Applications Support Sr Analyst - C12 London jobs at Citi Group in United Kingdom, London

The Roadshow manager manages the execution of complex roadshows, managing all aspects of planning logistics, and reconciliation analysis. The role supports major businesses and the Senior Roadshow Manager is responsible for owning relationships with stakeholders and business partners. This is an individual contributor role and the Senior Roadshow Manager will take the lead in managing all the logistics, planning, coaching individuals and influencing stakeholders. The role requires strong collaboration, logistical and influencing skills, highly developed communication skills, with strong ownership and focus. The role also requires experience working with cross cultural teams and stakeholders across geographies and time-zones to the support the delivery of high-quality roadshows.

What you’ll do

• Provides roadshow services to all the Citi businesses or divisions the Roadshow Group supports.
• Own, lead and manage complex logistics which includes flights, trains, ground transportation, hotels and charters supporting fixed income and equity roadshows for our clients and business partners.
• Partner with colleagues and vendors on details regarding partnership, management, and execution. Review and negotiate contracts to receive the best possible rates and terms.
• Support all Citi Operating Expense Governance Policy initiatives, event risk evaluation’s; reconcile program invoices and event final cost reporting.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance, rules and regulations and adhering to Policy. Escalating, managing, and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
  

Development Value:

• At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.
• Being part of this team means that you will join a dedicated team of highly experienced roadshow professionals with immense exposure to delivering client experience.
• You will have the responsibility to own a broad range of roadshows from inception to completion dealing with a wide variety of business partners and clients.
• Opportunities available to take on additional responsibilities and training in line with career development.
  

What knowledge, skills and experience we’ll need from you

• A seasoned Roadshow Manager with expansive event marketing experience from a financial or professional services background. Must possess strong project management, stakeholder management and influencing skills.
• Proven track record in managing and executing complex, high profile roadshows with a range of attendees and functionality.
• Demonstrated leadership skills and influencing without authority to serve as a strategic roadshow partner.
• Collaborative team play orientation committed to the team’s success and willing to work with colleagues and external partners in a fast-paced, high-energy environment.
• Ability to handle multiple high visibility roadshows simultaneously, the ability to prioritise and work under pressure.
• Knowledge of latest roadshow trends, industry innovations and technologies.
• Excellent communication and presentation skills - verbal and written. Must have proficiency in spoken and written English. Knowledge of an additional language would be an advantage.
• Flexibility in work hours - must be able to work non-traditional hours.

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

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What We do / The Team

• In the world of Capital Markets electronic trading, performance, agility, and reliability are crucial; latency beyond the micro- or even nano-second realm just won’t cut it!
• A core team of expert engineers within Citi have developed a framework, toolset and collection of components for building self-healing, scalable, high performance, asynchronous, event driven, Microservices based solutions.
• This framework, known as Ambrosia, has solved all the hard problems of failover, high availability, performance and scalability, so that application developers can focus on those pieces of the puzzle that solve the business problem and take performance to the next level.
• Ambrosia is a core framework, toolset and collection of components for building self-healing, scalable, high performance, asynchronous, event driven, Microservices based solutions.
• We build microservices based event sourcing systems on a low latency in-house framework. Response times in the 10 microsecond to 100 microsecond range.

Role Overview/What you will you do:

• Work on the integration of functions to meet goals, deploy new products, and enhance processes across the Capital Markets asset classes.
• Provide world class expertise in area low latency development.
• Utilize advanced knowledge of supported main system flows and comprehensive knowledge of multiple areas to achieve technology goals
• Consult with end users to identify system function specifications and incorporate into overall system design

