Principal Architect - Data Platform & Technology jobs at Jpmorgan in United States, Palo Alto

As a Custody Client Facing Operations Manager in Japan, you will lead a team to oversee Custody operations and collaborate with stakeholders across Asia Pacific, driving excellence and innovation in client services.

Job Responsibilities

• Lead and manage the Custody Client Facing Team in Tokyo, Japan
• Establish strong connections with Manila Corporate Center teams supporting Asia Pacific processing
• Oversee the Custody operations including; client facing operational interaction, custody trade & FX processing, asset servicing, cash processing, custody settlements and transition management
• Partner with key stakeholders across Product, Technology, and Business Control and collaborate with Operational Risk, Compliance, and Audit teams
• Engage with global and regional Securities Services operational teams

Required qualifications, capabilities, and skills

• Minimum of 10 years of experience in an Operations function within a Corporate and Investment Banking business
• Proven experience in leading large teams, complex processes and full end-to-end knowledge of all Custody services (Trade, FX & Cash processing, Asset Servicing, Settlements, Tax, Client Service)
• Build strong relationships with internal stakeholders and clients to understand client behavior and requirements as well as successful leadership and staff development including attracting and developing top talent
• Experience in dealing a difficult conversation with external clients and counterparties
• A track record of working in a dynamic changing environment with the experience of learning, documenting and implementing new processes efficiently
• Capacity to multi-task, manage time effectively and work under pressure and to fixed deadlines with attention to detail in a fast paced environment
• Able to articulate and clearly document business goals, strategies, operating models, functions and activities along with excellent oral and written communication skills to management, clients and colleagues
• Fluent in Japanese verbally and in writing

• Bachelor’s degree

Job responsibilities

• Leads sessions with internal teams to drive optimal usage of tools and gateway configuration to ensure customer success
• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Identifies and measures application SLAs, customer journeys and tool usage
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Develops secure high-quality production code and reviews and debugs code written by others
• Adds to team culture of diversity, equity, inclusion, and respect

• Contributes to the data pipeline to provide modern data services (ingestion, querying, governance).

• Identifies internal and stakeholders data needs and help deliver them in the best possible way.

• Delivers data collection, storage, access and analytics in a secure, stable and scalable way

Required qualifications, capabilities, and skills

• Formal training or certification on software engineers concepts and 5+ years of applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced in one or more programming language(s)
• Proficiency in automation and continuous delivery methods
• Proficient in all aspects of the Software Development Life Cycle
• Advanced understanding of agile methodologies such as CI/CD, Application Resiliency, and Security
• Practical cloud native experience
• Excellent verbal and written communication
• Strong problem-solving skills with a high level of accountability
• Experience with API Management Platform such as Apigee, AWS API Gateway, Kong, or Spring cloud gateway
• Experience in development, deployment strategies and support of REST and GraphQL API interfaces

• Experience with Identity and Access management services
• Experience in networking concepts (TCP/IP, DNS, TLS, HTTPS) and CDN technologies
• Experience in incident management and improving MTTx metrics.

• Experience working with modern data lakes and data warehouses

• Experience in building and optimizing data pipelines, architectures and datasets

• Experience with data visualization tools like Tableau, Power BI or similar is a plus

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers and aligns with company goals
• Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
• Oversee day-to-day product management such as requirements gathering and definition, project management, product delivery, client experience and communication, as well as prioritize, negotiate, and remove obstacles to achieve business results.
• Manage client and competitor market research, develop product innovation roadmaps, and address fundamental trials of product commoditization to create an advanced set of solutions.
• Lead all aspects of program life cycle management including market demands, technology trends, and the competitive field.
• Partner with broad range of stakeholders across Structuring, Sales, QR, UX, Marketing, Legal and Technology to deliver business results through strategic capability builds;
• Analyze industry trends and the competitor landscape to deliver better products.
• Demonstrates a hands-on approach, willing to dive into details and collaborate closely with cross-functional teams
• Navigates and thrives in ambiguous environments, using strategic thinking and problem-solving skills to drive clarity and direction

Required qualifications, capabilities, and skills

• 8+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Demonstrable experience in building scalable platform services
• Ability to work under pressure, manage deadlines and/or unexpected changes in expectations or requirements;
• Having an aptitude for translating complex business needs into technical requirements and ability to pick up new domains of knowledge and quickly become an expert
• Understanding and experience of working within an agile framework – scrums, sprint planning, backlog refinement
• Demonstrable experience of client centric design practices
• Consistently demonstrates clear and concise written and verbal communication

Preferred qualifications, capabilities, and skills

• Masters and 5 years of experience in product management
• Demonstrated prior experience working in a highly matrixed, complex organization

Job responsibilities

• Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
• Develops secure high-quality production code, and reviews and debugs code written by others
• Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
• Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
• Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies
• Adds to team culture of diversity, equity, inclusion, and respect

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years of applied experience
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Hands-on experience with Spring Boot & Spring Webflux for developing scalable and efficient backend applications
• Proficiency in Kubernetes for container orchestration and management of microservices
• Proven expertise in Java programming with a strong grasp of object-oriented principles and design patterns.
• Experience with Apache Kafka for real-time data streaming and event-driven architectures
• Strong skills in SQL and relational databases, including design, querying, and optimization
• In-depth knowledge of the financial services industry and their IT systems
• Advanced knowledge of one or more software, applications, and architecture disciplines
• Ability to evaluate current and emerging technologies to recommend the best solutions for the future state architecture

• Familiarity with GraphQL for building efficient and flexible APIs
• Experience with Java Message Service (JMS) for messaging and integration in distributed systems
• Knowledge of Spring Batch for handling large volumes of data and batch processing tasks