Specjalista Ds Testowania Oprogramowania Wsparcia jobs at Ey in Poland, Warsaw

Your key responsibilities

• Performs Configuration/Customization of the ServiceNow system, including creation workflows
• Builds service request fulfilment workflow from customer requirements including requests, request items and tasks using workflows, UI actions, client scripts, business rules, etc
• Uses scripting tools and Service Now functionality to automate rote tasks
• Performs integrations and process automation using Orchestration, Web Services, Soap calls, etc.
• Gathers specifications from the business departments and delivers a product/release that meets the needs presented. Interprets business and functional requirements and develops technical specifications documentation
• Load, manipulate and maintain data between Service-now and other systems as needed
• Work with business liaison to generate dashboards, home pages, performance analytics data collectors and reports as needed
• Must analyse and fully understand user stories and internal procedures in order to improve system capabilities, automate process workflows and address scheduling limitations throughout the development and delivery of the ServiceNow releases
• Performs system and integration testing with sample and live data

Skills and attributes for success

• Authentication protocols such as Active Directory / LDAP or SiteMinder federation /Azure
• Disciplined Agile Delivery software release build/deploy processes
• Integrating with internal and external applications and systems
• JavaScript, HTML, Angular JS and good web design practices
• Service Portal implementation experience
• Implementation experience on any of the following applications like ITSM, IRM, SecOps, ITOM, Service Portal.
• Implementation experience on Performance Analytics.

To qualify for the role, you must have

• College degree in related technology field (Computer, Engineering, Science, etc.) or comparable job experiences
• ServiceNow CSA Certification is must
• Approximately 2 to 3 years of experience in a development role. Able to exhibit a progression of increasingly complex job responsibilities during the period
• ServiceNow CIS certifications a plus

Ideally, you’ll also have

• Experience on SDLC or TFS or JIRA or equivalent tool to maintain stories.
• Knowledge about ServiceNow’s latest version’s features.

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team of 250+ professionals, in the only integrated global transaction business worldwide.
• Opportunities to work with EY ServiceNow practices globally with leading businesses across a range of industries

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities:

• Participation in projects in the field of risk management, regulatory compliance and optimization of business processes using data analysis methods.
• Creating comprehensive analyses to identify and interpret trends or patterns in complex data sets.
• Ability to understand and respond to client needs while keeping up-to-date with the latest AI and machine learning trends used for preventing financial crimes.
• EY.AI - in this role, your capabilities are augmented by artificial intelligence. With AI-powered solutions your analyses, insights and innovative ideas will reach a higher level. Starting with a series of training sessions, you will then use EYQ - your virtual assistant, along with other unique tools often available exclusively at EY. We continuously invest in innovation to provide you with a work environment where you can focus on the most interesting aspects of your job and create the best solutions for clients.

Skills and attributes for success:

• Ability to research client inquiries and understand emerging issues in financial crimes compliance, including regulations, industry practices, and new technologies.
• Willingness to travel as needed to meet client requirements.
• Strong analytical thinking, creativity and problem-solving skills.
• Ability to convey and present complex findings in an easy-to-understand manner.

To qualify for the role, you must have:

• University degree or final-year studies in econometrics, financial technology, computer science, data science or a related quantitative field.
• Practical competency in Python/Java/Scala and Spark, and ability to work with DataFrames.
• Good knowledge of SQL and relational databases.
• Proficiency in MS Excel.
• Strong verbal and written communication skills in English.
• Highly developed analytical and problem-solving skills; attention to data quality.
• High standard of integrity and confidentiality.

Ideally, you’ll also have

• Foundations of AI/ML (e.g., linear/logistic regression, decision trees, train/test split, cross-validation).
• Exposure to AML/Financial Crime topics: Transaction Monitoring, KYC/KYB, Sanctions Screening
• Experience with cloud analytics (preferably Azure/Databricks) and distributed processing (e.g., Spark).
• Familiarity with containerization (e.g., Docker) and common data/BI tools (Power BI/Looker/Tableau, Jupyter/VS Code).
• Experience with other languages or stacks (R/SAS/VBA) as a plus.
• Basic familiarity with Git.
• German language skills as a plus.

Your previous experience:

• University degree (preferred fields: mathematics, physics, computer science, economics/econometrics, quantitative methods, or related STEM disciplines).
• Academic projects completed within student associations/scientific circles (student clubs/research groups).

We also value:

• Knowledge of economics, finance, or accounting.
• Prior professional experience in banking, risk management, or data analytics.
• Experience in building or validating quantitative models.

:

You won’t just receive tasks—you’ll be expected to lead with expertise, advise with insight, and contribute with creativity. Your voice matters here. Whether it's proposing new technologies, improving development pipelines, or enhancing security practices, your contributions will directly shape the future of digital banking in Thailand.

:

• Develop terraform for infrastructure provisioning
• Configure and manage Kubernetes clusters to support containerized applications in production
• Configure logging, monitoring, security polices and network policies for Kubernetes
• Configure Istio Ingress and MTLS
• Troubleshoot Kubernetes related error, including application and tools
• Provide support to development teams in automating and optimizing their development processes
• Participate in Agile ceremonies, including sprint planning, daily stand-ups, and sprint reviews.

