Technical Support Engineer jobs at Dell in India

You will:

• Design, develop, and maintain Linux kernel-level device drivers for storage subsystems

• Debug and resolve complex kernel and driver-level issues in production environments

• Mentor team members in design collaboration, code reviews, development tools and processes

• Take part in the full software development life cycle including development, test, continuous delivery and support

• Be an active member of an agile team, collaboratively realizing features through development, test and delivery

Essential Requirements

• Experience in all phases of software development: feasibility, design, implementation, integration, test and delivery

• Expertise in Linux kernel, SCSI, SCST, Fiber Channel, Virtual Tape Libraries, I/O device drivers

• Expertise in persistent memory, hardware assisted compression technologies

• Experience in one or more of the following languages: C, Python, Go along with knowledge of version control, bug tracking systems (Git, JIRA)

Desirable Requirements

• Experience in Storage domain (SAN/NAS/Virtualization)

• Experience in developing software for software-defined infrastructure, including hybrid cloud/on-prem and multi-cloud environments

• 8-12 years of related experience

What you’ll achieve

As a

You will:

• Influence the technical direction and strategy of the Data Lakehouse team.
• Be part of the Data Lakehouse engineering team, responsible for designing and developing scalable, efficient and reliable data platform.
• Prepare, review and evaluate software/storage specifications for products and systems
• You will work closely with cross-functional teams, including engineering and product management, to drive the development of Dell's Data Lakehouse platform.

• 8-12 years of experience in software development, with a focus on distributed systems, storage/cloud or data management.
• Strong technical expertise in Python, Go Lang with experience in Kubernetes stack.
• Experience with containerization using Docker and Kubernetes is required, with a strong understanding of how to design, build, and deploy containerized applications in a Kubernetes environment.
• Experience in Operating Systems including Linux, Unix and open source platforms.
• Experience with cloud-based data platforms, such as AWS, Azure, or GCP, and experience with containerization using Docker and Kubernetes.

Desirable Requirements

• Own and manage the product backlog, define user stories and acceptance criteria for data platform
• Experience in technical leadership, mentoring junior engineers, leading and driving technical decisions.

:

You will:

• Lead the design and optimization of logging and monitoring solutions to enhance threat detection and cybersecurity visibility.

• Utilize technologies like Splunk, Elastic, Cribl, and NDR platforms to build a scalable observability ecosystem.

• Deliver actionable insights that accelerate incident response and improve organizational resilience.

• Influence strategic cybersecurity direction and drive innovation across Dell’s global infrastructure.

• Make a measurable impact by aligning technical solutions with business objectives.

• 15+ years of experience in cybersecurity engineering with a focus on logging, monitoring, and infrastructure.

• Strong hands-on experience with Elastic Stack (Elasticsearch, Logstash, Kibana), Cribl, and Splunk Enterprise/Splunk Cloud.

• Proficiency in Kubernetes, Docker, and CI/CD pipeline integration, supporting scalable and automated deployments.

• Scripting skills in Python, Bash, or PowerShell for automation and tool integration.

Desirable Requirements

• Expert knowledge in logging technologies, SPLUNK, Elastic Search, Microsoft Sentinel, Palo Alto Strata

• Expert knowledge in pipeline technologies, CRIBL, Vector

• Bachelor’s or Master’s degree in Cybersecurity, Computer Science, or related field, or equivalent experience.

Our

As part of this role, you will get an opportunity to work on various layers of the storage stack, including all aspects of operating systems and file systems, distributed systems, high performance protocol stacks, and next-generation virtualization technology.

What you’ll achieve

As a Software Senior Engineer, you will help shape the vision and deliver on the next generation of automation and tools for the NAS suite of products.

You will

• Maintain automated processes, virtual and hardware infrastructure; monitor systems and troubleshoot failures for large scale distributed storage environments
• Contribute to the design and implementation of tools, processes, and infrastructure to support Continuous Integration pipeline
• Implement company standards and practices to ensure quality and security by code by reviewing, providing feedback, and improving solutions.
• Learn and share knowledge on hands-on sessions and by maintaining documentation
• Represent the organization on project teams and perform technical project leadership roles as needed. The sphere of influence is to extend outside of work group or department.

