Project Senior Analyst Avp jobs at Citi Group in United States, San Antonio

Job description

Responsibilities:

• Dimension all Financial Crimes identified issues and work with Business Risk, Compliance, Operations and Technology teams to actively identify new and address AML/KYC and Sanctions policy gaps
• Support the impact assessment and implementation assessment for new and revised AML/KYC and Sanctions policies for Cards
• Manage execution of AML/BSA policy related Corrective Action Plans (CAP) which Includes managing CAP milestones and execution timelines
• Facilitate Root Cause Analysis (RCA) and GAP analysis exercises with multiple stakeholder groups to get resolution on remediation actions as well as operation incidents
• Collaborate with multiple compliance groups, business teams, technology, and infrastructure teams to identify the root cause and create action-plans for resolution Partner with the project group to get the project requests prioritized and delivered
• Manage action items for the issues management workstream by timely follow-up and coordination between multiple stakeholder groups to bring each project to closure
• Perform detailed analysis for complex recommendations to ensure appropriate risk/reward balance, including policy changes
• Champion efforts and act as Subject Matter Expert (SME) for Financial Crimes Policy Adherence Execution regarding policy and regulatory requirements, leading the business in developing sustainable solutions to meet policy requirements and risk mitigation.
• Communicate with impacted stakeholder groups and with compliance and facilitate meetings when new policies/standards are being developed for impact assessment.
• policy gaps.
• Independently manage deliverables and action item responses to all global and regional subcommittees for the KYC Policy team
• Contribute to USPB Cards Financial Crimes Strategy and Roadmap
• Contribute to design and execution of Horizontal Controls Assessment across the USPB Cards business and operations teams

Qualifications:

• 6-10 years of direct, relevant experience in financial service operations, risk and controls, compliance, audit, or regulatory management.

• Deep functional knowledge of the Credit Cards and/or Retail Banking industries and applicable AML KYC rules, regulations, policies, and processes with preferred knowledge of and experience with Citi Anti-Money Laundering (AML) and Sanctions programs.
• Project management and governance experience with the proven ability to develop project plans and drive a diverse group of stakeholders to identify and achieve milestones within deadlines
• Demonstrated ability to identify, classify, prioritize and remediate risks
• Superior organizational skills, with proven ability to successfully manage multiple and concurrent priorities while working independently or with little supervision.
• Self-motivated with a passion for establishing and maintaining a culture of control within the business.
• Demonstrated relationship management skills with ability to deepen relationships and build partnerships across the business and key functional support areas with a strong ability to influence a group of diverse stakeholders and drive accountability and ownership with key business partners and process owners.
• Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business. This candidate should have strong conflict resolution skills and work in a sometimes-stressful environment with quick turnaround timelines
• Pragmatic problem-solver, forward thinker with independence of thought and strong critical thinking skills
• Background in enterprise data management, especially as it applies to Financial Crimes, is a plus
• Expert in using PowerPoint and Excel, a plus
• Excellent verbal and written skills and experience presenting to senior audiences

Education:

• Bachelor’s/University degree or equivalent experience, potentially Master’s degree

Anticipated Posting Close Date:

Anticipated Posting Close Date:

Responsibilities:

• Administer branch sales, service, control and management of human resources
• Manage staff to ensure all employees are clear on work priorities and activities, and maintain high levels of customer service
• Execute planning and budgeting activities to ensure branch annual goals are met
• Conduct daily huddles and communicate company goals, business strategies, new initiatives, and expectations to all staff
• Monitor performance to ensure branch metrics are met and appropriate action plans are in place to enhance customer satisfaction
• Oversee branch controls and compliance, to effectively manage risk and ensure positive internal audit ratings
• Identify training needs, identify career progression opportunities and partner with staff to create professional development plans as well as perform supervisory duties including performance evaluations, compensation, hiring, disciplinary actions and terminations
• Lead the recruitment/selection of staff across sales and operations roles within the branch and onboarding
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 5-8 years of relevant experience required
• Previous experience in banking or financial industry preferred
• Proven experience managing teams
• Consistently demonstrates clear and concise written and verbal communication skills
• Consistently demonstrates analytic skills

