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New Client Engagement Specialist jobs at Jpmorgan in United States, Columbus
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United States
State
Columbus
38 jobs found
18.09.2025
JPM
JPMorgan Business Banking Virtual Specialist English & Spanish Profic... United States, Ohio, Columbus
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Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems. Creates secure and high-quality production...
Description:
Job responsibilities
- Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
- Produces architecture and design artefacts for complex applications while being accountable for ensuring design constraints are met
- Gives insightful and constructive feedback when reviewing code, technical designs and requirements
- Gathers, analyses, synthesises, and develops visualisations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
- Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene, system architecture and team processes
- Mentors and empowers junior and mid-level talent within our team, and adds to a team culture of diversity, equity, inclusion, and respect
- Drives decisions that influence the product design, application functionality, and technical operations and processes
- Serves as a function-wide subject matter expert in one or more areas of focus
- Actively contributes to the engineering community as an advocate of firm-wide frameworks, tools, and practices of the Software Development Life Cycle
- Influences peers and project decision-makers to consider the use and application of leading-edge technologies
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and proficient advanced experience
- Solid understanding of fundamental data structures including arrays, linked lists, stacks, queues, trees, graphs, and hash tables.
- Ability to design, analyse, and implement algorithms, with a focus on sorting and searching techniques.
- Experience in modern architecture patterns (e.g. micro-services, reactive architectures, event-driven architectures)
- Programming experience in at least 2 modern programming languages/frameworks such as JavaScript, React, Node.js, Java, Kotlin, Python, Go
- Experience working with HTML/ CSS and at least 1 modern JavaScript framework such as React.js, Vue.js, Hapi.js, Ember.js, Angular.js
- Experience with relational and non-relational databases (e.g. PostgreSQL, MongoDB, CouchDB, Redis, Elasticsearch, Cassandra, etc.)
- Experience in engineering practices such as code refactoring, design patterns, design-driven development, TDD, CI/CD, building highly scalable applications, application security
- Experience with Agile development methodologies and working knowledge of DevOps principles
- Ability to interact with people at all levels in an organisation
- Ability to communicate complex ideas effectively
- Passion for growing your skills, tackling interesting work and challenging problems
Preferred qualifications, capabilities, and skills
- Experience/Knowledge of model governance, data governance is a plus
- Familiarity with modern full-stack technologies
- Experience in writing and utilising RESTful and GraphQL API services and performance tuning large-scale applications
- Experience with cloud providers (e.g. AWS, Azure, GCP) and containerisation (e.g. Docker, Kubernetes)
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17.09.2025
JPM
JPMorgan Technology Support Senior Specialist United States, Ohio, Columbus
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Support daily trading operations by ensuring timely execution and accuracy of trades, while collaborating with traders and team members to resolve discrepancies. Monitor and reconcile trading accounts, driving the development...
Description:
As a Equities and Fixed Income Manager within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will be expected to leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform. Your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services.
As a Equities and Fixed Income Manager within JPMorganChase, you will play a pivotal role in the seamless execution of trade activities, from order entry to settlement. While still developing, your expertise in market products and understanding of automation technologies will be instrumental in optimizing our trading services. You will be expected to leverage your proficiency in change management and continuous improvement to enhance the efficiency and resilience of our operating platform. Your role will also allow you to keep developing your relationships with internal stakeholders, presenting insights to senior management, and driving process improvements. Your decisions will contribute and impact on short-term team and department goals, and you will often guide others in their work activities, contributing to the overall success of our trading services.
Job responsibilities
- Support daily trading operations by ensuring timely execution and accuracy of trades, while collaborating with traders and team members to resolve discrepancies.
- Monitor and reconcile trading accounts, driving the development and implementation of process improvements to enhance operational efficiency.
- Deliver exceptional service to internal and external clients, maintaining up-to-date knowledge of market trends, trading regulations, and ensuring compliance with company policies and industry standards.
- Prepare and analyze trading reports for management review, contributing to strategic discussions in team meetings and handling ad-hoc projects and tasks as needed.
- Assist in training and mentoring junior team members, fostering a collaborative and growth-oriented environment.
- Utilize strong analytical and problem-solving skills to support strategic initiatives and drive continuous improvement.
Required qualifications, capabilities and skills
- Proven experience in Securities trading Middle office/Settlements or financial services, demonstrating a strong foundation in industry practices and operations.
- Strong analytical and problem-solving skills, enabling effective decision-making and issue resolution.
- Excellent communication and interpersonal abilities, facilitating clear and productive interactions with colleagues and stakeholders.
- Proficiency in Microsoft Office Suite, particularly Excel, complemented by advanced digital literacy for integrating innovative technologies in trade services.
