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Branch Operations Lead - Scottsdale North jobs at Jpmorgan in United States, Phoenix

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Phoenix
11 jobs found
17.09.2025
JPM

JPMorgan Branch Operations Lead - Carefree & I17 United States, Arizona, Phoenix

Limitless High-tech career opportunities - Expoint
Execute creative software solutions, including design, development, and technical troubleshooting, with the ability to think beyond conventional approaches to build solutions or resolve technical problems. Develop secure, high-quality production code,...
Description:

CONNECTED COMMERCE TECH

Job Responsibilities:

  • Execute creative software solutions, including design, development, and technical troubleshooting, with the ability to think beyond conventional approaches to build solutions or resolve technical problems.
  • Develop secure, high-quality production code, and review and debug code written by others.
  • Identify opportunities to eliminate or automate the remediation of recurring issues to enhance the operational stability of software applications and systems.
  • Lead evaluation sessions with external vendors, startups, and internal teams to assess architectural designs, technical credentials, and their applicability within existing systems and information architecture.
  • Promote awareness and adoption of new and leading-edge technologies by leading communities of practice across Software Engineering.
  • Contribute to a team culture of diversity, opportunity, inclusion, and respect.
  • Collaborate with other software engineers and teams to design and implement deployment strategies using automated continuous integration and continuous delivery pipelines.
  • Design, implement, and maintain highly available and scalable infrastructure and services in AWS.
  • Provide incident triaging, troubleshooting, and resolution support for AWS-based services and processes.
  • Implement infrastructure, configuration, and network as code for the applications and platforms within your remit.

Required Qualifications, Capabilities, and Skills:

  • Formal training or certification in software engineering concepts and 5+ years of applied experience.
  • Hands-on practical experience in system design, application development, testing, and ensuring operational stability.
  • Advanced proficiency in one or more programming languages, such as Python or Java/Spring Boot.
  • Proficiency in automation and continuous delivery methods.
  • Proficient in all aspects of the Software Development Life Cycle.
  • Advanced understanding of agile methodologies, including CI/CD, Application Resiliency, and Security.
  • Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).
  • Practical cloud-native experience.
  • Develop and maintain scripts for the creation, deployment, and maintenance of AWS infrastructure.
  • Experience in managing and maintaining AWS-based services, particularly AWS Aurora Postgres, AWS ECS Fargate, and AWS Glue.
  • Experience in Infrastructure as Code development and deployment using Terraform.

Preferred Qualifications, Capabilities, and Skills:

  • Exposure to Kubernetes and NoSQL databases.
  • AWS Certifications.
  • Understanding of Event-Driven Architecture.
  • Experience in Reactive programming.
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17.09.2025
JPM

JPMorgan Branch Operations Lead - Central Phoenix Market United States, Arizona, Phoenix

