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Community Home Lending Advisor - Chapel Hill Branch jobs at Jpmorgan in United States, Akron

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Akron
8 jobs found
20.08.2025
JPM

JPMorgan Branch Manager - Akron Market Canton OH United States, Ohio, Akron

Limitless High-tech career opportunities - Expoint
Performing complex real estate based financial analysis, identifying and interpreting data for management's use in rendering sound credit decisions. Analysis is based on property operating statements, rent rolls, client's financial...
Description:

As a Lead Credit Officer - Vice President in the Key Relationship Group, you will be part of a team that performs independent technical and specialized analysis of Commercial Real Estate relationships, involving complex and larger size portfolios of $250MM+ of debt collateralized primarily by stabilized apartment complexes.

Job Responsibilities

  • Performing complex real estate based financial analysis, identifying and interpreting data for management's use in rendering sound credit decisions. Analysis is based on property operating statements, rent rolls, client's financial balance sheet, schedule of real estate owned and verification of deposit statements and understanding of current market conditions and the implication on overall portfolio.
  • Completing credit actions (annual family credit reviews) which summarizes the financial analysis completed on a client's portfolio, including recommendations for future business.
  • Analyze troubled loans, including quarterly reporting to management.
  • Actively contribute to special assignments, including the evaluation of income property loan portfolios, training less experienced credit officer/analyst or division employees, and updating credit policies.
  • Formulating new analytical processes and enhancing existing reports to improve the quality of information available to top management.
  • Establish and maintain effective relationships with internal and external clients.

Required qualifications, capabilities and skills

  • Bachelor's Degree or equivalent experience.
  • Minimum 7+ years of relevant experience in credit analysis, risk assessment, credit review and analysis loan review and/or loan workouts.
  • Understanding of Commercial Real Estate valuation concepts and methodologies.
  • Strong organizational and time-management skills – ability to multitask, prioritize, and work with others in an integrated way to achieve individual objectives and team results.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft desktop tools including Word, Excel, Power Point and the ability to quickly acclimate to proprietary systems.

Preferred qualifications, capabilities and skills

  • Working experience with historical property cash flow analysis preferred.
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12.08.2025
JPM

JPMorgan Branch Operations Lead - Akron OH United States, Ohio, Akron

Limitless High-tech career opportunities - Expoint
Lead the Asia Trade & Working Capital Operations team, ensuring effective oversight of processes and controls. Cultivate a proactive risk and control culture with proven evaluation strategies. Ensure quality output...
Description:

Job Responsibilities:

  • Lead the Asia Trade & Working Capital Operations team, ensuring effective oversight of processes and controls.
  • Cultivate a proactive risk and control culture with proven evaluation strategies.
  • Ensure quality output to meet all Key Performance Indicators for client satisfaction.
  • Foster an inclusive culture to attract, develop, and retain diverse talent.
  • Promote continuous learning and development within the team.
  • Partner with colleagues across the firm to drive consistent operational practices.
  • Collaborate with cross-functional teams to ensure strong focus on quality and delivery.
  • Prepare and present reports and recommendations to senior management.
  • Drive continuous improvement initiatives and stay current with sanctions and regulatory changes.
  • Lead interactions with audit and compliance teams.

Required Qualifications, Capabilities, and Skills:

  • Bachelor’s degree in finance or a related field.
  • Minimum 10 years of experience within the Financial Services Industry.
  • Knowledge of Trade Finance, including Commercial and Standby Letters of Credit.
  • Strong leadership and team management skills with proven experience leading global functions.
  • Strong analytical skills with the ability to interpret complex data.
  • Excellent communication skills, capable of conveying complex information clearly.
  • Demonstrated experience in risk management and developing control frameworks.
  • Detail-oriented with a commitment to accuracy and quality.
  • Self-starter, with the ability to execute in a fast-paced environment.

Preferred Qualifications, Capabilities, and Skills:

  • Experience in managing operations and/or risk & controls.
  • Experience in data management initiatives.
  • Familiarity with Sanctions and Regulatory changes impacting Trade Finance.
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22.07.2025
JPM

JPMorgan Full Time Associate Banker Summit Mall Branch Akron OH United States, Ohio, Akron

