainstorm, design and deliver Hosted Control Plane issues and fixes to important internal and external customers.

What you will bring

• Understanding of Linux operating system and scripting languages

• Knowledge of at least one of Go, Python, C, C++, Rust

• Knowledge building and deploying container-based applications

• Knowledge of Kubernetes / OpenShift architecture and familiarity with its internals

• Understanding Kubernetes / OpenShift architecture and internals

• Experience with development for public cloud services (mainly AWS and Azure)

• Understanding of how Open Source and Free Software communities work

• Experience with OpenShift in Bare Metal and Kubevirt

• Linux networking and container networking knowledge

• OpenShift Pipelines and/or Tekton knowledge.

• Prow CI knowledge

You will lead the design and development of scalable AI workloads that address the demands of diverse markets and industries globally with a special emphasis on the LATAM needs, including finance, telecommunications, manufacturing, and healthcare.

As a Senior AI Architect, you’ll also contribute to building regional expertise by mentoring architects and consultants, crafting repeatable delivery methodologies, and representing Red Hat as an industry leader in AI technologies.

At 3 months, be prepared to:

• Gain in-depth knowledge of Red Hat technologies by completing enablement programs focused on OpenShift and Red Hat AI platform.

• Scope and deliver consulting engagements for customers, applying Red Hat's expertise in containerization and AI technologies.

• Support regional consulting and sales teams in early customer engagements to scope solutions and articulate AI’s value proposition.

Within 6 months, be ready to:

• Lead the design and implementation of customer solutions on AI Platform. Develop expertise in areas such as distributed workloads, hardware accelerators at scale, or ISV partner integrations in LATAM markets.

• Collaborate with product engineering and sales teams to align customer feedback with Red Hat’s solutions roadmap.

• Collaborate with consultants in delivering high-quality AI projects.

Within 12 months, be contributing to broader regional and global objectives by:

• Driving the adoption of global AI best practices and methodologies across LATAM, enabling scalable and repeatable AI platform deployments.

• Engaging in active participation and contributing to the Red Hat AI community of practice by sharing lessons learned, best practices, and technical expertise.

• Representing Global in LATAM AI strategy discussions and contributing regional perspectives to Red Hat’s technology vision.

• Developing AI solutions tailored to the unique needs of LATAM customers with global vision.

What you will bring:

• Bachelor's degree or higher in computer science or a related technical field.

• Experience leading successful AI consulting engagements in the LATAM region or similar markets.

• Proven ability to architect and design complex solutions in rapidly evolving technology environments.

• The ability to stay on top of emerging solutions for AI and the ability to learn those technologies quickly.

• Experience with modern predictive and generative AI techniques.

• Strong application architecture and development expertise.

• Deep expertise with Red Hat OpenShift/Kubernetes and open source AI community projects such as Kubeflow, PyTorch and vLLM.

• Familiarity with AI use cases in industries such as finance, telecommunications, healthcare, or retail within LATAM.

• Demonstrated ability to advise senior IT and business executives, including experience presenting to C-level stakeholders.

• Hands-on experience with agile, DevOps, and MLOps methodologies.

• Excellent communication and presentation skills tailored to diverse cultural and professional audiences.

• Willingness to travel across LATAM (up to 35% of the time).

What you will do

• Lead contributions to the architecture, design, and development of automated testing of new features and solutions for RHOAI, specifically over Model Serving capabilities

• Innovate in the MLOps domain by participating in upstream communities

• Ensure non-functional requirements including security, resiliency, and maintainability are met

• Write integration and usability tests and work with software engineers to ensure product quality

• Use CI/CD best practices to deliver high-quality solutions as productization efforts into RHOAI

• Contribute to a culture of continuous improvement by sharing recommendations and technical knowledge with team members

• Collaborate with product management, other engineering, and cross-functional teams to analyze and clarify business requirements

• Communicate effectively to stakeholders and team members to ensure proper visibility of quality efforts

• Give thoughtful and prompt code reviews

• Represent RHOAI in external engagements including industry events, customer meetings, and open-source communities

• Mentor and guide other quality engineers

What you will bring

• Strong experience testing applications in Python, Go is a plus

• Strong experience in Kubernetes or Openshift

• Strong experience in CI/CD systems

• Ability to quickly learn and guide others on using new tools and technologies

• Experience with source code management tools such as Git

• Innovation skills and a passion for technology

• Strong system understanding and troubleshooting capabilities

• Autonomous work ethic, thriving in a dynamic, fast-paced environment.

• Excellent written and verbal communication skills

The following will be considered a plus:

• While a Bachelor’s degree or higher in computer science or a related discipline is valued, we prioritize practical experience and technical prowess

• Experience in AI space

• Experience with MLOps, mainly over tests of the Models served by MLOps platforms

• Understanding of how Open Source and Free Software communities work

• Experience with development for public cloud services (AWS, GCE, Azure)

What you will do:

• Owns the development of new strategic sales opportunities.

