Senior Director Regional Business Development Lead jobs at Kla in United States, Milpitas

Key responsibilities include:

• Lead the management to establish operating model, performance measurements, develop and release infrastructure solutions, drive optimize processes and organizational change across PSO organization to continuously improve the Quality, Efficiency and Productivity of the operations.

• Lead the resource allocation and planning for NPI execution per the division product roadmap. Define and drive execution of NPI work. Define scope of service requirements.

• Establish infrastructure, support plans, resources, and processes to lead the transition of PLC 6b install base into PLC 7 sustaining support.

• Top Service owner for a KLA product line, representing the service function on the staff of divisional GM.

• Play key role in the serviceability, design development, launch, and ramp of new products, to ensure Service is “ready to serve” and customer support needs are met; significantly impacting KLA Services business opportunities.

• Support the team to ensure the product meets performance in the following areas: MTBI, MTBF, cost of service, availability, measurement sensitivity and stability.

• Address the needs of released products: This includes defining CIP programs to achieve the improvements and execution of product design & performance, KLA Services Certification strategies, documentation.

• Ensure tool serviceability, and performance continue to meet customer expectations in areas such as uptime, Cost of Ownership, performance, and matching throughout the product life cycle.

• Drive directly or strongly influence all aspects of the Service Business for a key product line.

• Collaborate with KLA service teams to develop strategies to improve service cost and business opportunities; define plans to develop service products to improve revenue.

• Work with KLA Regional Service Directors to address site specific product and service performance, and customer; create field get well plans to recover KLA tool performance, service skills, and talent to support product line.

Preferred Qualifications

• 10 years of related experience with a Bachelor’s degree; or 6 years and a Master’s degree experience.

• Experience with Customer Relationship Management, quality control systems, and methodology (DMAIC, Six Sigma)

• A sound understanding of how semiconductor systems are developed and supported.

• Ability or capability to influence and drive continuous improvement improve products, people, and processes.

• Development of Organizations and service business.

• Develop and Drive standard methodologies by ensuring both process consistency, standardization, and continuous improvement across the organization.

• Drive continuous improvements parts projects to increase serviceability, quality, reliability, and process.

• Ability to travel => 25%

• Good presentation skills.

• Good customer leadership skills.

Minimum Qualifications

• Master's Level Degree with a minimum of 10 years of relevant experience OR

• Bachelor's Level Degree with a miniumu of 12 years of relevant experience

or at +1-408-352-2808

Minimum 3 years’ experience in administrative or customer service.

Ability to run multiple projects and systems simultaneously (CRM, SAP/ECC, DHL portal, etc.) with a high level of accuracy in a fast-paced environment with frequent interruptions.

Proficient in Microsoft Excel.

Able to work independently.

Excellent communication and interpersonal skills.

Friendly, outgoing, and positive attitude.

Willingness to tackle new tasks.

Minimum Qualifications

Bachelor's Level Degree and/or 3 years related work experience

or at +1-408-352-2808

Maintains and coordinates daily schedules, prioritizes system usage, and supports all functions of the tool which include weekly health checks, maintenance, troubleshooting and repair, system calibrations, SW/HW upgrades, revision control, testing, debugging and data analysis of measurement performance.

Completes the initial diagnosis of any system issue. Must have the knowledge and experience to effectively work with experts in electron optics, laser, stage, loader, image computer, and algorithms to actively assist in resolving the issues.

Is expected to be a key contributor in design reviews and during the engineering / alpha builds and test phases of programs

May be required to travel to customer sites to efficiently and effectively resolve technical issues (Fly and Fix).

Qualifications

• Responsible for the solution design, configuration, testing and maintenance of the SAP FI/CO modules in ECC 6.0, including providing SAP expertise in FI/CO area. Experience with SAP RAR is preferred

• Experience with S/4 HANA finance transformation projects require

• Actively work with Business Resources to determine the technical solution that best meets the business requirements

• Experience and knowledge of integration points of FI/CO modules and across other SAP modules

• Responsible for Enhancements, projects as well as adhoc support to troubleshoot, investigate, analyze and solve production issues

• Responsible for working with business users and clients to gather and document business requirements for system changes and to develop solutions to satisfy business needs

• Responsible for analyzing the impact changes will have on other internal/external business application systems

• Responsible for developing all documentation related to system changes per SOX change control policies and procedures

• Review current finance and accounting business processes to determine where automation / improvements will drive efficiency. Identify process inefficiencies, recommend innovative uses of software functionality, design, implement solutions and train end-users

• This is a hybrid role based at our Global HQ in Milpitas, CA.

Minimum Qualifications

• Bachelor's Degree in Engineering, Business (Finance), Computer Information Systems or related field

• Eight (8) years functional and technical experience with SAP FI/CO Module in ERP system, with analysis and design of business applications related to the FICO area including but not limited to: Fixed assets, Accounts Payable, Accounts Receivable, General Ledger, product costing, PCA, CCA, interfaces to subsystems

• Experience with S/4 HANA Finance transformation projects is required

• Knowledge and experience with ABAP programming and SAP RAR is a plus

• Strong verbal and written communication skills with ability to effectively communicate with planners, peers and executive leadership

• Previous experience in systems support activities, i.e. business to IT liaison

• Previous experience in defining system requirement and defining test scenarios

• Demonstrated high learning agility and strong analytical skills

• The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals to perform the essential functions

or at +1-408-352-2808

As part of the Systems Engineering team in our FaST Division, you will be responsible for the complete lifecycle of products from concept to deployment, ensuring seamless integration and optimal performance of our cutting-edge metrology systems for Advanced Packaging.

