Mobility-data Reporting Consultant jobs at Ey in India, Kochi

Your key responsibilities

• Part of a team of 5-10 professionals undertaking Customer and strategy domain-related projects, finding solutions to create unique and authentic customer experiences
• Support the practice in winning in the market by leading/supporting end-to-end development of proposals for CX or consulting related opportunities and be part of the client orals
• Actively build consulting opportunities in the customer space across different sectors like Government & Public sector, Banking, Insurance, power & utilities.
• Design CX Strategy, Target operating model design and Business process reengineering
• Undertake CX transformation projects wherein you will benchmark and develop the To-be journey maps, personas, communication plan, CX initiatives and roadmap, Experience prototyping, Journey automation etc.
• Develop the VoC program and support the clients in the roll out of the plan
• Carry out CX assessment and quantify the CX score and identify a list of initiatives to improve the CX score at an organisational level
• Design and revamp existing enterprise departments/policies/ procedures related to customers/users for improved efficiency, service quality and customer satisfaction improvement
• Define the Marketing/Sales organization structure, Service blue printing, Customer segments and sales channels, alignment of business and sales strategy
• Customer Marketing capabilities such as Channel management, products and service management, customer insights
• Establish customer experience tracking and measuring metrics such as CSAT, NPS and CES
• Identify areas of business where digital tools can be used to improve customer experience, such as chatbots, mobile apps, virtual reality etc.
• Able to work under pressure to meet deadlines; must be able to analyse and prioritize assignments
• Should have worked as a consultant in transformation and optimization assignments in Industries like GPS, RHC, Sports and Media, Energy, Oil & Gas, Telecom, Telecommunications and Media will be valuable for the role.

Skills and attributes for success

• Good Research skills, report writing skills and exposure to analytics and various research tools will be a necessary expectation of this role.
• Exposure or experience in Digital solutions in Customer/CRM/User-centric programs/ functions will be an added advantage.
• Have a good fundamental understanding of Customer domain and functioning.
• Support business development activities through both leading/participating in pursuits and developing strong relationships with existing clients
• Participate actively in supporting the Senior Manager in building an industry-focused practice; Specialization in a specific sector will be an added advantage
• Contribute in the development of intellectual capital in your industry of expertise
• Be a part of project teams to provide solutions to unstructured problems

To qualify for the role, you must have

• BE/B-Tech/MBA
• 2-4 years of consulting work experience in Customer Domain projects
• Strong PowerPoint and presentation skills.

Ideally, you’ll also have

• Project management skills
• Report writing, Customer handling, Strong interpersonal communication skills and experience in usage of analytical tools/ representations
• Right attitude to understand and align organizational goals and priorities and assist in the implementation of strategic initiatives
• Develops deep expertise in specialized research tools, databases and sources; may focus on specific digital and disruptive technologies (e.g., Blockchain, IoT, Artificial Intelligence etc.)
• Willing to work on Sunday to Thursday working week and support MENA timings (11 AM – 8.30 PM), as preferred (supporting Middle East Clients)

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team of business consultant professionals, in the integrated global business worldwide.
• Opportunities to work with EY Business Consulting practices regionally/globally with leading businesses across a range of industries

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

• Employ tools and techniques used to understand and analyze how to collect, update, store and exchange data
• Define and employ data modelling and design standards, tools, best practices, and related development methodologies
• Design, review, and maintain data models
• Perform data analysis activities to capture data requirements and represent them in data models visualization
• Manage the life cycle of the data model from requirements to design to implementation to maintenance
• Work closely with data engineers to create optimal physical data models of datasets
• Identify areas where data can be used to improve business activities

Skills and attributes for success

• Experience: 3 to 8 years
• Data modelling (relevant knowledge): Minimum 3 years
• Experience in data modeling tools including but not limited to Erwin Data Modeler, ER Studio, Toad, etc.
• Strong knowledge in SQL
• Basic ETL skills to ensure implementation meets the documented specifications for ETL processes including data translation/mapping and transformation
• Good data warehouse knowledge
• Optional visualization skills
• Knowledge in data quality (DQ) and data profiling techniques and tools

To qualify for the role, you must have

• Be a computer science graduate or equivalent with 3 to 8 years of industry experience
• Have working experience in an Agile-based delivery methodology (preferable)
• Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution
• Strong analytical skills and enjoy solving complex technical problems
• Proficiency in software development best practices
• Excellent debugging and optimization skills
• Experience in enterprise-grade solution implementations and converting business problems/challenges to technical solutions considering security, performance, scalability, etc.
• Excellent communicator (written and verbal, formal and informal)
• Participate in all aspects of the solution delivery life cycle including analysis, design, development, testing, production deployment, and support
• Client management skills

Responsibilities:

• Lead integration of Microsoft Copilot and Azure OpenAI solutions into Microsoft pursuits across all SR’s.
• Drive AI-powered solution architecture and positioning for Business Acceleration, RFPs, ISD/PDOC deals, and transformation proposals and engagements through estimation templates, unit pricing, accelerators.
• Represent AI capabilities in alliance-led presentations, client demos, and innovation discussions.
• Partner with COEs to develop accelerators, reference architectures, and POCs around Microsoft Copilot.
• Stay on top of all latest Microsoft AI updates, publish updates, and be the Microsoft AI spokesperson within EY.
• Collaborate closely with Cloud, Cyber, Data, Modern Work (MW), and Power Platform SPOCs for integrated AI-driven solutions to achieve overall objectives.

Experience Level:

Minimum 14 years of relevant industry experience.

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

Your key responsibilities

• Design, develop, and implement ETL workflows using Informatica PowerCenter and Talend.
• Collaborate with business analysts and data architects to understand requirements and deliver scalable solutions.
• Perform data extraction, transformation, and loading from multiple sources into target systems.
• Optimize ETL jobs for performance and reliability.
• Ensure data quality, integrity, and compliance with organizational standards.
• Troubleshoot and resolve ETL issues in production and non-production environments.
• Document ETL processes, mappings, and workflows for maintainability.
• Ensure continual knowledge management and contribute to internal learning and development teams
• Building a quality culture.

Skills and attributes for success

• 1 – 3 years of hands-on experience in ETL development with Informatica PowerCenter and Talend.
• Strong knowledge of SQL and relational databases (Oracle, SQL Server, etc.).
• Solid understanding of data warehousing concepts, data modeling, and performance tuning.
• Experience in handling large datasets and complex transformations.
• Familiarity with job scheduling tools and version control systems.
• Excellent problem-solving and communication skills.

To qualify for the role, you must have

• BE/BTech/MCA/MBA
• In-depth understanding of data management and data migration concepts.
• Experience of working in minimum one Insurance domain projects with strong experience of data analysis, profiling.
• Very good understanding of the concepts and technology around data extraction, data migration, data transformation, data load, data profiling, data quality management and metadata management.
• More than one year of experience on ETL and Data migration/warehouse projects
• Good communication skills, proven ability and commitment to working collaboratively towards common goal.
• Possess effective planning and problem-solving skills.
• Multi-tasking attitude, equally comfortable operating from within both the technology & business environments.
• Focused on a quality outcome, excellent inter-personal skills and highly motivated.
• Business Rule Analysis and Design experience.
• knowledge on Data Modelling and UNIX/Shell scripting experience

Ideally, you’ll also have

• Worked on at least one end to end migration project.
• Understanding of Business Intelligence, Data Warehousing and Master Data Management.

What we look for

• A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment
• An opportunity to be a part of market-leading, multi-disciplinary team of 1400 + professionals, in the only integrated global transaction business worldwide.
• Opportunities to work with EY Advisory practices globally with leading businesses across a range of industries

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

S2SE Analytics & Reporting Lead

Key responsibilities

• Creating reports and visualizations: Responsible for creating reports, visualizations, and other data-driven presentations that effectively communicate insights to stakeholders.
• Providing insights and recommendations: Use data analysis to provide insights and recommendations to support business decisions, identifying trends, opportunities, and risks
• Communication: Effectively communicate complex data insights to various stakeholders, including senior leadership, through reports and visualizations. Individual must have the ability to translate insight to S2SE business language and effectively communicate with stakeholders
• Demonstrates a growth mindset in data and AI driven new technologies
• Data Collection and Analysis: This involves identifying and extracting relevant data from various sources and using statistical analysis techniques to identify patterns and trends.
• Driving innovation: Identify new opportunities to use data to drive business value, explore new technologies, develop new products or services, and identify new data sources to create innovative solutions
• Collaboration: Work closely with other SCS teams, Finance and other EY Functions to understand their needs, identify optimisation opportunities and provide data-driven solutions. Remains aligned to S2SE and wider SCS strategic and operational objectives
• Develop strong relationship with key business users and SCS team members
• Staying up to date with industry trends: Responsible for staying up to date with the latest tools, techniques, and trends in data analysis and using this knowledge to continuously improve the team's processes and capabilities.
• Developing Data Solutions: Oversee the development of data solutions that meet business objectives, working with data scientists, analysts, and developers to build predictive models, dashboards, and other data-driven solutions
• Maintaining data integrity: Responsible for ensuring the accuracy and completeness of data sets and for identifying and resolving data quality issues.
• Champion and role model the EY & SCS team Values while proactively working to develop a positive culture in the team and the wider business by maintaining consistency with EY Values and Behaviours