- Capability to work effectively in fast-paced environments, maintaining a detail-oriented approach and strong organizational skills to manage multiple tasks and adapt to changing priorities.
- Demonstrated ability to collaborate effectively in team settings, with a solid understanding of trading systems and financial markets i.e. Equities, Fixed income and/or Foreign Exchange
- Strong commitment to delivering high-quality results, with a focus on continuous improvement and adaptability.
Preferred qualifications, capabilities, and skills
- Proficient in using trading platforms and software, with hands-on experience in navigating and optimizing these tools.
- Knowledgeable about regulatory requirements in the trading industry, ensuring compliance and adherence to industry standards.
- Skilled in leveraging digital literacy to adopt and integrate innovative technologies, enhancing trade services and operational efficiency.
- Capable of utilizing AI and machine learning to enhance trade service processes and improve decision-making, driving data-driven insights and outcomes.
Additional Information:
- Shift Schedule: APAC Shift - 9:00 AM - 6:00 PM PHT
In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.
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17.09.2025
JPM
JPMorgan Client Service Associate United States, Ohio, Columbus
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Leads technology and process implementations to achieve functional technology objectives. Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures. Develops and...
Description:
As the Risk Technology UI & Workflow Platforms Lead at JPMorgan Chase within the Risk Tech organization, you will lead a technical area and promote impact across teams, technologies, and projects within various departments. You will leverage your extensive knowledge of software, applications, technical processes, and product management to oversee multiple complex projects and initiatives. In this role, you will serve as the primary decision maker for your teams, fostering innovation and ensuring effective solution delivery.
Job responsibilities
- Leads technology and process implementations to achieve functional technology objectives
- Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
- Develops and maintains a product roadmap outlining the planned features and enhancements
- Monitors product performance and user feedback to identify areas for improvement and make data-driven decisions
- Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
- Delivers technical solutions that can be leveraged across multiple businesses and domains
- Influences peer leaders and senior stakeholders across the business, product, and technology teams
- Champions the firm’s culture of diversity, opportunity, inclusion, and respect
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and proficient expert experience
- Significant experience of developing or leading cross-functional teams of technologists
- Experience of building technical platforms/products and achieving adoption across a large organisation
- Proven experience of leading a product as a Technical Product Owner or Technical Product Manager
- Proven understanding of platform architecture and development
- Excellent leadership, communication, and interpersonal skills
- Skilled in hiring, developing, and recognising talent
Preferred qualifications, capabilities, and skills
- Financial Services experience
- Degree qualified
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17.09.2025
JPM
JPMorgan Executive Office Specialist III - Home Lending United States, Ohio, Columbus
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Leads technology and process implementations for the AML/KYC product. Drive a team of talented engineers to deliver customer business problems and accelerate the adoption of Cloud services. Collaborate with internal...
Description:
Job responsibilities
- Leads technology and process implementations for the AML/KYC product
- Drive a team of talented engineers to deliver customer business problems and accelerate the adoption of Cloud services
- Collaborate with internal teams and business leaders alike to define and deliver on the roadmap to cloud
- Works closely with Product and Business to deliver technology solutions to meet business requiremetns
- Makes decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
- Carries governance accountability for coding decisions, control obligations, and measures of success such as cost of ownership, maintainability, and portfolio operations
- Delivers technical solutions that can be leveraged across multiple businesses and domains
- Influences peer leaders and senior stakeholders across the business, product, and technology teams
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 10+ years applied experience. In addition, 5+ years of experience leading technologists to manage, anticipate and solve complex technical items within your domain of expertise
- Proven experience of leading a team of engineers to deliver mission critical projects
- Experienced in developing and delivering mission critical solutions to AWS
- Experienced in working on cloud technologies - Kubernetes, Kafka, Etc.
- Experienced in developing and delivering large scale systems using Java Spring Boot & React
- Experience working with different database technologies.
- Maintain overall knowledge in latest technologies and trends.
- Ability to work collaboratively in teams and develop meaningful relationships to achieve common goal.
- Experience working at code level
- Excellent verbal and written communication
- Demonstrated leading large enterprise teams.
Preferred qualifications, capabilities, and skills
- Financial services experience
- AML/KYC experience
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09.09.2025
JPM
JPMorgan Asset Management - Internal Client Advisor Associate United States, Ohio, Columbus
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Creates high quality designs, roadmaps, and program charters that are delivered by you or the engineers under your guidance. Provides advice and mentoring to other engineers and acts as a...