Education:

• Bachelor's Degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

Responsibilities:

• Define and monitor key success metrics to measure overall Financial Crimes (FC) program health.
• Develop and maintain dashboards and scorecards to report out on FC program health.
• Identify data needs to improve monitoring and reporting and champion efforts to access new “gold” data sources for key program metrics.
• Partner closely with key data/reporting teams across Businesses and Functions to ensure quality of execution and accuracy of all reporting being produced.
• Support design and ongoing evolution of Financial Crimes governance and insight routines program to modernize forums/routines to maximize value and insights.
• Identify key trends and areas of opportunity to drive control effectiveness and FC program improvements.
• Develop robust materials for various Financial Crimes forums/routines suitable for a variety of stakeholder audiences and forums in/outside of Financial Crimes (i.e. 2LOD AML Forum, OGS, MCA, MPR, BRCC, etc.).
• Ensure all necessary reporting process controls have been identified, designed, and are being executed on time and accurately.
• Support development of key control reporting and automation of reporting.
• Assist in decision-making processes by providing timely and accurate data reports.
• Develop strong relationships with key stakeholders across Financial Crimes 1LOD, ACRM/ICRM, business control teams, etc.

Qualifications:

• 6-10 years of reporting and governance experience – preferably from a Financial Crimes environment.
• Proficient in reporting and materials creation.
• Ability to develop plans, manage individual deadlines and goals.
• Knowledge of program metrics, including gathering, creation, reporting, trend analysis.
• Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
• Manage client expectations across various stakeholder groups.
• Proficient in MS Office applications and Adobe Acrobat Professional.
• Advanced working knowledge of Excel, including pivot table, slicers, etc.
• Experience with reporting tools such as Tableau.
• Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.

Education:

• Bachelor’s/University degree or equivalent work experience.

Anticipated Posting Close Date:

Individuals in MCA are responsible for designing and implementing a comprehensive and robust Managers Control Self-Assessment (MCA), also known as Risk & Control Self-Assessment (RCSA), and the execution of control activities thus improving identification and remediation of significant control issues and operational risk events in a timely manner.

Responsibilities:

• Help execute control activities in support of Managers Control Self-Assessment (MCA) program, also known as Risk & Control Self-Assessment (RCSA).
• Assist in the MCA program, including the annual/semiannual/quarterly/monthly attestation, quality oversight, and related reporting.
• Help identify, analyze, and assess potential risks, ensuring timely identification and remediation of significant control issues and operational events.
• Execute MCA in accordance with the ORM Policy & Framework, as well as applicable Policies, Standards, and Procedures.
• Assist to develop and maintain ORM tools and methodologies to support accurate and consistent assessments of the risk and control environment
• Monitor key performance indicators (KPIs)
• Help provide recommendations to enhances or improve the MCA.
• Support the MCA tracking and reporting inventory
• Continue to help drive MCA best practices, transformation, and execution consistency across business/functions.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications:

• Minimum of 5-8 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in the development and execution for controls. • Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi’s Policies, Standards, and Procedures.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Strong problem-solving and decision-making skills.
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education:

Bachelor's/University degree or equivalent experience

Anticipated Posting Close Date:

The Role:

As part of the IAM Management Team, this role will representin multiple forums, ISA management reviews, regulatory and audit discussions, etc. The overall objective of this role is to ensure the execution of Information Security directives are in alignment with Citi's Information Security policy and regulatory requirements that may vary by country (NAM, LATAM, EMEA, APAC).

