Engineering Manager - Cross Platform Agent Cortex Xdr jobs at Palo Alto in Israel, Tel Aviv-yafo

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

We need an experienced engineer with a passion for building, deploying, and scaling our Security AI systems and environment. This is a hands-on role that combines research, devops and data science. The role requires a constant creative trailblazing mindset and novel non-linear thinking. You will develop and enhance complex agentic AI products, architect for scale, and optimize for performance. Additionally, you will be responsible for turning innovative AI concepts into robust, efficient, and reliable services for multiple teams.

Your Impact

• Research, Evaluate and leverage the power of AI and LLMs in cybersecurity
• Perform complex AI evaluations on LLM based cybersecurity features and products
• Implement and optimize advanced AI/LLM systems, including complex RAG pipelines and efficient multi-tool agentic workflows
• Develop and contribute to AI frameworks and services that provide game-changing capabilities
• Transform strategic vision into production-grade reality
• Perform Data-driven research on big data platforms

Your Experience

• 3+ years experience as an engineer / researcher
• Expert-level proficiency in Python
• Hands-on experience with AI systems and agentic AI workflows
• Hands-on LLM experience: AI best practices, prompt engineering, model selection, etc
• An innovator's mindset: You thrive on solving ambiguous, open-ended problems and are driven to build novel solutions where no playbook exists.
• Cybersecurity experience - Big Advantage
• Practical experience with modern MLOps/DevOps tools and practices - Big Advantage
• Experience with XDR/SIEM/EDR/NDR product - Advantage

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

This role reports to Devops Director, Cortex product

You will be expected to be versed in the technical domains and be able to engage with an experienced cross-disciplinary staff . We are looking for someone with strong critical thinking and analytical skills, who is a self-starter, a great communicator and has demonstrated ability to build consensus at all levels, and is passionate about driving change in a dynamic fast-paced environment.

Your Impact

• Work closely with DevOps, SRE and platform engineering teams to orchestrate end-to-end delivery of complex infrastructure and product capabilities across multiple services and environments.

• Serve as the primary integration point between DevOps and development teams, ensuring smooth alignment on architecture, deployment models, CI/CD processes, reliability targets, and production readiness.

• Partner with product management to translate high-level requirements into technical execution plans, define realistic timelines, and track cross-team commitments.

• Maintain a system-level understanding of all moving parts: production change process, infra upgrades, migrations, capacity plans and rollout constraints.

• Identify and flag technical dependencies early, particularly those affecting infrastructure, deployment flows, monitoring, and scaling requirements.

• Drive and define change-management processes: release planning, rollout strategies, maintenance windows, gating criteria, risk assessments, observability readiness, and post-launch validations.

• Coordinate sprint plans, milestones, and execution cycles across DevOps and development organizations, ensuring teams deliver aligned increments that fit into broader program roadmaps.

• Provide regular communication to senior engineering leadership on execution status, blockers, architectural risks, and operational concerns.

• Work hand-in-hand with technical leads/architects to understand deep technical topics such as Kubernetes upgrades, multi-region deployments, data-store migrations, networking changes, or infra cost optimizations.

Your Experience

• 8+ years of engineering or technical program management experience, including 4+ years managing cross-functional infra/DevOps delivery programs at scale.
  

• Deep, hands-on understanding of SaaS DevOps domains: release orchestration, multi-region deployments, environment promotion flows, maintenance windows, incident lifecycle, change-management, and production readiness standards.
  

• Strong familiarity with Agile methodologies, sprint/iteration planning, and running large cross-team delivery cycles across infra and development organizations.
  

• Demonstrated ability to work with engineering teams to translate product and architectural requirements into detailed technical execution plans, functional specifications, test/validation criteria, and deployment strategies.
  

• Comfortable presenting program status, architecture risks, and operational considerations to SVP/VP-level leaders; able to convert complex technical execution into clear, actionable communication.

• Bachelor’s/Master’s degree in a technical discipline (Computer Science, Software Engineering, Information Systems)

• Hands-on experience with JIRA and Confluence.

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Lead, mentor, and grow multiple engineering teams and managers within the DSPM domain.
• Own the full SDLC - from translating product strategy into actionable roadmaps to ensuring flawless execution and on-time delivery.
• Engage directly with strategic customers to lead technical deep-dives, architecture reviews, and roadmap discussions.
• Set high engineering standards for quality and security while building a culture of accountability and continuous improvement.
• Build a culture of accountability, ownership, and continuous improvement.
• Oversee the architecture of scalable, distributed systems (primarily Python & Go) capable of processing data at petabyte scale.
• Guide teams on building high-throughput pipelines and cloud-native microservices.
• Ensure efficient deployment, observability, and runtime stability in production environments.
• Partner closely with Product Managers and cross-functional groups (Infra, Research, UX) to define priorities and build multi-quarter roadmaps.
• Align stakeholders across business units and communicate tradeoffs, risks, and execution plans with clarity.

Your Experience

• 3+ years managing software engineering teams, including managing managers.
• 5+ years of experience as a hands-on software engineer.
• Proven track record of delivering complex, distributed cloud products end-to-end.
• Strong systems-level background in one or more languages: Go, Python.
• Experience with large-scale cloud architectures (GCP, AWS, or Azure).
• Demonstrated ability to plan, execute, and deliver roadmaps with high predictability.
• Strong collaboration skills; able to align cross-disciplinary teams around a shared goal.