• 5-8 years of Software Engineering experience in Pythonand experience in networking and vCenter preferably for large scale distributed environments

• Extensive database knowledge and experience in CI/CD tools
• Experience in applying SRE practices to automation frameworks, infrastructure management, monitoring, and troubleshooting, using tools such as Salt, Zabbix
• Knowledge of Linux, Docker, shell scripting. Experience with infrastructure security would be a plus
• Hands-on experience with PostgreSQL/MySQL administration and queries, as well as LDAP directory service would be a plus

Desirable Requirements

• Degree in Computer Science or related field

PowerScale, a Gartner Magic Quadrant leader in Unstructured Data Storage and Management is evolving by re-architecting its stack to cater to the unique demands of the consumer market in the GenAI era. The evolution is driven by efforts to modernize the stack through the development of advanced technologies in data storage systems, cluster management, distributed systems and container management. The modernization initiative will empower PowerScale to provide a composable, disaggregated, software-defined architecture with the capacity to store exabytes of data and deliver unparalleled performance.

You will:

• Contribute to the design and architecture of high-quality, complex systems and software/storage environments

• Prepare, review and evaluate software/storage specifications for products and systems

• Contribute to the development and implementation of test strategies for complex software products and systems/for storage products and systems

Essential Requirements

• 8 -13 years’ experience in C/C++ Programming, Data Structures and parallel programming

• Experience developing software for Unix/Linux/BSD operating systems at a User space level

• Experience developing within large scale distributed systems with working experience instorage networking protocolsand architectures

• Experience working in Agile Scrum model development cycle

• Excellent interpersonal skills and ability to work collaboratively in a team environment and to effectively communicate complex technical concepts.

Desirable Requirement

• Bachelor’s or master’s degree in computer science or related field. Strong problem-solving and analytical skills.

PowerScale, a Gartner Magic Quadrant leader in Unstructured Data Storage and Management is evolving by re-architecting its stack to cater to the unique demands of the consumer market in the GenAI era. The evolution is driven by efforts to modernize the stack through the development of advanced technologies in data storage systems, cluster management, distributed systems and container management. The modernization initiative will empower PowerScale to provide a composable, disaggregated, software-defined architecture with the capacity to store exabytes of data and deliver unparalleled performance.

You will:

• Contribute to the design and architecture of high-quality, complex systems and software/storage environments

• Prepare, review and evaluate software/storage specifications for products and systems

• Contribute to the development and implementation of test strategies for complex software products and systems/for storage products and systems

Essential Requirements

• 8 - 13 years’ experience in C/C++ Programming, Data Structures and parallel programming

• Experience developing software for Unix/Linux/BSD operating systems at a User space level

• Experience developing within large scale distributed systems with working experience instorage networking protocolsand architectures

• Experience working in Agile Scrum model development cycle

• Excellent interpersonal skills and ability to work collaboratively in a team environment and to effectively communicate complex technical concepts.

Desirable Requirement

• Bachelor’s or master’s degree in computer science or related field. Strong problem-solving and analytical skills.

You will:

• Work on the UEFI Firmware Development , Triage, and solution development for DELL Core BIOS. Adopt or develop CI/CD processes and tools to make our development & delivery simpler and more robust.
• Participate in design collaboration, code reviews, development tools and processes.
• Take part in the full software development life cycle including development, test, continuous delivery, and field issues.
• Build and review design, functional, technical and/or user documentation, as needed
• Be an active member of an agile team, collaboratively realizing features through design development, test and delivery

Essential Requirements

• 5 - 8 years of UEFI/ embedded/ firmware development
• Strong problem-solving and analytical skills
• Strong desire to work as a team and design & develop with a customer focus.

•Bachelor’s degree