Responsibilities

• Oversee large, complex teams in global locations within IAM ISA Service Delivery Operations
• Manage provisioning functions from application to infrastructure (e.g., Active Directory, Encryption, etc.)
• Accountable for resources, budget analysis, and formation of short to medium term planning
• Manage and validate deliverables of Risk & Control Audit Requests ensuring closure per agreed timelines and goals
• Evaluate existing levels of automation and develop additional efforts to reduce manual processes and further increase automation
• Provide people management oversight including in-country operations including recruitment, development and retention of talent and resources
• Foster a metrics driven, performance management culture across the teams
• Work closely with other functional support groups to addressIAM ISA's ongoing performance initiatives of the and develop appropriate actions to improve performance against goals
• Partner with the Risk & Control Team, ensure teams adhere to Risk and Control processes for functions under their responsibility and support/prioritize the audit process.
• Promote partnerships with other Citi businesses and market/highlight ISA major accomplishments
• Prepare cost benefit analysis of teams under their responsibility for senior management review and readily identify cost savings or investment required
• Support IAM ISA Senior Group Manager in meetings and any ad hoc requirements from CISO and Risk and Control Organizations.
• Assist Security Incident Response Teams as necessary
• Ensure Control Preparedness and control effectiveness, as part of the Audit preparedness exercise,
• Provide leadership to the teams and make the connections between the organization’s goals and the teams’ daily functions
• Support cross-business / functional initiatives promoting Business Enablement while also adhering to IAM Standards

Qualifications

• 10+ years' IAM Operations experience in large enterprise environments leading operational teams and initiatives (e.g., process re-engineering, process standardization, transformation, etc.)
• 5+ years' direct managerial experience
• Knowledge of Risk & Control and Audit requirements in a global operational environment
• Strong proficiency working in and/or around shared services environments with hands-on, applicable knowledge of Information Security Administration dynamics as it relates to Technology and Business Enablement
• Outstanding analytical skills with hands-on experience using metrics to drive stakeholder engagements and business decisions
• Expert ability to appropriately prioritize business objectives managing multiple functions and projects simultaneously
• Strong aptitude for process design and delivery with a firm focus on customer centricity
• Results-oriented with the ability to develop and execute well developed business operations plans
• Experience managing global, multicultural, and multi-disciplinary teams in a highly matrixed environment
• Highly skilled in leadership and talent management focused on development and growth especially in a digital environment
• Must be comfortable managing and driving changes utilizing influencing skills when necessary
• Strong interpersonal skills engaging with both technical and non-technical stakeholders
• Expert proficiency in senior stakeholder engagement and, at times, negotiation as needed (external communication/negotiation may also be necessary)
• Excellent presentation skills both written and verbal
• High degree of self-motivation with a commitment to continuous improvement
• Ability to champion change

Education

• Bachelor's degree in Technology, Computer Science, Cyber Security, related discipline OR equivalent IAM/Information Security experience required
• Relevant InfoSec and/or IAM industry certifications are a plus

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Anticipated Posting Close Date:

The Associate Banker SAFE Act is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Partner with Banker in the creation of sales and marketing strategies designed to generate revenue growth and to acquire new target clients
• Partner with Banker on prospecting efforts prospecting - conduct new client/prospect research, generate leads and develop prospects, network to identify referrals to new clients/prospects, and coordinate client events
• Client/prospect meetings - Organize the pre-call planning, organizing post-meeting notes, and maintain all client call records including call reports
• Introduce Citi’s value proposition to incoming employees at target firms
• Cultivate relationships with firm employees. Source leads and referrals to generate new individual and institutional business
• Leverage relationships to understand client needs and deepen Citi’s relationships with existing client
• Construct and execute marketing campaigns around our unique and tailored product offerings
• Work closely with Investments, Credit, Cash Management, and Financial Planning teams to source opportunities, prepare client pitches, and deliver Citi’s full suite of banking and wealth management solutions to our clients
• Provide complete service support to client, including solving complex client inquiries
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 3-7 years of relevant experience
• Prior experience in wealth management or other financial services roles preferred
• Ability to manage relationships both internal and external
• Ability to multi-task
• FINRA SIE, Series 7, Series 66 required (or obtained within 120 days)

Education:

• Bachelor's/University degree or equivalent experience

Anticipated Posting Close Date:

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