Advantages

• Experience with orchestration frameworks (Temporal, Argo Workflows, etc.).
• Familiarity with BigQuery, MongoDB, PostgreSQL, or similar.
• Background in cybersecurity, data security, or threat intelligence.
• Experience running services at massive scale across distributed environments.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• End-to-end backend development of features and core components across their entire life cycle (design, develop, test, deploy, maintain)
• Collaborate with peers across different teams and disciplines to shape solutions and integrate with other parts of the product
• Work with customers and provide solutions to their day-to-day work and challenges
• Contribute to team-wide efforts - code reviews, design reviews, technical and architectural decisions

Your Experience

• BS in Computer Science, equivalent knowledge, or equivalent military experience

• 8+ years of software engineering experience - Must
• Experienced with a variety of database technologies (RDBMS / NoSQL)
• Experience in distributed cloud products and architecture
• Experience in designing, building, and maintaining high scale server-side application
• Experience in Python / Go - an advantage
• Experience with GCP - advantage
• Experience with Kubernetes/Docker - advantage
• Knowledge of the cyber field - advantage

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Ensure customers maximize their return on investment by guiding onboarding, driving adoption, and fostering satisfaction and advocacy.

• Ensure customers are measurably satisfied with the service and proactively communicate refresh needs and available options.

• Build trusted advisor relationships with customer stakeholders, executive sponsors, and partners to maximize adoption and business value.

• Serve as the first line of defense in customer support, coordinating with engineering teams for timely resolution of issues and becoming a Subject Matter Expert over time.

• Maintain ongoing communication with customers regarding service offerings, updates, events, and act as the primary point of contact for feedback.

• Advocate for customers internally to influence product roadmap, service improvements, and best practices.

• Ensure continual communication with customers on Unit 42 messaging, current and offerings updates, events, main points contact within Unit 42, and touchpoint for all feedback from our customers

• Manage performance metrics including CSAT, renewal rate, referenceability, adoption, consumption, and customer engagement. Identify renewal risks and work with internal teams to remediate.

• Identify risks to customers achieving their business goals and collaborate with account teams to build mitigation plans or escalate as needed.

Your Experience

• 4+ years of relevant experience in customer success, consulting, post-sales technical account management, or similar roles, with experience in cybersecurity

• Proven experience building and executing customer engagement programs in an evolving organization.

• Strong consulting and project management skills, with a track record of acting as a trusted advisor to drive business value.

• Experience managing escalations, balancing customer expectations, and negotiating successful resolutions.

• Highly data-driven, with a focus on metrics, process adherence, and continuous improvement.

• Ability to drive consistent engagement processes across a portfolio of customers.

• Excellent communication and interpersonal skills to build relationships with technical and non-technical stakeholders.

• Team player with high integrity, accountability, and a customer-first mindset.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $110,800 - $179,200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Windows Low Level Engineer in Prisma Access, you will be responsible for Architecting, designing and building the new generation of Prisma Access agent, re-imagining how remote work looks like

Your Impact

• Lead the architecture, design and implementation of a new product which will affect 10s of millions of people from the very early stage!
• Design, implement and test critical components in the product, including kernel drivers, and user-mode OS-related infrastructures, in C++,C
• Work in close coordination with other teams, other OS’s and other products to learn and leverage knowledge
• Participate in researching advanced technologies and their implications on connectivity and security
• Research new technologies and adapt them for use in the company’s products
• Write design documents,development guidelines, and best practices

Your Experience

• 5+ years of experience as a software engineer
• Proven experience with multi-threaded development under Windows
• Highly proficient in system-level C++ programming, including C++ 17(and above) features.
• Attention to detail, and high standards of secure coding
• Experience in Low-level development in kernel mode - is an advantage
• Experience in Windows Networking knowledge(NDIS, WFP, Filter, Miniport, File System and Winsock) - is an advantage
• Experience with networking protocols such as TCP/UDP, QUIC, MASQUE, ICE, and Proxy PAC - is an advantage
• Experience in working with undocumented API and reverse engineering - is an advantage

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a key member of Layer-7 Security group, you will be responsible for designing and developing security features on the next-generation firewalls. You will work with product management on user requirements, apply your knowledge to functional design, utilize your programming skills for efficient and robust implementation, and interact with quality assurance and field support teams throughout the entire software development cycle.

Your Impact

• Technical leadership and end-to-end delivery of solutions in collaboration with cross-functional product management, development and quality assurance teams in a fast paced environment

• You will work to design, implement and troubleshoot next generation cloud security solutions

• Hands-on participation in developing next generation cloud security architecture

• You will participate in all phases of the product development cycle, from definition, design, through implementation and test

• Lead cross-functionally with Product Management, SRE, Software, and Quality Engineering teams to deliver new security as a service offering to the market in a timely fashion with excellent quality

• Develop a strong culture of diversity, intellectual curiosity, problem-solving, and openness

• Work closely with customer support teams to improve end-customer outcomes

• Foster innovation in the organization

Your Experience

• Excellent team player with strong coding, analytical and problem-solving skills
• Hands-on experience with cloud distributed systems and high scale designs and in developing high performance distributed software applications
• Experience in cloud technologies like Kafka, Elastic Search, SQL, Google Big Query or equivalent
• Experience with backend development (Rest APIs, Databases, Serverless computing) of distributed cloud applications.
• Experience with Docker and Kubernetes or other container orchestration platforms
• Good understanding of public cloud design considerations and limitations in areas of microservice architectures, security, global network infrastructure, distributed systems, and load balancing with strong cloud service trouble-shooting skills.
• Working knowledge of TCP/IP and Networking is highly desirable
• Experience in GCP or AWS is a plus
• M.S/B.S degree in Computer Science or equivalent and 7+ years of relevant experience required.
• Hands-on programming experience in one or more of the following: GO/Java(Primary), Python; Working knowledge of C is highly desirable
• High energy and the ability to work in a fast-paced environment with a can-do attitude

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.