To qualify for the role, you must have

• Proven experience in S2P reporting and/or S2P Operations roles
• Intermediate skillset and experience working in SQL, PBI and other data analytical tools
• Bachelor's/Master’s degree. Any procurement and supply chain related certificates are a plus
• Minimum of 10 years' experience in Business, Procurement, Finance, Accounting related field
• Excellent Microsoft Office skills (Word, Excel, PowerPoint, SharePoint)
• Knowledge of SAP SRM, ECC, VIM is preferred
• Excellent interpersonal, communication and presentation skills
• Ability to monitor and manage project milestone deadlines
• Experience working with accounting, business management and/or technology and data analytics concepts
• Ability manages teams to meet tight deadlines and follow up on open issues
• Excellent English language skills ' both written and verbal
• Growth and continuous learning mindset
• Agile and adept at managing multiple concurrent activities. Energetic and driven to achieve results
• Able to handle conflict situations and resolve issues satisfactorily
• Ability to organize own work and work independently
• Excellent organization, analytical and problem-solving skills
• Positive, can-do attitude and good business acumen
• Able to understand complex organizational processes with a proactive mindset

What we offer

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Your key responsibilities

• Have proven experience in driving Analytics GTM/Pre-Sales by collaborating with senior stakeholder/s in the client and partner organization in BCM, WAM, Insurance. Activities will include pipeline building, RFP responses, creating new solutions and offerings, conducting workshops as well as managing in flight projects focused on cloud and big data.
• Need to work with client in converting business problems/challenges to technical solutions considering security, performance, scalability etc. [ 16- 20 years]
• Need to understand current & Future state enterprise architecture.
• Need to contribute in various technical streams during implementation of the project.
• Provide product and design level technical best practices
• Interact with senior client technology leaders, understand their business goals, create, architect, propose, develop and deliver technology solutions
• Define and develop client specific best practices around data management within a Hadoop environment or cloud environment
• Recommend design alternatives for data ingestion, processing and provisioning layers
• Design and develop data ingestion programs to process large data sets in Batch mode using HIVE, Pig and Sqoop, Spark
• Develop data ingestion programs to ingest real-time data from LIVE sources using Apache Kafka, Spark Streaming and related technologies

Skills and attributes for success

• Architect in designing highly scalable solutions Azure, AWS and GCP.
• Strong understanding & familiarity with all Azure/AWS/GCP /Bigdata Ecosystem components
• Strong understanding of underlying Azure/AWS/GCP Architectural concepts and distributed computing paradigms
• Hands-on programming experience in Apache Spark using Python/Scala and Spark Streaming
• Hands on experience with major components like cloud ETLs,Spark, Databricks
• Experience working with NoSQL in at least one of the data stores - HBase, Cassandra, MongoDB
• Knowledge of Spark and Kafka integration with multiple Spark jobs to consume messages from multiple Kafka partitions
• Solid understanding of ETL methodologies in a multi-tiered stack, integrating with Big Data systems like Cloudera and Databricks.
• Strong understanding of underlying Hadoop Architectural concepts and distributed computing paradigms
• Experience working with NoSQL in at least one of the data stores - HBase, Cassandra, MongoDB
• Good knowledge in apache Kafka & Apache Flume
• Experience in Enterprise grade solution implementations.
• Experience in performance bench marking enterprise applications
• Experience in Data security [on the move, at rest]
• Strong UNIX operating system concepts and shell scripting knowledge

To qualify for the role, you must have

• Flexible and proactive/self-motivated working style with strong personal ownership of problem resolution.
• Excellent communicator (written and verbal formal and informal).
• Ability to multi-task under pressure and work independently with minimal supervision.
• Strong verbal and written communication skills.
• Must be a team player and enjoy working in a cooperative and collaborative team environment.
• Adaptable to new technologies and standards.

• Participate in all aspects of Big Data solution delivery life cycle including analysis, design, development, testing, production deployment, and support
• Responsible for the evaluation of technical risks and map out mitigation strategies
• Experience in Data security [on the move, at rest]
• Experience in performance bench marking enterprise applications
• Working knowledge in any of the cloud platform, AWS or Azure or GCP
• Excellent business communication, Consulting, Quality process skills
• Excellent Consulting Skills
• Excellence in leading Solution Architecture, Design, Build and Execute for leading clients in Banking, Wealth Asset Management, or Insurance domain.
• Minimum 7 years hand-on experience in one or more of the above areas.
• Minimum 10 years industry experience

Ideally, you’ll also have

• Strong project management skills
• Client management skills
• Solutioning skills
• Possess the innate quality to become the go to person for any marketing presales and solution accelerator within the practise.

What we look for

• People with technical experience and enthusiasm to learn new things in this fast-moving environment

You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you