Skills and Experience

• Demonstrated Subject Matter Expert (SME) in area of Applications Development, preferably in electronic and algorithmic trading systems.
• Passion for coding excellent, commercial grade, mission critical frameworks
• Complete knowledge of modern technologies such as the JVM, the Linux Operating system, system calls and Kernel.
• Experience developing robust and secure applications using the Rust programming language or has a string desire to write production worthy code using Rust
• Proven experience in the design, implementation, and maintenance of high-performance, low-latency systems for business critical applications
• Ability to stay up-to-date with the latest Rust language features, security vulnerabilities, and industry best practices
• Knowledge of TCP and other IP based network protocol technologies including hardware accelerated kernel bypass e.g. Solarflare OpenOnload
• Performance assessment and targeted tuning.
• Design and architectural elegance.
• Experience in implementing projects
• Great communicator with high EQ.
• Ability to occasionally produce clear diagrammatic documentation and model key aspects in UML sequence diagrams.
• May have a background in C++ before moving to Java or Rust.
• Relationship and consensus building skills

Education / Qualifications:

• Bachelor’s degree/University degree or equivalent experience in a similar role

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

What we’ll provide you

By joining Citi London, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

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Responsibilities:

• Assisting senior staff in the design, development, delivery and maintenance of best-in-class Compliance programs, policies and practices, and standards for ICRM.
• Helping to compile and maintain compliance documentation.
• Tracking policy, training, and other initiatives.
• Assisting in the preparation, editing and maintenance of Compliance program related materials.
• Performing data entry and assisting in the creation and maintenance of reports for control, tracking.
• Additional duties as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Committment to a 2 year apprenticeship

Qualifications:

• Excellent written and verbal communication skills
• Must be a self-starter, flexible, innovative and adaptive
• Demonstrated interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
• Proficient in MS Office applications (Excel, Word, PowerPoint)
• Knowledge of Compliance laws, rules, regulations, risks and typologies
• Experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm

Education

• You have been resident in UK 3 yrs prior to starting apprenticeship with the right to work in UK
• Minimum A-C or 4-9 in Level 2 Maths and English or equivalent

lqualities:

• Demonstrate motivation for joining both the programme and Citi
• Demonstrate aptitude for problem-solving and analytical thinking
• Interested in technology and innovation
• Attention to detail, organising and planning abilities
• Appetite to learn new skills and work towards a qualification
• Enthusiastic team worker who will contribute confidently in a team environment

What We Offer

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best.

Highlights to our core benefits include:

• Award winning pension
• On-site health services
• Private medical insurance packages to suit your personal circumstances
• Paid parental leave
• Generous holiday allowance starting at 27 Days plus bank holidays; increasing with tenure

We review applications on a rolling basis and therefore encourage you to apply as soon as possible. The role will be based in a Citi Office in Belfast, Northern Ireland.

All offers made to potential apprentices are conditional on applicants having achieved the minimum qualification requirements, inline with the University/Training provider.

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The Apps Support Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.Responsibilities:

• The Application Support Senior Analyst provides technical and business support for users of Citi Applcations. This includes providing quick resolutions to app issues, driving stability, efficiency and effectiveness improvements to help us and the business succeed.
• Maintains application systems that have completed the development stage and are running in the daily operations of the firm.
• Manages, maintains and supports applications and their operating environments, focusing on stability, quality and functionality against service level expectations.
• Start of day checks, continuous monitoring, and regional handover.
• Perform same day risk reconciliations
• Develop and maintain technical support documentation.
• Identifies ways to maximize the potential of the applications used
• Assess risk and impact of production issues and escalate to business and technology management in a timely manner.
• Ensures that storage and archiving procedures are in place and functioning correctly
• Formulates and defines scope and objectives for complex application enhancements and problem resolution
• Reviews and develops application contingency planning to ensure availability to users.
• Partners with appropriate development and production support areas to prioritize bug fixes and support tooling requirements.
• Participate in application releases, from development, testing and deployment into production.
• Engages in post implementation analysis to ensure successful system design and functionality.
• Considers implications of the application of technology to the current environment. Identifies risks, vulnerabilities and security issues; communicates impact.
• Ensures essential procedures are followed and helps to define operating standards and processes.
• Act as a liaison between users/traders, interfacing internal technology groups and vendors.
• Expected to be able to raise problems to appropriate technology and business teams, while adhering to Service Level Agreements.
• Acts as advisor or coach to new or lower level analysts.
• Provides evaluative judgment based on analysis of factual information in complicated and unique situations.
• Directly impacts the business by ensuring the quality of work provided by self and others; impacts own team and closely related work teams.
• Exhibits sound and comprehensive communication and diplomacy skills to exchange complex information.
• Active involvement in and ownership of Support Project items, covering Stability, Efficiency, and Effectiveness initiatives.
• Performs other duties and functions as assigned.
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years experience in an Application Support role.
• Experience installing, configuring or supporting business applications.
• Experience with some programming languages and willingness/ability to learn.
• Advanced execution capabilities and ability to adjust quickly to changes and re-prioritization
• Effective written and verbal communications including ability to explain technical issues in simple terms that non-IT staff can understand.
• Demonstrated analytical skills
• Issue tracking and reporting using tools
• Knowledge/ experience of problem Management Tools.
• Good all-round technical skills
• Effectively share information with other support team members and with other technology teams
• Ability to plan and organize workload
• Consistently demonstrates clear and concise written and verbal communication skills
• Ability to communicate appropriately to relevant stakeholde

Education:

• Bachelor’s/University degree or equivalent experience

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We are seeking someone to assist on Banks research. Research Analysts are strategic professionals who stay abreast of developments within their own field, with recognized technical authority for their sector and region. Developed communication and diplomacy skills are required in order to guide, influence and convince others, including internal colleagues and external clients. The AVP will have secondary responsibility of a group of stocks in the sector(s) described above, supporting the lead analyst, plus contributing to wider team efforts.

Responsibilities:

• Citi Research focuses on delivering high quality investment insights to investors on a global basis with a high emphasis on independence and objectivity in its products and insights
• The unit produces regular written research, hosts investor meetings with company management teams, holds conference calls with industry consultants and regularly communicates with clients (both internal and external)
• Modeling: Maintaining & updating existing company models; creating new models; maintaining relative value sheets
• Research: Assist with the publication of earnings previews/recaps, initiation reports, deep dive notes as well other group products
• Communication: Assist with client inquires and requests (internal and external)
• Events: Assist with coordination of investor meetings (management meeting & field trips) and conference calls with consultants
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• MBA or graduate degree
• Experience in Research or ACA/CFA preferred
• Knowledge of accounting and modelling
• Experience in supporting senior research analysts
• Excellent inter-personal and writing skills
• Attention to detail
• Secure and maintain applicable licenses

Education:

• Bachelor’s/University degree or equivalent experience

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Responsibilities:

• Play a key role in the origination and execution of investment grade bonds and financing solutions for Corporates and Financial Institutions across Western Europe
• Be involved in idea generation and the pitching process, helping to win new business and developing Citi’s franchise by building and maintain client relationships at a junior level
• Be involved in transaction structuring and tailoring ofappropriate solutionsfor corporate and financial institution clients
• Prepare and review presentation materials, including market updates, pricing updates and pitch materials
• Manage internal processes and partner with Syndicate, Legal, Rating Advisory, Corporate and Investment Banking
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citi, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• Relevant investment banking experience required (ideally sector investment banking, capital markets, leveraged finance or derivative solutions)
• Fluent English. French, German, Spanish or Italian speaker strongly preferred
• Credit and corporate financing analytical skills
• Demonstrate ability to interact with clients and internal stakeholders
• Financial modelling skills preferred
• Good judgement, maturity and poise to enable interaction at all levels
• Thoughtful analytical skills; able to develop, clearly present and draw conclusions
• Exceptional verbal and written communications skills

• Excellent organizational skills; ability to effectively manage and prioritize multiple tasks simultaneously
• Energetic, self-motivated and adaptable

Education:

• Bachelor’s degree/University degree or equivalent experience, or higher

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