Service Operations Analyst jobs at Philips in Poland

Your role:

• Assist our Field Service Engineers (FSEs) with scheduled maintenance and helping to solve technical issues when they arise.

• Make sure all your work follows Philips' quality and safety guidelines.

• Help us keep our customers satisfied by delivering high-quality service and being responsive to their needs.

• Represent Philips in a professional and positive way when working directly with customers.

You're the right fit if:

• You are currently studying in the field of Biomedical Engineering, Electronics, Mechatronics or any related studies, ideally finishing Bachelor or during Master Degree

• You have some basic knowledge of electronics. Hands-on experience will be a great plus

• You have excellent Polish skills (both verbal and written) and good English (especially written)

• You are a detail-oriented person with good time management and organizational skills

Onsite roles require full-time presence in the company’s facilities.This role is a field role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
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• Discover .
• Learn more about .
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

Key Responsibilities:

• Monitor and analyze monthly volumes and Average Selling Price (ASP) for the AM&D Business.

• Ensure contractual compliance for the AM&D Business.

• Collaborate with other functions to successfully complete the invoicing process.

• Report directly to the Service Operations Lead, with a dotted line to Finance International.

• Compile various ad-hoc reports as requested by Operations and Finance.

• Play a leading role in data management for contract, billing, and invoice management – from operational to tactical management.

Qualifications:

• University degree.

• Advanced MS Excel, SAP, Power BI/Tableau skills.

• Basic knowledge of accounting/ order management would be greatly appreciated

• Experience in Data Analyst or similar role, with a strong understanding of data analysis techniques and tools.

• Prior experience in back sales office / administration would be considered a plus.

• Excellent problem-solving skills and attention to detail.

• Effective communication skills, with the ability to present complex data insights to stakeholders across Europe.

• Fluent English

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The Service Parts Quality Engineer is primarily responsible for supporting the establishment of a compliant and effective Quality Management System (QMS) for Circular Lifecycle Solutions.

The role participates in developing and revising QMS process documents, such as SOPs and quality manuals, ensuring their accuracy and currency. This includes document control and training administration related activities, continuous improvement projects to create processes and standard ways of working to support a smoothly functioning QMS. This role will also include

quality engineering responsibilities such as root cause analysis, CAPA support, APQP, Quality rep on project teams, etc.

Your role:

• Ensure compliance with the Quality Management System, in accordance with Philips Policies and applicable worldwide regulations and standards

• Execute procedures for nonconformance(s) – CAPAs, SCARs, and Audit Corrective Actions including monitoring effectiveness

• Support and Review where applicable Process Development, Validation, and Quality Controls throughout the lifecycle of supply chain products/solutions ensuring all necessary documents/records are maintained throughout the lifecycle of the product/solution

• Partner with Supplier Quality on processes related to the approval and acquisition of purchased services, solutions, materials, components, sub-assemblies, and completed products and to ensure vendor assessments are completed

You're the right fit if:

• You have a min. Bachelor's Degree in Mechanical Engineering, Industrial Engineering, Electronics Engineering, Science or equivalent

• You have 4+ years of experience in Quality Engineering, Safety Engineering, Process Engineering area

• You have experience in Quality Management Systems, Quality Audits or equivalent in highly regulatedenvironments/industriessuch as MD, Pharma, Automotive

• You understand regulatory requirements

• You have expertise in quality management systems (QMS)

• You are skilled in troubleshooting

• You are experienced in KPI monitoring and reporting

• You are adept at data analysis and interpretation

• You drive process improvements

• You are familiar with agile methodology

• You provide effective user training and support

• You develop training content

• You possess strong business acumen

• You are fluent in English

Our benefits

• Hybrid model of working

• Annual bonus based on performance achieved

• Private medical care with the option to extend it to family members

• Benefit System cards

• Discount for Philips’ products

• Wide variety of trainings & learning opportunities

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .

Your role:

• Assist our Field Service Engineers (FSEs) with scheduled maintenance and helping to solve technical issues when they arise.

• Make sure all your work follows Philips' quality and safety guidelines.

• Help us keep our customers satisfied by delivering high-quality service and being responsive to their needs.

• Represent Philips in a professional and positive way when working directly with customers.

You're the right fit if:

• You are currently studying in the field of Biomedical Engineering, Electronics, Mechatronics or any related studies, ideally finishing Bachelor or during Master Degree

• You have some basic knowledge of electronics. Hands-on experience will be a great plus

• You have excellent Polish skills (both verbal and written) and good English (especially written)

• You are a detail-oriented person with good time management and organizational skills

Onsite roles require full-time presence in the company’s facilities.This role is a field role.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .
If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care .

The Service Parts Quality Engineer is primarily responsible for supporting the establishment of a compliant and effective Quality Management System (QMS) for Circular Lifecycle Solutions.

The role participates in developing and revising QMS process documents, such as SOPs and quality manuals, ensuring their accuracy and currency. This includes document control and training administration related activities, continuous improvement projects to create processes and standard ways of working to support a smoothly functioning QMS. This role will also include

quality engineering responsibilities such as root cause analysis, CAPA support, APQP, Quality rep on project teams, etc.