Responsibilities:

• Design and develop system architectures and characterize system performance according to requirements
• Collaborate with cross-functional teams to design, develop, and validate metrology systems, including hardware, software, and control systems
• Define and document system specifications to meet project requirements
• Perform detailed systems analysis to ensure optimal performance and reliability
• Develop and execute comprehensive test plans to qualify systems
• Provide ongoing engineering support to ensure field systems adaption, sustainability, and customer satisfaction
• Work with Product & Program Managers to ensure project milestones met on time

Requirements:

• In-depth understanding of Systems Engineering principles with strong experience on developing complex systems in the semiconductor industry
• Outstanding skills in optical systems, opto-mechanics, mechatronics, electrical engineering, or mechanical engineering
• Strong command of general physics, math and computational skills are highly desirable
• Strong diagnostic and troubleshooting skills in optics, precision mechanics, image processing, and motion control systems
• Experience on data processing, analytics, and statistics with programming languages such as Python and MATLAB would be a plus
• Agility and ability to thrive on a fast-paced program, take on assignments in a nonfamiliar domain, and respond quickly to internal and customer site escalations
• Demonstrated competencies of critical thinking, analysis, hands-on, teamwork, and ownership
• Ability of international travel up to 25%

Minimum Qualifications

Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years

or at +1-408-352-2808

Responsibilities and Scope

KLA is seeking a motivated individual with a growth mindset for a senior algo engineer position in a world-class algorithm group within the reticle product division (RAPID).

• The individual would be hands-on in development of algorithmic solutions for image modeling and processing from requirements gathering, rigorous concept formulation, prototyping, to productization.
• Identify technical bottlenecks. Balance sophistication and computational complexity through comprehensive data analysis.
• Engage directly with systems, optics, sensors & software teams to co-optimize algorithms along with other sub-systems for best overall system design.
• Collaborate and influence team members to achieve excellence in technical rigor and development agility with customer focus.

Preferred Qualifications & Attributes

• Master or Ph.D. in Applied Math, EE, Computer science or related field
• Substantial work experience in image processing, machine learning, or deep learning in advanced imaging systems
• Good knowledge of modeling of imaging systems (optical or electron beam) and HPC (high-performance computing)
• Experience in C++ production software development and object-oriented programming is needed.

Minimum Qualifications

Doctorate (Academic) Degree and related work experience of 3 years; Master's Level Degree and related work experience of 6 years

or at +1-408-352-2808

Key Responsibilities

• Architect and implement solutions to optimize developer inner and outer loops, including workflow automation, CI/CD pipelines, andinfrastructure-as-code(IaC).

• Continuously evaluate and integrate open source and commercial tools to improve developer experience and operational efficiency including how to best leverage Artificial Intelligence.

• Champion process improvements to increase developer intensity.

• Mentor other engineers on containers, DevOps methodologies, and infrastructure automation.

• Resolve complex issues related to platform reliability, performance, and security, both proactively and reactively in engineering and field implementations.

• Work with platform team members, software engineers, SREs, product managers, and security to translate business needs into technical solutions that evolve the platform capabilities.

• Stay ahead of industry trends, emerging technologies, and evolving practices in cloud-native computing, DevOps, and techniques to continuously improve DevEx.

Preferred Qualifications

• Skilled in Linux and container platform (Docker, Kubernetes, or OpenShift) administration.

• Experience with virtualization technologies (KVM/QEMU, Hyper-V), virtual networking, storage provisioning and performance.

• Strong proficiency in at least one major cloud provider (AWS, GCP, Azure) and container-based hybrid/on-premises architectures including deployment, scaling and self-healing operations.

• Hands-on experience with CI/CD tools (e.g., Jenkins, GitHub Actions, GitLab CI/CD, ArgoCD, Tekton) andinfrastructure-as-code(Terraform, Pulumi, Ansible, etc.).

• Proficient in scripting and programming languages such as Python, Go, Bash, or similar.

• Experience with observability stacks (Prometheus, Grafana) and incident response processes.

• Familiarity with modern software development practices such as microservices, serverless, and event-driven architecture including multithreaded and multicore techniques.

• Strong understanding of data processing and storage technology such as SQL and NoSQL.

• Knowledgeable of and able to influence server, networking, and other hardware components.

• Ability to work effectively across teams and mentor junior engineers.

• Ability to innovate, inspire change, and influence engineering culture.

Minimum Qualifications

• Doctorate (Academic) Degree and 0 years related work experience; Master's Level Degree and related work experience of 3 years; Bachelor's Level Degree and related work experience of 5 years

• Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.

• 5+ years of experience in DevOps engineering, platform engineering, or SRE roles successfully working with container-based platforms and self-service infrastructure solutions.

or at +1-408-352-2808