Limitless High-tech career opportunities - Expoint
Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting...
Description:
As an Associate Banker within Chase, you will represent our brand and culture with the utmost hospitality, using the latest banking solutions and cutting-edge financial technology combined with friendly and attentive service. Your role at Chase will significantly contribute to the branch's success by delivering exceptional client experiences. You will build trusted relationships with clients, sharing product knowledge and solutions and introducing them to our team of experts – helping clients achieve their financial goals.
Job Responsibilities
  • Create a welcoming environment by delivering attentive and friendly service by greeting clients as they enter the branch, making them feel appreciated, managing lobby traffic, checking clients into the waiting queue, and scheduling/canceling client meetings.
  • Exceed client expectations while assisting with day-to-day transactions as well as open new accounts, while complying with all policies, procedures, and regulatory and banking requirements.
  • Educate clients on how the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs can help them with their banking needs whenever, wherever, and however they want.
  • Build meaningful relationships with clients by actively listening, asking thoughtful questions, demonstrating empathy, and sharing product knowledge and solutions – introducing them to our team of experts to help achieve their financial goals.
  • Perform branch operations, which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures.
Required Qualifications, Capabilities, and Skills
  • Ability to put clients first and exceed their expectations – delivering attentive and friendly service, creating a welcoming environment.
  • Ability to build trusted relationships – demonstrating genuine care and concern during interactions with clients.
  • Ability to engage clients – communicating clearly and politely to understand and help, anticipating client needs.
  • Ability to quickly and effectively resolve client issues with attention to detail – providing a consistent client experience.
  • Ability to elevate the client experience – working collaboratively as a team to deliver seamless service with care and sincerity.
  • Ability to quickly and accurately learn products, services, and procedures.
  • Client service experience or comparable experience.
  • High school diploma or GED equivalent.
Preferred Qualifications, Capabilities, and Skills
  • Strong desire and ability to influence, educate, and connect customers to technology solutions.
  • Cash handling experience.
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15.07.2025
JPM

JPMorgan Associate Relationship Banker Chapel Hill Akron OH United States, Ohio, Akron

Limitless High-tech career opportunities - Expoint
Engages clients making them feel welcomed and delivering an exceptional customer experience by acting with a customer-first attitude. Engages with clients that enter the branch by making a personal connection,...
Description:
As an Associate Relationship Banker in our Branch Banking team, you’ll take a lead role in delivering an outstanding experience to Chase customers. You’ll welcome and assist customers that walk into our branches using your financial knowledge to offer thoughtful solutions to help address their financial needs, by opening the right accounts and products for customers contributing to the success of the branch. You’ll be making the lives of customers easier by sharing and setting up self-service
Job responsibilities
  • Engages clients making them feel welcomed and delivering an exceptional customer experience by acting with a customer-first attitude
  • Engages with clients that enter the branch by making a personal connection, asking open ended questions, and listening to make recommendations on their accounts, financial, and complex servicing needs
  • Educates clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs, whenever, wherever, and however they want.
  • Meets with branch assigned customers in person and over the phone to continue building lasting relationships, discover financial needs, tailor products, and offer new tools to help customers meet their consumer banking and investment goals.
  • Partners with licensed bankers, financial advisors, mortgage bankers, and business relationship Managers to connect customers to experts who can help them with specialized financial needs
  • Assists branches by performing branch operations when needed, which may include acting in dual control and assisting with maintenance of cash devices including cash vaults and ATMs while adhering to all bank policies and procedures.
Required qualifications, capabilities, and skills
  • 1+ year of experience in Retail banking sales, Financial services sales, Consultative relationship sales role in a related industry, with proven success in establishing new clients, deepening customer relationships and delivering results
  • High school degree, GED, or foreign equivalent
  • Operate within established risk parameters/tolerances and meets internal/external risk and compliance obligations, including completion of required training
  • Excellent communication skills in person and over the phone with proven ability to tailor features and benefits of products and services to customers with differing needs
  • Ability to work branch hours, including weekends and some evenings
Preferred qualifications, capabilities, and skills
  • College degree or military equivalent
  • Professional, thorough, and organized with strong follow-up skills
  • Exude confidence with clients when sharing product knowledge and solutions
  • Experience adhering to policies, procedures, and regulatory banking requirements
Dodd Frank/Truth in Lending Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:
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27.05.2025
JPM

JPMorgan Branch Operations Lead - Akron OH United States, Ohio, Akron

Limitless High-tech career opportunities - Expoint
Process Management: Lead the PTx process, ensuring all activities align with organizational standards and timelines. Coordination: Work collaboratively with cross-functional teams, including Application Owners, Infrastructure Owners, and Business Resiliency teams,...
Description:

Job Description:

As the PTx Process Lead in the International Consumer Bank (ICB), you will be integral to the success of our technical program delivery. Your extensive knowledge of applications, platforms, and products will enable you to act as a crucial intermediary between product owners, business, operations, and software developers. You will make informed decisions based on data and offer strategic insights to advance key business initiatives. As a technical expert, you will adeptly handle ambiguity, manage change efficiently, and communicate effectively with diverse stakeholders to ensure the highest standards of quality and professionalism in service delivery. The PTx Process Lead is tasked with overseeing and managing the PTx process within the organization, coordinating cross-functional teams, ensuring adherence to established protocols, and driving continuous improvement efforts to boost process efficiency and effectiveness. This role is pivotal in achieving project milestones and objectives, working collaboratively across management, technology, development, and support teams to ensure Cloud migrations and software releases adhere to documented procedures and meet audit requirements. Additionally, this role focuses on enhancing current processes, reducing friction through automation, and managing the backlog of work.