Description:
As a Principal Site Reliability Engineer at JPMorgan Chase within the Enterprise technology, Employee Platforms team, you work with your fellow stakeholders to define non-functional requirements (NFRs) and availability targets for the services in your application and product lines. You will ensure those NFRs are accounted for in your products’ design and test phases, that your service level indicators are effectively measuring customer experience, and that service level objectives are defined with stakeholders and implemented in production.
Job responsibilities
- Creates high quality designs, roadmaps, and program charters that are delivered by you or the engineers under your guidance
- Provides advice and mentoring to other engineers and acts as a key resource for technologists seeking advice on technical and business-related issues
- Demonstrates site reliability principles and practices every day and champions the adoption of site reliability throughout your team
- Collaborates with others to create and implement observability and reliability designs for complex systems that are robust, stable, and do not incur additional toil or technical debt
- Works toward becoming an expert on the applications and platforms in your remit while understanding their interdependencies and limitations
- Evolves and debug critical components of applications and platforms
- Provides comprehensive and ongoing guidance, tools, and solutions to support the firms’ growth
- Makes significant contributions to JPMorgan Chase’s site reliability community via internal forums, communities of practice, guilds, and conferences
Required qualifications, capabilities, and skills
- Formal training or certification on site reliability engineering concepts and 5+ years applied experience
- Advanced knowledge in site reliability culture and principles with demonstrated ability to implement site reliability within an application or platform
- Advanced knowledge and experience in observability such as white and black box monitoring, service level objectives, alerting, and telemetry collection using tools such as Grafana, Dynatrace, Prometheus, Datadog, Splunk, etc.
- Advanced knowledge of software applications and technical processes with considerable depth in one or more technical disciplines
- Ability to communicate data-based solutions with complex reporting and visualization methods
- Recognized as an active contributor of the engineering community
- Continues to expand network and leads evaluation sessions with vendors to see how offerings can fit into the firm’s strategy
- Ability to anticipate, identify, and troubleshoot defects found during testing
Preferred qualifications, capabilities, and skills
- Strong communication skills with ability to mentor and educate others on site reliability principles and practices
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08.09.2025
JPM
JPMorgan Wealth Management Solutions Investment Specialist United States, Ohio, Columbus
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Investment Implementation Portfolio Management:Monitor, invest, manage, and trade both discretionary and non-discretionary scalable accounts across various products.Review and trade client account portfolios, manage orders, and execute trades.Manage cash and security...
Description:
Roles and Responsibilities:
- Investment Implementation Portfolio Management:
- Monitor, invest, manage, and trade both discretionary and non-discretionary scalable accounts across various products.
- Review and trade client account portfolios, manage orders, and execute trades.
- Manage cash and security activity/drift in client accounts.
- Handle client account requests and maintenance.
- Align client accounts for Manager Model Trades.
- Knowledge and Oversight:
- Maintain a comprehensive understanding of investment solutions utilized within Wealth Management Advisory Solutions (WMAS), including mutual funds, exchange-traded funds, structured notes, hedge funds, and separately managed accounts.
- Perform account oversight for model drift and strategy deviation.
- Client and Internal Relationship Management:
- Manage internal client relationships with Solutions Product Teams and Investors.
- Collaborate with various business partners (Technology, Managed Product Operations, Product Teams) to develop new business processes/systems/applications, focusing on building automation, scale, and efficiencies.
Essential Skills/Qualifications:
- Strong interest in and knowledge of financial markets and instruments.
- High attention to detail and consistently demonstrates good judgment in risk and controls.
- Ability to prioritize work independently and act with urgency to deliver accurate, timely results.
- Capable of multitasking and thriving in a fast-paced, growing environment.
- Demonstrates accountability and responsibility for actions and results.
- Strong interpersonal and teamwork skills.
- Proficiency in Python, including experience with libraries such as Pandas and NumPy for data analysis, insights, and automation.
- Ability to utilize JPM AI resources and applications effectively.
- Previous experience in alternatives, trading, or managed discretionary accounts implementation/management.
Requirements:
- Bachelor’s degree.
- 2+ years of experience in the financial services industry, with a preference for Private Wealth Management experience.
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08.09.2025
JPM
JPMorgan Loan Origination Specialist IV United States, Ohio, Columbus
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Act as the primary point of contact for internal and external clients, addressing loan servicing issues and providing resolution in accordance with established procedures. Interpret loan documents and ensure accurate...
Description:
As a Loan Servicing Specialist IV within JPMorganChase, you will play a pivotal role in managing an assigned portfolio of loans, ensuring adherence to established processes and procedures. Your expertise in loan servicing will be crucial in interpreting loan documents, interacting with stakeholders, and overseeing deadlines. You will be expected to apply your knowledge of policies and procedures to solve non-routine problems, while also acting as a mentor to junior roles. Your ability to manage conflicts, think critically, and maintain resilience in challenging situations will be key to your success. This role offers the opportunity to directly impact our lending services team, contributing to the overall loan lifecycle and fostering strong relationships with both internal and external clients.
