Your impact
The job duties of Tier III O&M Network Engineer are as follows:
- Tier III O&M of Juniper and Cisco routers include extensive troubleshooting at the layer 2 and layer 3 level and implementation of routing changes.
- Troubleshooting network issues related to connectivity, latency, asymmetric routing.
- Implementation of routing and troubleshooting issues related to the following protocols: OSPF, BGP, MPLS, VRF’s, VPN’s
- Support technical exchange meetings to help resolve other ISP and application owner issues.
- Support problem management to conduct root cause analysis of recurring issues.
- Provide day-to-day Operations and Maintenance (O&M) support for incident management events and outages.
- Collaborate with IT staff on projects and initiatives.
- Work with corresponding technical support teams as required to resolve network traffic concerns.
- Utilize monitoring tools and log collectors to provide in-dept analysis of traffic anomalies and issues.
- Candidate will be on call after hours on a rotational basis.
- Not required but experience with Palo Alto, Cisco Adaptive Security Appliance (ASA), and Forcepoint firewall equipment and applications is a plus.