Limitless High-tech career opportunities - Expoint
Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community. Greet...
Description:
As a Branch Operations Lead in a Chase Branch, you'll be at the heart of our branch operations, working closely with the Branch Manager, branch employees, and our team of experts. Your role is crucial in ensuring that our clients' financial transactions are handled with precision and care, all while adhering to our policies, procedures, and regulatory requirements.A typical day will involve assisting clients with their transactions, but it doesn't stop there. You'll have the opportunity to make a real difference by introducing clients to self-service options that simplify their banking experience and by building lasting relationships with them. Throughout the week, you'll also dedicate time to reviewing branch operations and keeping the branch team informed about the latest policies and procedures. Your leadership will ensure that our branch not only meets but exceeds control expectations, setting a positive tone for everyone who walks through our doors.
Job responsibilities
  • Collaborate with the Branch Manager to create a welcoming and vibrant atmosphere in the branch, ensuring every client enjoys an exceptional experience and feels part of a dynamic community.
  • Greet clients warmly as they enter the branch, making them feel valued and appreciated. Demonstrate genuine care and concern during interactions, assisting with transactions, managing lobby flow, and scheduling meetings to build trusted relationships.
  • Engage clients with clear, polite communication to understand and help them effectively. Anticipate their needs while checking them into the waiting queue, ensuring a smooth visit.
  • Lead branch operations, including managing cash devices like the cash vault and ATM. Resolve any client issues quickly and effectively, paying attention to detail and striving for consistency while adhering to all bank policies and procedures.
  • Introduce clients to our friendly branch team, who collaborate to deliver seamless service with care and sincerity. Work together to build lasting relationships and assist with any specialized financial needs, elevating the client experience.
  • Simplify clients' banking experience by sharing self-service options, allowing them to access their accounts anytime, day or night.
  • Work closely with the Branch Manager to support all aspects of branch operations, including maintaining high standards for loss control, compliance, and audits, ensuring the branch operates smoothly and securely.
Required qualifications, capabilities, and skills
  • You take pride in adhering to policies, procedures, and regulatory banking requirements, ensuring everything runs smoothly and efficiently.
  • You are committed to maintaining a keen eye for detail and staying organized, which helps you juggle multiple tasks effectively.
  • You are proud of your leadership skills and operational proficiency, ensuring transaction accuracy while thriving in a collaborative team environment.
  • You have a strong passion for educating the branch team and partners, helping them stay connected and informed.
  • You excel at building meaningful connections and engaging with clients, always ready to educate them and refer them to our team of experts when needed.
  • You have 1+ years of retail banking experience.
  • You have a high school degree, GED, or foreign equivalent.
  • You have the ability to work branch hours including weekends and evenings.
Preferred qualifications, capabilities, and skills
  • You have 6+ months of Associate Banker (Teller) experience.
  • You have a college degree or military equivalent.
Training and Travel Requirement
  • You’ll successfully complete our Branch Operations Lead Training Program before being considered for placement as a Branch Operations Lead.
  • You’ll need to be able to travel as required for in-person training and meetings.
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19.08.2025
JPM

JPMorgan Part Time Hours Associate Banker Carefree Branch Phoenix AZ United States, Arizona, Phoenix

Limitless High-tech career opportunities - Expoint
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting...
Description:
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts – helping clients achieve their financial goals.
Job Responsibilities
  • Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
  • Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
  • Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
  • Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
  • Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
  • Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
  • Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
  • Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
  • Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
  • Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
  • Ability to quickly and accurately learn products, services, and procedures.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.
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20.07.2025
JPM

JPMorgan Branch Operations Lead - Scottsdale / Central United States, Arizona, Phoenix

Limitless High-tech career opportunities - Expoint
Manage Data Ownership for information assets in SGO. Provide resources and guidance to Data Owners, including firmwide or LOB/CF specific training as necessary. Review Firmwide Data Risk Metrics for Information...
Description:


As a Data Management Associate - Data Governance at JPMorgan Chase within the Strategic Growth Office, you will manage data ownership for information assets and support governance initiatives. You will work closely with firmwide teams and stakeholders, providing guidance and training to Data Owners. Your role will involve reviewing data risk metrics and driving appropriate actions to ensure effective governance.

Job Responsibilities:

  • Manage Data Ownership for information assets in SGO.
  • Provide resources and guidance to Data Owners, including firmwide or LOB/CF specific training as necessary.
  • Review Firmwide Data Risk Metrics for Information Assets; determine and drive appropriate action.
  • Create data governance materials for Data and Privacy Forums, documenting meeting minutes as needed.
  • Work with firmwide teams and stakeholders to support governance initiatives.

Required qualifications, capabilities, and skills:

  • 3+ years of experience in data risk management/data governance.
  • Strong communication and interpersonal skills, with the ability to clearly convey information to stakeholders.
  • Basic understanding of data management principles and practices.
  • Demonstrated ability to analyze complex issues, develop and implement risk mitigation strategies, and communicate effectively with senior stakeholders.
  • Proficiency in MS Office, with a solid understanding of controls and risk management experience.
  • Ability to work collaboratively in teams and develop meaningful relationships to achieve common goals.

Preferred qualifications, capabilities, and skills:

  • Experience in data governance within a large financial institution.
  • Advanced knowledge of data management tools and technologies.
  • Bachelor's degree in Information Technology, Business, or a related field.
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10.06.2025
JPM

JPMorgan Relationship Banker - Scottsdale Market United States, Arizona, Phoenix

Limitless High-tech career opportunities - Expoint
Perform the market risk computation and calculation that are part of the regulatory obligations under CRR on both daily basis for internal reporting and quarterly basis for reporting to the...
Description:

As a Regulatory Reporting Associate within the Regulatory Reporting/Oversight Team, you will acquire expert knowledge about complex regulations and will have a chance to be part of fast changing environment where knowledge about financial products is equally important as ability to see bigger picture and chase for improvements.

