Solutions Consultant jobs at Palo Alto in United States, Charlotte

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Recruit and hire new Solutions Consultants into the territory, hiring the best talent in the industry

• Responsible for training, mentoring, and reviewing employees on your team, keeping them engaged and successful in their careers

• Support field Solutions Consultant team in complex evaluations, problem-solving and challenging customer environments

• Leads and coaches team on successful technical validation efforts based on best practices to ensure technical win in assigned opportunities.

• Define, create and monitor individual development plans for your team

• Works closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions.

• Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by other customers to actively be part of the selling process

• Drive Palo Alto Networks Platformization efforts within your accounts.

• Work closely with the Domain Specialist Manager to ensure optimal use of resources and align the required resources to the projects you are handling

• Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise

• Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business

• Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO

• Discuss competitor products in the marketplace and positions ours as the best alternative

• Working with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers

• 50-75% travel within the region

• Work with your sales counterpart (DSM) to develop a technical strategy that accelerates growth. Identify key verticals, markets, use cases, and solutions to focus on, and devise a comprehensive strategy and engagement model tailored to your region or district.

Your Experience

• Experience as a pre-sales System Engineer Manager

• Experience as a Senior System Engineer/Specialist

• Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products

• Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base

• Experience in selling, designing, implementing or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies

• Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions

• Strong communication (written and verbal) and presentation skills

• Quota driven attitude focused on client's best solution by being a trusted advisor

• Proficient in English

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $224000 - $308000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• You will serve as the Professional Services leader for your team, ensuring service delivery exceeds customer expectations and drives high levels of customer engagement.

• Own the comprehensive financial and operational management of the business, which includes executing all activities tied to defined goals such as accelerating backlog retirement and ensuring accurate revenue.

• Your leadership will drive operational excellence and ensure consistent operational discipline and accurate reporting, including ownership of key business metrics such as utilization and customer satisfaction .

• Ensure your team is appropriately staffed and has the necessary capacity to achieve quarterly goals, effectively managing a diverse mix of delivery resources (e.g., regional and global delivery teams) to achieve optimal efficiency.

• Champion the integration of AI/ML tools to optimize internal Professional Services operations, drive efficiency in service delivery, and develop innovative execution strategies to increase team productivity.

• A significant portion of your impact is external: collaborating with the sales leadership team, product, portfolio and support teams where you will act as the Professional Services liaison to enable client success. You will build strong customer relationships and be the point of contact for successfully handling customer escalations to maintain high customer satisfaction.

• Focus on the efficient delivery of standardized professional service offerings, focusing on accelerating the customer's time-to-value (TTV) and enforcing high-quality, standardized service delivery methodologies across all engagements.

Your Experience

• 7+ years leading and scaling Professional Services or Customer Success teams responsible for the successful deployment and ongoing operation of complex enterprise security architectures.

• 5+ years of experience in a management role overseeing technical consultants, architects, Customer Success Engineers or Resident Engineers/Extended Expertise staff , with teams of 10+ technical resources.

• Proven expertise in managing the full Professional Services or Customer Success project lifecycle from pre-sales through to successful project closeout and revenue recognition .

• Strong foundational understanding of Internet security concepts and products , with a deep demonstrated knowledge of NGFW and SASE (Secure Access Service Edge) architecture and its components.

• Demonstrated experience running a profitable Professional Services or Customer Success business , including achieving revenue/margin targets, managing backlog, health and optimizing project closure rates.

• Skilled in key business systems, including:

  • Experience with Professional Services Automation tools (e.g., Clarizen, Certina, Kantata) for tracking metrics like utilization, time-off, and backlog.

  • Experience with Sales Management tools (e.g., Salesforce) for revenue forecasting and pipeline review.

  • Experience with Business Intelligence tools (e.g., Tableau) for reporting on key operational metrics.

• Demonstrated ability to manage critical customer escalations effectively and ensure prompt resolution for high-profile clients .

• Excellent written and verbal communication skills with the ability to clearly articulate complex technical knowledge to non-technical individuals and leadership .

• Bachelor’s Degree or equivalent military experience.

• Ability to travel up to 25% domestically to customer sites and internal business meetings.

• US Government DoD Active Top Secret Clearance or higher.

As threats and technology evolve, we stay in step to accomplish our mission. You’ll be involved in implementing new products, transitioning from old products to new, and fixing integrations and critical issues as they are raised. But you won’t wait for them to be raised, you’ll seek them out, too. We fix and identify technical problems with a pointed focus of providing the best customer support in the industry.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $178000 - $245500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Recruit and hire new Domain Consultants into the team, hiring the best talent in the industry

• Work with your peers to develop a Domain Consultant training curriculum

• Mentor, train, and review Domain Consultants on your team, keeping them engaged and successful in their careers

• Develop relationships with the Solutions Consultant Managers and their teams to ensure full technology coverage in key opportunities

• Lead your team to innovate and iterate to drive high technical validation and PoC win rates for Cortex solutions, while reducing technical validation and PoC timelines