• Leads critical customer presentations/sessions around business problems, Red Hat solutions, business value, competitive positioning, product capabilities, and roadmaps.

• Maintains relevant and detailed technical business knowledge about products in your domain (features, updates, success stories, etc.) and general knowledge of the RH portfolio.

• Maintains knowledge and enables account teams on current "Plays" in your domain (ISVs, use cases, solution blueprints, Red Hat Sales Plays, etc.).

• Advises on and speaks to forecasts for appropriate products, services, and training.

• Guides strategy based on deep knowledge of Telco industry or specialty.

• Positions right-sized solutions (subs, services, partners) in the context of addressing the customer’s challenges or problems in their environment.

• Drive growth beyond initial sales and deployment to scale and expand to other relevant products.

• Aligned with Customer Success on the delivery of the proposed business value/solution.

What you will bring:

• Strong Telco experience

• Strong technology foundation (business-focused SA, Tech Leader, Prod Manager, Consultant, Specialist, App Dev delivery, start-up AE) with the ability to translate business value.

• Passion and curiosity about technology, the market, and its future are demonstrated by what you read, follow, subscribe to, listen to, etc.

• Entrepreneurial and motivated to run your own business within the role.

• Highly effective orchestrator and collaborator, able to lead a cross-functional team (internal and partner ecosystem) through a complex sales cycle.

• Compelling presenter of business and technical topics, capable of delivering demos for your domain.

• C-Suite presence: charismatic, outgoing, and able to “own the room” to connect individually.

• Extensive experience with Hyperscalers and expertise in Cloud consumption models.

• Must have hands on experience with containers preferably Kubernetes/OpenShift.

• Must have hands on packaging tools like Helm charts.

• Must have hands on application on boarding on to Kubernetes/OpenShift platform .

• Must have hands on technologies like Jenkins pipelines,Tekton, knative/serverless, Service Mesh/Istio.

• Hands on building the Kubernetes operators .

• Agile Development, DevOps & Platform Engineering foundation, with the ability to lead Transformation motions.

• Understanding of Virtualization, Containers and Kubernetes

• Understanding the value and ideally hands-on experience with an Application Platform

• Prior experience with software development and understanding of the full software development life cycle including runtimes, APIs, integrations, and agile methodologies.

• English language skills

You will lead the design and development of scalable AI workloads that address the demands of diverse markets and industries in LATAM, including finance, telecommunications, manufacturing, and healthcare. As AI Architect, you’ll also contribute to building regional expertise by mentoring architects and consultants, crafting repeatable delivery methodologies, and representing Red Hat as an industry leader in AI technologies.

What you will do:

• Master Red Hat technologies like OpenShift and Red Hat AI through enablement programs.

• Design and deliver cutting-edge AI and containerization solutions for our customers.

• Support consulting and sales teams, helping scope opportunities and showcase AI’s impact.

• Lead customer projects focused on distributed workloads, hardware acceleration at scale, and partner integrations.

• Collaborate with engineering and sales to bring customer feedback into Red Hat’s innovation roadmap.

• Drive adoption of Red Hat AI best practices and methodologies in LATAM, ensuring scalable and repeatable AI platform deployments.

• Represent LATAM in global discussions, bringing regional insights to our global AI strategy.

• Contribute to our LATAM and Global AI community by sharing lessons learned, best practices, and technical expertise.

• Develop solutions tailored to the unique challenges of LATAM businesses.

What you will bring:

• Bachelor's degree or higher in computer science or a related technical field.

• Experience leading successful AI consulting engagements in the LATAM region or similar markets.

• Proven ability to architect and design complex solutions in rapidly evolving technology environments.

• The ability to stay on top of emerging solutions for AI and the ability to learn those technologies quickly.

• Experience with modern predictive and generative AI techniques.

• Strong application architecture and development expertise.

• Deep expertise with Red Hat OpenShift/Kubernetes and open source AI community projects such as Kubeflow, PyTorch and vLLM.

• Familiarity with AI use cases in industries such as finance, telecommunications, healthcare, or retail

• Demonstrated ability to advise senior IT and business executives, including experience presenting to C-level stakeholders.

• Hands-on experience with agile, DevOps, and MLOps methodologies.

• Excellent communication and presentation skills tailored to diverse cultural and professional audiences.

• Willingness to travel across LATAM (up to 40% of the time).