Job responsibilities:

  • Process Management: Lead the PTx process, ensuring all activities align with organizational standards and timelines.
  • Coordination: Work collaboratively with cross-functional teams, including Application Owners, Infrastructure Owners, and Business Resiliency teams, to ensure seamless process execution.
  • Compliance: Maintain adherence to regulatory requirements and internal policies throughout the PTx process.
  • Continuous Improvement: Identify opportunities for process optimization and implement best practices to enhance efficiency and effectiveness.
  • Reporting: Develop and maintain comprehensive reports on process performance, highlighting key metrics and areas for improvement.
  • Training and Development: Offer guidance and training to team members and stakeholders to ensure understanding and compliance with the PTx process.
  • Risk Management: Identify potential risks and develop mitigation strategies to ensure successful process execution.
  • Governance and Oversight: Lead the function to provide governance and oversight for application deployment to a Cloud platform, ensuring process steps are followed, correct evidence is provided, and solutions are deployed with security and controls met.
  • Backlog Prioritization: Collaborate with ICB, audit, and other key teams to prioritize the backlog of enhancements, automation opportunities, and other use cases.
  • Requirements Management: Lead the elicitation, documentation, and validation of business and data flow requirements, ensuring alignment with stakeholder expectations and technical feasibility.
  • Industry Knowledge: Develop and maintain comprehensive knowledge of industry trends, emerging technologies, and best practices to provide strategic guidance and innovative solutions for complex projects.
  • Mentorship: Mentor and guide team members in the application of technical writing and analytical reasoning skills, fostering a culture of continuous learning and improvement.

Required qualifications, capabilities, and skills:

  • Experience: Experience in solutions analysis, technical program delivery, or a related field.
  • Data Analysis Expertise: Demonstrated proficiency in data analysis and application.
  • Advanced Analytics Knowledge: In-depth knowledge of data analytics techniques, with experience in developing and interpreting models, diagrams, and data-driven insights.
  • Technical Fluency: Proven ability to leverage technical fluency in current and relevant platforms, software tools, and technologies to drive innovative solutions.
  • Leadership in Change: Strong track record of leading through change, navigating ambiguous situations, and managing dependencies in complex projects.

Skills and Behaviours:

  • Confident communicator with stakeholder influencing skills.
  • Strong written communication and presentation abilities.
  • Strong understanding of Agile principles and working (preferably using Jira).
  • Self-motivated with a continuous improvement mindset, challenging the status quo.
  • Strong analytical and problem-solving abilities.
  • Ability to collaborate effectively across teams and manage multiple stakeholders.
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08.04.2025
JPM

JPMorgan Community Home Lending Advisor - Chapel Hill Branch United States, Ohio, Akron

Limitless High-tech career opportunities - Expoint
Provide expert customer service by maintaining contact with existing mortgage customers, following up regularly throughout the process, exploring opportunities and future needs, verifying value and satisfaction, asking for referrals, and...
Description:

Job responsibilities

  • Provide expert customer service by maintaining contact with existing mortgage customers, following up regularly throughout the process, exploring opportunities and future needs, verifying value and satisfaction, asking for referrals, and solidifying the customer relationship with Chase.
  • Listening to and addressing customer concerns and reservations, explaining financial terms and requirements, coordinating with partners and stakeholders, troubleshooting and tackling obstacles, and tracking progress from application through closing.
  • Become knowledgeable about Chase products, their advantages, and characteristics, as well as local housing assistance programs and grants to assist customers in qualifying for down payment and closing cost assistance.
  • Produce high quality loans by gathering all the information required while ensuring compliance with current lending guidelines and Chase policies to manage risks and customer expectations.
  • Establish trust, loyalty, and satisfaction by partnering with customers to identify and recommend the best product solution for each customer through your understanding of customer’s needs and interests, working together to solve problems.
  • Identify the best product solution for each customer by asking the customer questions about needs and interests while following up on statuses to ensure deadlines are met and issues are escalated when needed.
  • Build long-term relationships by identifying and continually engaging with pipeline of customers “not yet ready” for homeownership through the education and counseling process until ready to apply.