• Provide effective technical leadership in customer interactions to include sharing security operations trends and standard methodologies employed by other customers to actively be part of the selling process

• Provide Domain Consultant expertise and fill in for existing team members if there is a resource conflict or vacation coverage challenge

• Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO

• Lead conversations focused on industry trends and emerging changes to the security landscape

• Discuss competitor offerings in the marketplace and positions ours as the best solution

• Support your team in documenting HLD (High Level Design) and key use cases to ensure proper implementation and value realization of Palo Alto Networks solutions

• Review and guide your team’s technical validation plans including POV (proof of value) test plans and customer readiness/requirements

• Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business

• Act as an escalation point for pre-sales and collaborate with post-sales teams for issues that arise

• Work with product teams to build requirements and roadmap development plans for our Cortex customers

• Maintain an understanding of competitor selling strategies and technologies

• Up to 50% travel within assigned region

Your Experience

• Experience leading customer-facing pre-sales engineering or solutions architect teams

• 5+ years experience in sales engineering within SIEM, SOAR, SOC, and/or endpoint environments

• Industry knowledge of security operations market trends and awareness of our roadmap and technology development efforts

• Experience delivering comprehensive security solutions

• Strong communication (written and verbal) and presentation skills

• Experience in leading large teams, allocating resources, managing engagements and resource efficiency

• Proficient in English

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $239000 - $278750YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

Curiosity is core to the Solutions Consultant role, and you see complex problems as opportunities to learn and deliver innovative solutions! You define your impact by:

• Meeting and exceeding sales quotas by building and implementing strategic, technical account plans that target cross-platform solutions.

• Understands Key customer business requirements and has the ability to position, demonstrate and create high level designs across the entire PANW portfolio solutions creating business value for customers.

• Ability to drive customer adoption of Palo Alto Networks Platform. Building customer relationships by helping customers achieve increased productivity, operational efficiency, security efficacy, and greater flexibility to innovate.

• Conducting discovery to understand and articulate the key technical, operational, and commercial imperatives of your prospects and customers

• Working closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions.

• Demonstrating strong communication skills, influencing through effective presentations and customer-specific demos, and conducts technical engagements and workshops that are clear and impactful, simplifying complex ideas for various audiences

• Leading successful technical validation efforts based on best practices to ensure technical win in assigned opportunities.

• Demonstrates Cross functional leadership driving collaboration and orchestrating supporting resources (Specialists, Channel Resources, Customer Support) to ensure a one-team approach that demonstrates a cohesive strategy.

• Promoting end-to-end solutions that include PANW and/or partner professional services to ensure customers realize business value sooner

• Understanding the competitive landscape and effectively differentiating PANW's leadership in the cybersecurity space

• Continuously investing in yourself to develop technical and professional skills that drive your ever-increasing contributions to success of our customers while actively participating within the Solutions Consultant community and at industry events

• Identifying technical stakeholders and cultivating relationships with key personas to build and drive a security architecture transformation roadmap

Your Experience

• 6+ years experience in pre-sales/sales engineering

• Strong understanding of data networking, security architectures, and modern cloud computing environments

• Experience in delivering cybersecurity solutions that solve technical challenges and influence new business initiatives is preferred

• Influencing and gaining buy-in from key stakeholders, either in a customer-facing or internal role; prior experience in a pre-sales role is ideal

• Creating and delivering technical presentations, workshops, or technical validation engagements

• Experience in selling, designing, implementing, or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies

• Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions

• Experience in complex sales involving long sales processes with multiple buying centers and multi-product solutions are preferred

• This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.

• Proficient in English

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198,000 - $273,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Principal Software Engineer in test on our Prisma Access Cloud Service team, you will design, develop and deliver next-generation technologies. You will build, automate, and run performance testing scenarios for our products in virtualized elements.

We are looking for highly technical individuals driven in their desire to get hands-on experience with a wide variety of networking technologies. You'll work closely with our development and product management teams, testing and presenting the results to identify new approaches.

You will participate in design discussions and help make a difference in developing the future direction of our software.

You will drive the efficiency and reliability of our products by testing them thoroughly to understand potential risks, bugs, or issues, providing an exemplary product experience for our end users. You strive for the best in everything you do—meaning you won’t rest until the products you work on are of the highest quality. You love hunting for problems within code, seeking issues to correct, and enjoy the challenge of a code-based scavenger hunt that includes testing, providing feedback, and identifying alternative suggestions for our product’s environment.