Job responsibilities
Job responsibilities
- Act as the primary point of contact for internal and external clients, addressing loan servicing issues and providing resolution in accordance with established procedures.
- Interpret loan documents and ensure accurate system setup for new deals, restructures, and amendments, applying critical thinking to identify and resolve non-routine problems.
- Initiate loan activities such as funding, re-pricings, and payments as per client instructions and credit agreements, demonstrating proficiency in time management and organization.
- Calculate and monitor complex interest and fee accruals at various rate levels, ensuring accuracy and compliance with changing lender distributions.
- Provide guidance and mentorship to junior roles, leveraging your expertise in loan servicing and your developing skills in mentoring and stakeholder management.
Required qualifications, capabilities, and skills
- Baseline knowledge or equivalent expertise in loan servicing, including understanding of loan documents and lending processes.
- Demonstrated ability to manage and monitor multiple tasks effectively, showcasing strong time management and organizational skills.
- Experience in conflict management, with the ability to identify and resolve conflicts that may arise within teams or as a result of business decisions.
- Beginning proficiency in critical thinking, with the ability to organize, compare, and critically evaluate various aspects of loan servicing situations, generating conclusions consistent with the facts and associated risks.
- Developing proficiency in listening and questioning, with the ability to actively listen, empathize with the speaker, and ask well thought out questions to gain information and promote deeper understanding.
Preferred qualifications, capabilities, and skills
- Strong collaboration skills with cross-functional teams to ensure seamless client service operations, enhancing client satisfaction and service delivery.
- Flexibility and adaptability in adjusting to changing conditions and priorities, maintaining a positive and optimistic outlook during periods of change.
- Demonstrated teamwork and motivation, actively contributing to team success by being supportive, helpful, and collaborative, while also being a highly motivated self-starter capable of working independently within a team environment.
- Strong interpersonal relationship skills, with a willingness to learn, receive direction, and ask well-thought-out questions to enhance understanding and performance.
- Excellent organizational skills, enabling efficient functioning in high-volume, fast-paced, deadline-oriented environments while maintaining service level agreements.
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Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems. Creates secure and high-quality production...
Description:
Job responsibilities
- Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
- Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
- Produces architecture and design artefacts for complex applications while being accountable for ensuring design constraints are met
- Gives insightful and constructive feedback when reviewing code, technical designs and requirements
- Gathers, analyses, synthesises, and develops visualisations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
- Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene, system architecture and team processes
- Mentors and empowers junior and mid-level talent within our team, and adds to a team culture of diversity, equity, inclusion, and respect
- Drives decisions that influence the product design, application functionality, and technical operations and processes
- Serves as a function-wide subject matter expert in one or more areas of focus
- Actively contributes to the engineering community as an advocate of firm-wide frameworks, tools, and practices of the Software Development Life Cycle
- Influences peers and project decision-makers to consider the use and application of leading-edge technologies
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and proficient advanced experience
- Solid understanding of fundamental data structures including arrays, linked lists, stacks, queues, trees, graphs, and hash tables.
- Ability to design, analyse, and implement algorithms, with a focus on sorting and searching techniques.
- Experience in modern architecture patterns (e.g. micro-services, reactive architectures, event-driven architectures)
- Programming experience in at least 2 modern programming languages/frameworks such as JavaScript, React, Node.js, Java, Kotlin, Python, Go
- Experience working with HTML/ CSS and at least 1 modern JavaScript framework such as React.js, Vue.js, Hapi.js, Ember.js, Angular.js
- Experience with relational and non-relational databases (e.g. PostgreSQL, MongoDB, CouchDB, Redis, Elasticsearch, Cassandra, etc.)
- Experience in engineering practices such as code refactoring, design patterns, design-driven development, TDD, CI/CD, building highly scalable applications, application security
- Experience with Agile development methodologies and working knowledge of DevOps principles
- Ability to interact with people at all levels in an organisation
- Ability to communicate complex ideas effectively
- Passion for growing your skills, tackling interesting work and challenging problems
Preferred qualifications, capabilities, and skills
- Experience/Knowledge of model governance, data governance is a plus
- Familiarity with modern full-stack technologies
- Experience in writing and utilising RESTful and GraphQL API services and performance tuning large-scale applications
- Experience with cloud providers (e.g. AWS, Azure, GCP) and containerisation (e.g. Docker, Kubernetes)
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