Required qualifications, capabilities, and skills

  • Ability to read, write and speak Spanish fluently
  • A Bachelor's degree or equivalent work experience in sales and/or real estate required.
  • Five years of proven mortgage sales experience required including strong product, credit, and mortgage process knowledge and an understanding of Federal Housing Administration (FHA), Veterans Administration (VA), Federal National Mortgage Association (FNMA), and Federal Home Loan Mortgage Corporation (FHLMC) guidelines Unique Requirements, and low-down payment products. (Regional Management approval required for internal Home Lending Advisors who have been in their position for less than one year.).
  • Knowledge of real estate market in local area and the ability to build new external referral sources and networks (e.g., realtors, nonprofits, community groups, civic/professional organizations required).
  • Track record of customer satisfaction as demonstrated in customer satisfaction scores and customer comments.
  • Your superior written and verbal communication skills will be used preparing and presenting in your community outreach when providing homeowner education and demonstrating knowledge while working with community-based nonprofits, community groups, consumer advocacy groups, and civic/professional groups.
  • Intermediate PC skills in a Windows environment required.

This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.

In addition, this position requires National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.

Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at: .

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08.04.2025
JPM

JPMorgan Branch Operations Lead - Akron Brunswick OH United States, Ohio, Akron

Limitless High-tech career opportunities - Expoint
Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture. Engages clients as they enter...
Description:

A typical day consists of assisting customers and performing transactions. You will also look for opportunities to make customers lives easier by setting up self-service options and building relationships. Throughout the week, you will schedule time to review branch operations and share updated policy and procedures with branch employees. This results in the business is adhering to control expectations.

Job responsibilities
  • Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
  • Engages clients as they enter the branch by welcoming them and making customers feel appreciated, performing transactions, managing lobby traffic, checking clients into the waiting queue and scheduling/canceling client meetings
  • Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
  • Introduces customers to the branch team who will build relationships and assist with specialized financial needs
  • Makes customers’ lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week
  • Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
Required qualifications, capabilities, and skills
  • High school degree, GED, or foreign equivalent
  • Detail-oriented, organized, and have the ability to multi-task with a dedication to follow policies, procedures, and regulatory banking requirements
  • Availability to work Branch hours including weekends and some evenings
Preferred qualifications, capabilities, and skills
  • Demonstrated ability to make connections, engage, and educate customers and refer to colleagues as appropriate
  • Strong desire and ability to influence, educate, and connect team, partners, and customers to technology
  • Demonstrated leadership abilities and proficiency in operations and transaction accuracy while working well in a team environment
  • Some College level or military equivalent or 2+ years of branch banking experience
Training requirement
  • Successful completion of the Branch Operations Lead training program is a pre-requisite to be considered active in Branch Operations Lead role
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Limitless High-tech career opportunities - Expoint
Performing complex real estate based financial analysis, identifying and interpreting data for management's use in rendering sound credit decisions. Analysis is based on property operating statements, rent rolls, client's financial...
Description:

As a Lead Credit Officer - Vice President in the Key Relationship Group, you will be part of a team that performs independent technical and specialized analysis of Commercial Real Estate relationships, involving complex and larger size portfolios of $250MM+ of debt collateralized primarily by stabilized apartment complexes.

Job Responsibilities

  • Performing complex real estate based financial analysis, identifying and interpreting data for management's use in rendering sound credit decisions. Analysis is based on property operating statements, rent rolls, client's financial balance sheet, schedule of real estate owned and verification of deposit statements and understanding of current market conditions and the implication on overall portfolio.
  • Completing credit actions (annual family credit reviews) which summarizes the financial analysis completed on a client's portfolio, including recommendations for future business.
  • Analyze troubled loans, including quarterly reporting to management.
  • Actively contribute to special assignments, including the evaluation of income property loan portfolios, training less experienced credit officer/analyst or division employees, and updating credit policies.
  • Formulating new analytical processes and enhancing existing reports to improve the quality of information available to top management.
  • Establish and maintain effective relationships with internal and external clients.

Required qualifications, capabilities and skills

  • Bachelor's Degree or equivalent experience.
  • Minimum 7+ years of relevant experience in credit analysis, risk assessment, credit review and analysis loan review and/or loan workouts.
  • Understanding of Commercial Real Estate valuation concepts and methodologies.
  • Strong organizational and time-management skills – ability to multitask, prioritize, and work with others in an integrated way to achieve individual objectives and team results.
  • Excellent written and verbal communication skills.
  • Proficiency in Microsoft desktop tools including Word, Excel, Power Point and the ability to quickly acclimate to proprietary systems.

Preferred qualifications, capabilities and skills

  • Working experience with historical property cash flow analysis preferred.
Show more
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