Essential Qualifications:

• Minimum of5years of experience as a Platform Engineer
• Proficiency in cloud provisioning with IAC, preferably terraform
• Experience working with container orchestration tools, preferably Kubernetes
• Experience working with tools for Kubernetes, such as logging, monitoring, network policy, security policy
• Experience in service mesh, preferably Istio
• Experience on applying best practise on Kubernetes
• Knowledge of application and cloud security scanning tools.
• Understanding of software development practices, including Agile methodologies
• Strong scripting skills, preferably in Shell, Python, or Groovy
• Experience with version control systems such as Git
• Strong problem-solving skills and the ability to work collaboratively in a team environment
• Excellent communication skills and the ability to explain technical concepts to non-technical stakeholders

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

• Translating business needs into technical specifications.
• Performing Data Analysis and Data Manipulation as per client requirements.
• Expert in Data Modelling to simplify business concepts.
• Create extensive ER Diagrams to help business in decision making.
• Developing reporting systems that provide accessible information for decision-making.
• Writing/Customizing code in Data Workbench, Decision workbench, Process Builder, UI Builder, Business Riles, Cortex modules of Aera
• Evaluating and improving Aera Skills
• Generating and delivering quality reports to customers and performing quality assurance checks on reports. Develop, Customize, Deploy, maintain data visualizations as per client business requirements.
• Should have thorough knowledge in creating dynamic visualizations with multiple concepts.
• Experience working with clients throughout various parts of implementation lifecycle
• Proactive with Solution oriented mindset, ready to learn new technologies for Client requirements.

Skills and attributes for success

• Strong experience on building Dynamic, Interactive dashboards, and ad hoc reporting.
• Experience with query tools and data visualization.
• Demonstrate management and an ability to drive projects or teams individually
• Excellent analytical thinking for translating data into informative visuals and reports

To qualify for the role, you must have

• Experience as Aera Skill Builder
• Expertise in the BI reporting with strong Data Warehouse concepts.
• Must have strong Data Modelling skills.
• Expert Level knowledge on Aera skill builder modules like Data Workbench, Decision workbench, Process Builder, UI Builder, Business Riles, Cortex
• Should have experience in creating dashboards, presentations like line, bar, histograms, scatter, water, Bullet, Heat maps, tree maps etc.
• Should have experience in creating calculated measures and columns in reports and configuring Aera skill.
• Should have hands-on experience in applying Security concepts such as Row Level Security (RLS), limit data access , etc
• Experience on Sharing, Publishing and setting up Row level security of reports.
• Should have designed and developed stored procedures, queries, ETL Process, views, Data models necessary to support BI Visualizations.
• Should be able to effectively handle reports performance and administration.
• Aera Skill Builder and Aera Architect Certified.
• Experience on different type of web concepts like Gateways, Schedule refresh, Q&A, Insights in Datasets.
• Should have Worked on providing permissions on Reports, Dashboards and Datasets using Content packs.

Ideally, you’ll also have

• Strong knowledge of Aera Skill Build concepts, design and coding
• Expertise in data handling to resolve any data issues as per client needs
• Experience in designing and developing database object such as
  • Tables, Views, Indexes, Materialized Views and Analytical functions
• Experience of creating complex SQL queries for retrieving, manipulating, checking and migrating complex datasets in oracle
• Experience in SQL tuning and optimization using explain plan and SQL trace files
• Candidate should be eager to learn advance technologies, new product updates etc., learn and train other team members
• Good verbal and written communication in English, Strong interpersonal, analytical and problem-solving abilities.
• Experience of interacting with customers in understanding business requirement documents and translating them into BI specifications and High- and Low-level design documents.

What we look for

• The incumbent should be able to drive Aera Skill Development related tasks. Additional knowledge of complex source system data structures preferably in SCM services (preferred) Industry and reporting related developments will be an advantage.
• An opportunity to be a part of market-leading, multi-disciplinary team of 10000 + professionals, in the only integrated global transaction business worldwide.
• Opportunities to work with EY GDS consulting practices globally with leading businesses across a range of industries

At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are. You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

(Junior to Manager level)

Your key responsibilities

• Gather information from clients by interview, conducting workshops, surveys or focus groups, etc.
• Identify gaps in client operations and recommend resolutions for further improvements
• Prepare and design deliverables content to reflect client needs and strive to develop deliverable quality through verification and validation of results
• Manage a small workstream of consultants through task delegations, guidance and coaching, and quality assurance
• Work closely with the client in collecting client's information and managing their expectation
• Able to work in different business and/or project’s scope, or provide operational supports to the team from time to time
• Able to travel (domestic/overseas) when required

To qualify for the role you must have

• Thai nationality only
• Bachelor’s or Master’s in Accounting, AIS, MIS, Business Administration or other business-related roles
• 0-2 years (for junior), 2-6 years (for Senior) and 6-8 years (for Manager) of experience in Consulting or client facing role. New graduated are welcome!
• Strong analytical thinking, with exceptional organizational skills

Ideally, you’ll also have

• Extensive experience in a similar role or working environment, preferably in professional services, project management, or client-facing role

What we offer

We offer a competitive remuneration package. Our comprehensive Total Rewards package includes support for flexible working and career development, covering holidays, health and well-being, insurance, savings and a wide range of discounts, offers and promotions.

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.