Along with a willingness to learn we require from you a “can do” attitude and a bit of curiosity.

Job responsibilities

  • Perform the market risk computation and calculation that are part of the regulatory obligations under CRR on both daily basis for internal reporting and quarterly basis for reporting to the regulator.
  • Execute production or oversight of regulatory reports following EU regulation to Deutsche Bundesbank and European Central Bank
  • Apply/use the Control Environment, Operating Model, Process Tools and Documentation
  • Participate actively in FRTB implementation project
  • Improve quarter on quarter working files and robustness of them
  • Perform investigations, ad-hoc analysis and queries from internal and external requests

Required qualifications, capabilities, and skills

  • At least 4 years of experience in regulatory reporting environment.
  • General knowledge of financial products and mechanisms, especially on derivatives.
  • Strong communication skills
  • Ability to critically review and challenge numbers / strong analytical skills
  • Flexibility to work under pressure to meet changing work requirements and regulatory deadlines
  • Proactive and self-starting individual with high levels of ownership
  • Advanced Excel skills

Preferred qualifications, capabilities, and skills

  • Market risk background
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09.06.2025
JPM

JPMorgan Relationship Banker - Scottsdale Market United States, Arizona, Phoenix

Limitless High-tech career opportunities - Expoint
Delivers an exceptional customer experience by acting with a customer-first attitude. Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships,...
Description:

As a Relationship Banker , you will take a lead role in delivering an outstanding experience to Chase customers. You will acquire, manage, and retain meaningful relationships with our customers, using your financial knowledge to offer thoughtful solutions to help address their financial needs, contributing to the success of the branch. You will be making the lives of customers easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week.

Job responsibilities

  • Delivers an exceptional customer experience by acting with a customer-first attitude
  • Manages assigned customers and proactively meets with them, both in person and over the phone, to build lasting relationships, discover financial needs, and tailor product and service recommendations
  • Makes personal connections, engages and educates customers, asks open-ended questions, and listens to establish trust and build lasting relationships
  • Influences, educates, and connects customers to technology
  • Possesses initiative and knowledge to provide financial options for customers using a consultative approach
  • Learns products, services, and procedures quickly and accurately and delivers solutions that make our One Chase products work together
  • Works in partnership with Specialists (Financial Advisors, Mortgage Bankers, and Business Relationship Managers) to connect customers to experts who can help them with specialized financial needs

Required qualifications, capabilities, and skills

  • 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
  • High school degree, GED, or foreign equivalent
  • Beginning October 1, 2018, the Securities Industry Essential (SIE) exam, FINRA Series 6/7, state registration (including 63 or 66 if required), and Life licenses are required. All unlicensed applicants must obtain their licenses within 180 days of hire
  • Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
  • Excellent communication skills, both in person and over the phone, with proven ability to tailor features and benefits of products/services to customers with differing needs
  • Ability to work branch hours including weekends and some evenings

Preferred qualifications, capabilities, and skills

  • College degree or military equivalent
  • Professional, thorough, and organized with strong follow-up skills
  • Exude confidence with clients when sharing product knowledge and solutions
  • Experience adhering to policies, procedures, and regulatory banking requirements

Dodd Frank/Truth in Lending Act

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:

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23.04.2025
JPM

JPMorgan Branch Manager - Central Phoenix Market AZ United States, Arizona, Phoenix

