Analytics Solution Manager - Program Management jobs at Jpmorgan in India, Hyderabad

As the Senior Manager of Software Engineering at JPMorgan Chase within the Connected Commerce Proprietary Wallets domain, you will play a pivotal leadership role by offering technical coaching and advisory support to multiple technical teams. You will also be responsible for anticipating the needs and potential dependencies of other functions within the firm.

Job responsibilities

• Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
• Be accountable for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Ensures successful collaboration across teams and stakeholders
• Identifies and mitigates issues to execute a book of work while escalating issues as necessary
• Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
• Creates a culture of diversity, opportunity, inclusion, and respect for team members and prioritizes diverse representation

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, 2 + years of experience leading technologists to manage and solve complex technical items within your domain of expertise.
• Hands-on experience in Java, Spring, AWS, event streaming, SQL and NoSQL DB.
• Experience leading teams of technologists
• Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
• Experience with hiring, developing, and recognizing talent
• In-depth knowledge of the services industry and their IT systems
• Practical cloud native experience
• Experience in Computer Science, Engineering, Mathematics, or a related field and expertise in technology disciplines

Preferred qualifications, capabilities, and skills

• Experience working at code level
• Banking, Digital Wallets Experience.
• AWS Certification

As Treasury Operations Associate, you will be responsible for managing activities within Treasury Operations including treasury settlements, cash and card settlements. You will also be required to support and build out treasury operation processes in collaboration with a diverse range of partner teams such as product, operations, process engineering, controls, risk & compliance.

Job responsibilities:

• Working with partner teams to set up TOPS processes for ICB. This will include working on builds, process maps and customer journeys that impact TOPs, testing and sign off to take the processes to a BAU mode.
• As an SME , you'll operate as an individual contributor focusing on leveraging your specialised knowledge to provide expert guidance without direct people management responsibilities
• Build end to end processes for TOPs across various areas.
• Stake holder management and partnership with ICB internal teams.
• Maintain a secure and efficient work environment by establishing, following and enforcing standards and procedures, complying with legal regulations, policies and controls.
• Ensure Risk and controls policies are adhered to.
• Partner with Operations teams and devise ways of improving the customer experience, including resolving problems.
• Work with Controls and Audit to ensure all processes are in place, robust and risk-free.
• Update job knowledge by participating in educational opportunities, reading professional publications, building and maintaining work relationships.

Required qualifications, skills and capabilities:

• A detailed understanding of reconciliation processes across cash and card transactions as well as relevant experience in leading and developing a team.
• Ability to partner with stakeholders across different teams and locations and managing conflict and difficult conversations.
• Being able to think on one’s feet and have effective decision-making skills that benefit the business and the team.
• Ability to work on MIS and metrics reporting – analysing and deciphering data and presenting the same to leadership in an effective manner.
• Ability to work within strict timelines and deliver with a sense of urgency, ownership and accountability.
• Effective problem solving skills, being able to bring solutions to the table and implement the same and be able to think strategically.
• Good communication skills, spoken as well as written and the ability to influence others in a positive manner.
• Effective delegation of work within the team, building SMEs.

Preferred qualifications, skills and capabilities:

• Knowledge of reporting and visualization tools such as Alteryx, Tableau.

As a Solutions Analyst III in Consumer and Community Banking, you will aid in bridging the gap between product owners, business, operations, and software developers by leveraging your technical fluency and strong analytical reasoning skills. Your responsibilities will include eliciting and documenting business and data flow requirements, translating them into well-structured and technically feasible solutions. Your adaptability and ability to lead through change will enable you to navigate complex situations and manage dependencies effectively. With a strong foundation in data analytics and technical solutions, you will contribute to the development of innovative architecture designs and data-driven insights that guide business decisions. Your excellent communication skills, both verbal and written, will ensure clear and concise information exchange with diverse stakeholder audiences, fostering collaboration and alignment across departments.