Your role:

• Ensure compliance with the Quality Management System, in accordance with Philips Policies and applicable worldwide regulations and standards

• Execute procedures for nonconformance(s) – CAPAs, SCARs, and Audit Corrective Actions including monitoring effectiveness

• Support and Review where applicable Process Development, Validation, and Quality Controls throughout the lifecycle of supply chain products/solutions ensuring all necessary documents/records are maintained throughout the lifecycle of the product/solution

• Partner with Supplier Quality on processes related to the approval and acquisition of purchased services, solutions, materials, components, sub-assemblies, and completed products and to ensure vendor assessments are completed

You're the right fit if:

• You have a min. Bachelor's Degree in Mechanical Engineering, Industrial Engineering, Electronics Engineering, Science or equivalent

• You have 4+ years of experience in Quality Engineering, Safety Engineering, Process Engineering area

• You have experience in Quality Management Systems, Quality Audits or equivalent in highly regulatedenvironments/industriessuch as MD, Pharma, Automotive

• You understand regulatory requirements

• You have expertise in quality management systems (QMS)

• You are skilled in troubleshooting

• You are experienced in KPI monitoring and reporting

• You are adept at data analysis and interpretation

• You drive process improvements

• You are familiar with agile methodology

• You provide effective user training and support

• You develop training content

• You possess strong business acumen

• You are fluent in English

Our benefits

• Hybrid model of working

• Annual bonus based on performance achieved

• Private medical care with the option to extend it to family members

• Benefit System cards

• Discount for Philips’ products

• Wide variety of trainings & learning opportunities

• Promotion of a healthy lifestyle in the office

• Employee Assistance Program

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .

Your role:

• Participates in full software development processes, working with broader autonomy and in pairing mode with other software team members, challenging requirements, design, and quality.

•Full Stack Development: Participate in the entire software development lifecycle, from conceptualization and design to implementation, testing, deployment, and ongoing support.

Back-End Development (Dual Expertise):
Go (Golang): Design, develop, and maintain high-performance and scalable back-end services, APIs, and microservices using Go. Leverage Go's concurrency features and standard library effectively.

Front-End Development: Develop and maintain engaging and responsive user interfaces using modern JavaScript frameworks (e.g., React, Angular, Vue.js), HTML, and CSS. Ensure seamless integration with both Go and .NET back-end services.

Database Management: Design and implement efficient database schemas and interact with various database systems relevant to both Go and .NET applications (e.g., PostgreSQL, MySQL, SQL Server, MongoDB, Redis). Optimize database queries for performance.

API Design and Integration: Design and implement RESTful or GraphQL APIs that cater to the needs of both Go and .NET based applications. Integrate with internal and external services.

Testing: Write comprehensive unit, integration, and end-to-end tests to ensure the reliability and quality of the software developed in both Go and .NET.

Continuous Learning: Stay abreast of the latest developments and best practices in both the Go and .NET ecosystems, as well as front-end technologies.

• Takes on moderately complex software development tasks, collaborating with senior team members to deliver high-quality software solutions that meet project requirements.

• Develops and executes comprehensive test plans, including unit, integration, and system tests, to ensure software reliability, performance, and adherence to specifications.

• Conducts thorough code reviews to ensure adherence to coding standards, identify potential bugs, and promote best practices in software development, fostering a culture of continuous improvement and high-quality code.

• Supports DevOps in deploying software, setting, monitoring, and ensuring own performance metrics are met, while also defining, monitoring, and meeting broader performance and quality metrics.

• Diagnoses and resolves software defects by analyzing logs, reproducing issues, and implementing effective fixes to enhance software reliability and performance.

• Creates and maintains comprehensive technical documentation, including system architecture diagrams, API specifications, and user guides to facilitate knowledge sharing and support.

• Keeps abreast of emerging technologies, industry trends, and best practices in software development to continuously improve skill sets and apply innovative solutions.

• Applies analytical skills to resolve medium complexity requests efficiently, exercising judgment within defined procedures/practices to determine appropriate action.

You are fit if:

• 4+ years of experience as a Full Stack Developer with Golang & .Net participate in the entire software development lifecycle, from conceptualization and design to implementation, testing, deployment, and ongoing support.
• Bachelor's degree in computer science, Software Engineering, Information Technology OR Vocational Education in Information Technology or equivalent.
• Master's degree in information technology, Computer Science, Software Engineering or equivalent is preferred.

• Technical Documentation
• Software Test Automation
• Agile Methodology
• Software Development Life Cycle (SDLC)
• Business Acumen
• Continuous Improvement
• Version Control System
• Quality Specifications
• Software Design
• Code Reviews
• Programming Languages .NEt, GO lang,Python, Powershell, SQl
• Debugging
• API Design
• API Integration
• Test Driven Development (TDD)

Onsite roles require full-time presence in the company’s facilities.

This role is an office-based role.

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In this role, you will have the opportunity to actively participate in global projects, making improvements, providing best in class services and directly contributing to the success of Philips on a daily basis. Your main responsibility will be to create and ensure high level of accuracy of Non-Disclosure Agreements and act as first line of support for internal and external stakeholders.

Your role:

• Supporting legal procurement activities in the area of creating, reviewing and archiving Non-Disclosure Agreements

• Identification of non-standard requests from clients and legal basis for the escalated issues

• Preparation of responses to clients based on previous answers and legal instructions

• Development and maintenance of an online tool supporting the process

• Supporting operational and technical activities in the area of paralegal field

You're the right fit if:

• You have a min.bachelor degree(Law/Administration specialization is nice to have)

• You understand basic legal concepts and legal background of instructions (experience in the field of contracting support will be an asset)

• You are interested in working in an international environment in the Procurement area

• You have good intuition in escalating beyond instructions

• You have an excellent interpersonal and communication skills

• You have good time management skills and ability to multi-task and prioritize work

• You have flexible working attitude given the different time-zones of the customers, within respected limits of CET-time-zone

• You have MS office applications skills (Outlook, Excel);

• You are fluent in English;

• You are engaged, motivated, ambitious, eager to learn and develop new skills and knowledge.

We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.
• Learn more about .
• Discover .
• Learn more about .