Limitless High-tech career opportunities - Expoint
Acts as the standard bearer of Chase and creates a world-class customer experience. Educates clients on how to use our digital platforms to bank and invest when, where, and how...
Description:
As a Branch Manager in Branch Banking, you will ensure the branch will meet and exceed customer expectations and will create a great customer experience in the branch. You will direct all aspects of branch operations, grow the deposits and investments of the branch, and coach bankers and associate bankers. You will also be responsible for creating an environment that influences the use of technology to meet the customers’ needs of today and the future through collaboration with our partners in Chase Wealth Management, Business Banking, and Home Lending to provide a seamless experience for our customers.
Job responsibilities
  • Acts as the standard bearer of Chase and creates a world-class customer experience
  • Educates clients on how to use our digital platforms to bank and invest when, where, and how they want
  • Builds partnerships with local businesses to build the brand in the local market area through strong community involvement
  • Creates an environment that encourages team members to provide an exceptional customer experience and a dynamic and engaging culture
  • Actively identifies, coaches, develops, motivates, and supports employees so that they can provide superior service to every customer
  • Promotes a strong control environment to evaluate, manage, and conduct new and existing business by adhering to risk/control expectations, procedures, and processes
  • Leverages and understands the generated Branch Scorecard to identify strategies to successfully grow deposits & investments for the branch
Required qualifications, capabilities, and skills
  • Ability to set the tone of the branch to provide an exceptional customer experience and a dynamic, engaging culture
  • Outstanding leadership experience with a proven, successful record of coaching and empowering employees to improved results
  • Ability to organize and manage competing priorities effectively across branch locations while developing plans for growth
  • Experience creating and maintaining a strong risk and control environment with demonstrated commitment to operational integrity and policies
  • Ability to work branch hours including weekends and evenings
  • High school degree, GED, or foreign equivalent
Preferred qualifications, capabilities, and skills
  • College degree or military equivalent
  • 2+ years of management, Retail Banking experience or equivalent Chase leadership experience
  • Strong desire and ability to influence, educate, and connect team, partners and customers to technology
  • Ability to adapt quickly to a changing environment and be a strong decision maker
Training requirement or Travel requirement
  • Successful completion of the Branch Manager training program is a pre-requisite to be considered active in Branch Manager role
  • Ability to travel as required for in-person training and meetings; travel may include out of state
Dodd Frank and Safe Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements. In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter. Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:
Show more

These jobs might be a good fit

Limitless High-tech career opportunities - Expoint
Execute creative software solutions, including design, development, and technical troubleshooting, with the ability to think beyond conventional approaches to build solutions or resolve technical problems. Develop secure, high-quality production code,...
Description:

CONNECTED COMMERCE TECH

Job Responsibilities:

  • Execute creative software solutions, including design, development, and technical troubleshooting, with the ability to think beyond conventional approaches to build solutions or resolve technical problems.
  • Develop secure, high-quality production code, and review and debug code written by others.
  • Identify opportunities to eliminate or automate the remediation of recurring issues to enhance the operational stability of software applications and systems.
  • Lead evaluation sessions with external vendors, startups, and internal teams to assess architectural designs, technical credentials, and their applicability within existing systems and information architecture.
  • Promote awareness and adoption of new and leading-edge technologies by leading communities of practice across Software Engineering.
  • Contribute to a team culture of diversity, opportunity, inclusion, and respect.
  • Collaborate with other software engineers and teams to design and implement deployment strategies using automated continuous integration and continuous delivery pipelines.
  • Design, implement, and maintain highly available and scalable infrastructure and services in AWS.
  • Provide incident triaging, troubleshooting, and resolution support for AWS-based services and processes.
  • Implement infrastructure, configuration, and network as code for the applications and platforms within your remit.

Required Qualifications, Capabilities, and Skills:

  • Formal training or certification in software engineering concepts and 5+ years of applied experience.
  • Hands-on practical experience in system design, application development, testing, and ensuring operational stability.
  • Advanced proficiency in one or more programming languages, such as Python or Java/Spring Boot.
  • Proficiency in automation and continuous delivery methods.
  • Proficient in all aspects of the Software Development Life Cycle.
  • Advanced understanding of agile methodologies, including CI/CD, Application Resiliency, and Security.
  • Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.).
  • Practical cloud-native experience.
  • Develop and maintain scripts for the creation, deployment, and maintenance of AWS infrastructure.
  • Experience in managing and maintaining AWS-based services, particularly AWS Aurora Postgres, AWS ECS Fargate, and AWS Glue.
  • Experience in Infrastructure as Code development and deployment using Terraform.

Preferred Qualifications, Capabilities, and Skills:

  • Exposure to Kubernetes and NoSQL databases.
  • AWS Certifications.
  • Understanding of Event-Driven Architecture.
  • Experience in Reactive programming.
Show more
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