Your Impact

• Design, develop and execute test automation to test software features on our next-generation security platform as part of our Prisma Access Cloud Service
• Become inventive in testing approaches by building tools and automation scripts
• Suggest and implement improvements to the test process
• File bugs and work with Development to fix issues seen
• Mix in your creative skills with a focused testing approach to produce the best quality products in cybersecurity
• Be involved in a rigorous approach to testing for specifications, assist the team with testing methods or tools for new testing
• You will also have the chance to work on different public cloud platforms (AWS, GCP, Azure) to automate cloud orchestration, visualization and alerting mechanisms

Your Experience

• Be proficient in one or more scripting/programming languages including Python or Go
• Experience with IPSec, BGP, L3 VPNs, SD-WAN, DHCP, TCP, UDP
• Networking - Expert level Experience with REST API driven Automation using Python or Go
• Experience with Cloud Technologies such Aws/Azure/GCP
• Experience with DB clusters (MySQL,BQ, Redis,,Zookeeper,Neo
• Experience with Linux or Esxi Virtualization or Docker/Kubernetes is a plus
• 10+ years experience
• M.S./B.S. degree in Computer Science or Electrical Engineering or equivalent military experience required

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $147000 - $225 500/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Domain Consultant for SOC Transformation you will be the expert for our Cortex portfolio, a Next-Gen AI-powered security operations platform. You will play a key role in defining technical solutions that secure a customer’s key business imperatives. You evangelize our industry leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, SOAR and Incident Response that establish Palo Alto Networks as a customer’s cybersecurity partner of choice.

Your Impact

• Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area

• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership

• As the main technical point of contact for Cortex, you will assist and collaborate to respond effectively to RFIs/RFPs.

• Lead and support customer demonstrations that showcase our unique value proposition

• Scope and lead Proof of Value (PoV) projects for prospective customers and partners based on best practices to ensure technical win in your assigned opportunities

• Drive high technical validation and PoV win rates within your assigned specialization area

• Responsible for discussing and highlighting product alignment with customer requirements and differentiation

• Architect solutions that will help our customers strengthen and simplify their security posture

• Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of Palo Alto Networks Solutions

• Help our customers build and develop further their services around Cortex solutions

• Lead conversations about industry trends and emerging changes to the security landscape

• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative

• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions

• Initiate projects to improve individual team’s performance

• Implement organizational policies & help others adopt

• Act as a conduit for customer feedback to Product Management, Technical Marketing, competitor intelligence, and R&D to create requirements and deliver product features for our customers

Your Experience

• 6+ years experience in Security Operations or pre-sales/sales engineering within SIEM, SOAR, SOC, and/or XDR/EDR environments

• IBM QRadar design, deployment, and/or pre-sales experience highly desirable

• Experience in working with customers, demonstrating problem-solving skills and a can-do attitude

• Solid understanding of Security Operations Center processes

• Advanced knowledge of SIEM and/or SOAR solutions

• Scripting experience is a plus - Python preferred

• This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.

• Proficient in English

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198,000 - $273,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Domain Consultant for SOC Transformation you will be the expert for our Cortex portfolio, a Next-Gen AI-powered security operations platform. You will play a key role in defining technical solutions that secure a customer’s key business imperatives. You evangelize our industry leading solutions in Security Intelligence and Automation, XDR, Attack Surface Management, SOAR and Incident Response that establish Palo Alto Networks as a customer’s cybersecurity partner of choice.

Your Impact

• Collaborate with account teams to recommend and develop customer solutions within your assigned specialization area

• Present to customers as our expert at all levels in the customer hierarchy, from practitioner to senior leadership

• As the main technical point of contact for Cortex, you will assist and collaborate to respond effectively to RFIs/RFPs.

• Lead and support customer demonstrations that showcase our unique value proposition

• Scope and lead Proof of Value (PoV) projects for prospective customers and partners based on best practices to ensure technical win in your assigned opportunities

• Drive high technical validation and PoV win rates within your assigned specialization area

• Responsible for discussing and highlighting product alignment with customer requirements and differentiation

• Architect solutions that will help our customers strengthen and simplify their security posture

• Document High-Level Design and Key Use Cases to ensure proper implementation and value realization of Palo Alto Networks Solutions

• Help our customers build and develop further their services around Cortex solutions

• Lead conversations about industry trends and emerging changes to the security landscape

• Discuss, with credibility, competitive offers in the marketplace and position ours as the best alternative

• Position Palo Alto Networks or Partner delivered services as appropriate to ensure proper implementation and value realization of Palo Alto Networks solutions

• Initiate projects to improve individual team’s performance

• Implement organizational policies & help others adopt

• Act as a conduit for customer feedback to Product Management, Technical Marketing, competitor intelligence, and R&D to create requirements and deliver product features for our customers

Your Experience

• 6+ years experience in Security Operations or pre-sales/sales engineering within SIEM, SOAR, SOC, and/or XDR/EDR environments

• IBM QRadar design, deployment, and/or pre-sales experience highly desirable

• Experience in working with customers, demonstrating problem-solving skills and a can-do attitude

• Solid understanding of Security Operations Center processes

• Advanced knowledge of SIEM and/or SOAR solutions

• Scripting experience is a plus - Python preferred

• This is a field sales position where travel requirements may be required to support in person customer meetings, please discuss with the recruiter on the specifics for this position.

• Proficient in English

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198,000 - $273,000/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

All your information will be kept confidential according to EEO guidelines.