Job responsibilities

• Elicit and document comprehensive business and data flow requirements by engaging with product owners, business stakeholders, and technical teams to ensure alignment and feasibility
• Translate complex business requirements into well-structured technical solutions, leveraging data analytics and technical knowledge to optimize system performance and scalability
• Conduct in-depth data analysis and interpretation to identify trends, gaps, and opportunities, providing actionable insights that support decision-making and key business initiatives
• Collaborate with cross-functional teams to develop and maintain architecture designs, policies, standards, and governance processes that align technology with business strategy
• Continuously enhance technical knowledge and stay current with industry trends, ensuring the application of best practices and innovative solutions to address evolving business needs

Required qualifications, capabilities, and skills

• 3+ years of experience or equivalent expertise in solutions analysis, technical program delivery, or a related field
• Demonstrated proficiency in data analytics, including experience with data extraction, modeling, and interpretation to support strategic decision-making
• Advanced data visualization capabilities, with hands-on experience in implementing and managing BI dashboards
• Strong technical writing skills, with a proven track record of translating complex information into clear and concise documentation for diverse stakeholder audiences
• Advanced knowledge of data fluency, including experience in handling large, diverse data sets and generating insights to drive business objectives

As the Senior Manager of Software Engineering at JPMorgan Chase within the Consumer and Community Banking - Connected Commerce/Proprietary Wallets, you will take on a leadership role by offering technical coaching and advisory to multiple technical teams. Additionally, you will anticipate the needs and potential dependencies of other functions within the firm.

Job responsibilities

• Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
• Regularly provides technical guidance and direction to support the business and its technical teams, contractors, and vendors
• Takes accountability for decisions that influence teams’ resources, budget, tactical operations, and the execution and implementation of processes and procedures
• Ensures successful collaboration across teams and stakeholders
• Develops secure and high-quality production code, and reviews and debugs code written by others
• Actively contributes to the engineering community as an advocate of firm wide frameworks, tools, and practices of the Software Development Life Cycle
• Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team

Required qualifications, capabilities, and skills

• Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise
• Experience leading teams of technologists
• Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
• Experience with hiring, developing, and recognizing talent.
• Hands-on practical experience delivering system design, application development, testing, and operational stability
• Advanced knowledge of software applications and technical processes with considerable in-depth knowledge in one or more technical disciplines (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
• Ability to tackle design and functionality problems independently with little to no oversight
• Proficiency in Java/J2EE and REST APIs, Web Services and experience in building event-driven Micro Services and Kafka streaming.
• Experience in Spring Framework, Spring Boot and AWS Services in public cloud infrastructure
• Solid understanding of agile methodologies such as CI/CD, Applicant Resiliency, and Security
• Working proficiency in developmental toolsets like GIT/BitBucket, JIRA, Maven.

Preferred qualifications, capabilities, and skills

• Finance domain experience with United States Banking & Payments industry. Experience working at code level
  (preferred)
• Knowledge and working experience on Card Network Payment, Fraud, Settlement.
• People management experience of handling one or more scrum teams.
• Delivery management experience of Java Micro services application on AWS/Public cloud platform.
• Certifications in Java programming or related technologies (e.g., Oracle Certified Professional, Spring Certification) is a plus. Certifications in AWS (e.g., AWS Certified Solutions Architect – Associate) is a plus

Job responsibilities:

• Define and manage roadmap for the product line; establish vision and strategy for the product/platform
• Conceptualize and create platforms and products from 0-1, including driving build and scale
• Define features and communicate requirements to engineering in clearly written documentation
• Partner closely with Technology, Design, and Analytics teams to lead product development efforts
• Manage product backlog creation and grooming, support agile product delivery, launch and go to market for product, production support, issue & defect resolution and prioritization
• Manage prioritization, requirement intakes, quarterly and yearly planning with cross-domain stakeholders and peers
• Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress and performance
• Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

Required qualifications, capabilities and skills:

• 5+ years of experience in financial services and product management
• Experience in online payments including digital wallets and money movement
• Experience driving change within large, highly matrixed organizations and managing stakeholders across multiple functions, especially engineering, architecture, design and other product peers
• Passion for understanding customer needs and demonstrated ability to build scalable platforms
• Ability to think strategically while still being comfortable diving into the details required to ensure successful execution
• Outstanding verbal and written communication
• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies
• Proven track record of managing risk and controls
• Bachelors or Masters in Computer Science, Engineering, Business Administration or comparable field of study
• Candidates with Fintech background or payment platform experience shall be preferred