• Able to speak Portuguese, Spanish and English (professional level)

• Able to handle pre-sales conversations and collaborate with sales teams

• Customer first mindset

What you will do:

• Translate Red Hat’s sales strategy into a relevant account-level strategy for each customer

• Deliver on the account strategy to increase performance and customer success in key accounts, retaining and growing bookings through strategic account planning

• Apply knowledge of use cases and Red Hat’s strategic offering value proposition to identify and deliver opportunities to increase upsell, cross-sell, and renewals across the Red Hat portfolio while increasing presence within accounts

• Coordinate solutions architects, specialist teams, the customer success team, and industry experts to align Red Hat’s use cases with customer needs, guiding end-to-end sales to develop solutions that deliver business value

• Cultivate relationships across customer organizations to position Red Hat as a strategic partner to their business

• Gain trust of senior IT and business executives in key accounts and create long-term partnerships with customers and partners

• Engage partners, where appropriate, to strengthen Red Hat’s customer value proposition

What you will bring:

• 8+ years of field sales experience with proven record results including working closely with customers to produce solutions that exceed their business expectations

• Excellent leadership and communication skills, with ability to engage a diverse set of stakeholders in a matrix organization and increase accountability within the account team

• Excellent understanding of customer businesses, industry trends, competitive landscape, and Red Hat’s differentiators and value proposition

• Strategic orientation and value skills to position and sell solutions to meet customer needs and build business cases around ROI and total cost of ownership (TCO)

• Ability to articulate the hybrid cloud story, the value of Red Hat’s solutions, and Red Hat’s differentiation

• Ability to cultivate long-term relationships and develop internal advocates across the customer organization, including software and related business teams and roles

• Proven experience selling complex software solutions to large organizations within the region and to multiple decision makers

• Advanced English Level

What You Will Do

• Partner with customers to create new, innovative fiscal and commercial contractual solutions that deliver revenue and margin growth leveraging existing and new customer budgets and expanding the total Red Hat share of wallet.

• Support, develop and deliver on ACV and ARR goals through one off engagements and coordination with local Sales, Finance, deal desk, BU and Sales Operations on a case-by-case basis.

• Design, evaluate and advise FLT on IBM/Red Hat cross brand commercial revenue opportunities that leverage joint capabilities and maximize customer and commercial outcomes.

• Negotiate intercompany IBM/Red Hat on commercial revenue share and executing strategy of high-profile joint pursuits.

• Develop recommendations that accelerate sales, including analysis of build, partner and buy opportunities and other strategic investment proposals that inspire senior leaders to grow Red Hat in new ways.

• Work directly/indirectly with the largest Red Hat customers to assist in determining and approving optimal commercial solutions that meet the customers’ needs while optimizing the IBM / Red Hat offer while maximizing the revenue opportunity. Empowerment and decision making, broad legal and financial authority, with extensive understanding of concession risks and cost of sales implications.

• Accountable for making decisions regarding concessions to drive deals to closure while minimizing risk to Red Hat and closing good, profitable business.

What You Will Bring:

• 10+ years Direct Sales experience with commercial enterprise customers

• Extensive experience with contracts and negotiations of committed spend and/or other ELA style contracts with hands-on experience and demonstrated success with customers with $25M+ annual spend.

• Experience with RFP and/ or Software negotiation on opportunities > $100M+ contract value at senior customer level (CxO).

• Knowledge of the marketplace, competition and specific challenges of major industry sectors driving negotiation behaviors that present risk for the customer and Red Hat with the ability to quantify and model to customer and stakeholders.

• Must be able to navigate a frequently changing environment, incomplete information and complex stakeholder structures.

• Strong analytical, mathematical, scenario analysis and software tool skills (ex. Excel, Powerpoint, Pivot tables, data manipulation, transformation, expected value) and how to use these to present compelling financial business cases to customers.

• Excellent communication and negotiation skills with knowledge of ZOPA, BATNA, etc. and how to use these in conjunction with excellent presentation skills (internally and customer-facing).

• Proven capabilities of exemplary impact through cross-group collaboration and partnerships.

• Experience in pricing and economics along with strong understanding of GAAP and Non-GAAP accounting.

Nice To Have:

• Knowledge of Enterprise Platform and successful implementation of transformation utilizing enterprise platforms, with the ability to map relevant technologies to customers’ IT and business needs and priorities/adoption over time and transform into visional collaborative scenario models using customer collaboration and assumption that build alignment and trust.

• Understanding of Partner Ecosystem business models (including Tier 1s, ISVs, SIs) and the ability to identify asymmetries that provide unique joint value creation opportunities for relevant repeatable solutions or domain practices and apply these to create commercial value.

• Strong understanding of financing and SaaS/subscription revenue recognition.

• Deep understanding of the industry competitive landscape with the ability to translate Red Hat’s value proposition to drive globally compete strategies that present Red Hat’s unique competitive advantage.