Svp – Markets Issue Remediation Quality Assurance Qa jobs at Citi Group in United Kingdom, Belfast

Role Overview/What will you do:

• Coordinates activities of an IT project team, identifying necessary resources and developing schedules to meet completion deadlines.
• Communicates with project staff and clients regarding status of projects.
• Utilizes project management tools and provides project status tracking and metrics Utilizes project management tools and provides project status tracking, metrics and project estimates.
• Contributes to process improvement efforts. Utilizes good understanding of IT project leadership procedures and concepts and basic knowledge of other technical areas.
• Applies good understanding of how the team and area integrate with others in accomplishing objectives.
• Exchanges ideas and information in a concise and logical manner.
• Appropriately assess risk when business decisions are made, demonstrating consideration for the rm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Key Skills and Experience required

• Bachelor's or Master's degree in Computer Science, Information Technology, or related eld.
• Solid understanding of the software development life cycle (SDLC).
• Strong verbal and written communication skills.
• Strong problem-solving skills and ability to think strategically.
• Familiarity with agile methodologies
• Experience working with globally distributed development cross-functional teams
• Proven project management skills with the ability to plan, prioritise and deliver technology solutions across functions

What we’ll provide you

By joining Citi, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• 27 days annual leave (plus bank holidays)
• A discretional annual performance related bonus
• Private Medical Care & Life Insurance
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

Responsibilities:

• Develops detailed IT work plans, schedules; project estimates, resource plans and status reports.

• Interfaces with senior project staff and client senior management teams regarding status of projects.

• Recommends and oversees process improvements.

• Has considerable business impact through in-depth evaluation of complex business processes, system processes and industry standards.

• Provides expertise in area and an advanced level of understanding of the principles of IT project leadership.

• Possesses a comprehensive understanding of how own area and others (i.e., architecture or infrastructure) collectively integrate to contribute towards achieving business objectives.

• Directly impacts the business by influencing strategic functional decisions through advice, counsel or provided services.

• Acts as advisor or coach to new or lower level analysts; allocates work.

• Provides in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.

• Persuades and influences others through and comprehensive communication and diplomacy skills.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 6-10 years experience in a related technology role and subject matter expert in overall field

• 6 - 10 years experience with JIRA, Confluence & Agile

Education:

• Bachelor’s/University degree or equivalent experience, potentially Masters degree

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Time Type:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

This IQA role will primarily focus on delivering effective and on-time delivery of issue remediation across the Markets business at Citi. The role integrates in-depth knowledge of risk practices, control design and implementation, and audit validation methodology with a solid understanding of the effective partnership required across the first, second and third lines to complete remediation effectively.

What you’ll do

• Support effective issue management, including issue identification, root cause analysis/evaluation, remediation, closure, monitoring, reporting, change management and escalation to promote comprehensive, consistent, accurate, and timely issue resolution

• Drive Markets IQA engagement across the full lifecycle of high severity issue remediations and key remediation programs

• Act as a key resource for Markets Issue owners to advise and support on the effective design and implementation of key control remediations

• Partner with colleagues to build highly effective relationships across the Markets business to ensure remediation design and implementation is effectively project managed and executed in co-ordination with second and third lines

• Improve IA engagement by promoting awareness and knowledge of IA methodology

• Support the IQA program for Markets, ensuring adherence with IQA relevant policies and procedures

What we’ll need from you

• Understanding of audit methodology and issue management framework

• Advanced analytical skills with strong critical thinking and aptitude to implement technical/regulatory requirements

• Ability to operate in large-scale initiatives, cross functional organizations, ambiguous environments and exhibit agility in navigating from current state to proposed solutions

• Demonstrated excellence at identifying stakeholders, understanding needs, and driving decision-making/resolution in a collaborative approach.

• Ability to analyze a process and recommend ways to improve design and operating effectiveness of controls.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Special discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Markets Operations at Citi has embarked on a significant, multi-year transformation covering all aspects of designing and delivering a future state target operating model: risk and controls, regulatory compliance, process re-engineering, automation, people and culture, data transformation, technology investment and client service. This is a large and complex undertaking.

What you’ll do

• Manages assigned workstreams across large regulatory reform programmes, tracking delivery to plan, resolving issues, and ensuring appropriate governance artefacts are in place.
• Works with Operations, Legal, Compliance and Technology stakeholders to define and agree regulatory interpretations, scoping impacts to processes and controls.
• Supports the Programme Manager in driving business case preparation, cost-benefit analysis, and KPI alignment to regulatory obligations.
• Owns the documentation of detailed business and functional requirements and ensures traceability through testing and implementation.
• Supports test planning, execution coordination, and business readiness for go-live.
• Can query data and determine the benefits associated with regulatory delivery
• Leads identification and resolution of issues across Markets Operations, escalating risks with mitigation strategies when required.
• Ensures adherence to Citi PM standards, governance routines, and documentation expectations across regulatory programmes.
• Proactively manages communication of risks, status, and issues to Programme Manager and senior stakeholders.
• Collaborates across multiple delivery teams and functional areas to align dependencies and track milestones.

What we’ll need from you

• Significant experience in financial services, specifically in programme delivery or regulatory transformation.
• Proven track record delivering major regulatory change across the European Capital Markets landscape — including experience with CSDR, EMIR Refit, SFTR, MiFID II, or Basel III/CRR II.
• Deep understanding of post-trade operations: trade capture, margining, settlement, reporting, and related control environments.
• Strong experience working with Markets Operations stakeholders and Technology partners across regions.
• Excellent documentation, process mapping, issue tracking and stakeholder management skills.
• Familiarity with global and European market infrastructure (CCPs, CSDs, custodians) and interaction with industry groups (e.g. ISDA, ICMA, AFME) is a plus
• Bachelor’s/University degree or equivalent experience, potentially Masters degree
• CAPM, PMP, PgMP, CBAP or MBA are a plus.

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus
• Private medical insurance packages to suit your personal circumstances
• Employee Assistance Program
• Pension Plan
• Paid Parental Leave
• Special discounts for employees, family, and friends
• Access to an array of learning and development resources

Time Type:

By Joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

What you'll do:

• Complete assigned Quality Control (QC) reviews with a focus on verifying controls and risk reduction by defining and executing assessment/testing strategies

• Analyze processes and controls to credibly challenge proposed changes and risk management

• Provide advice on control design and effectiveness

• Lead review meetings and conduct control walkthrough meetings as needed

• Complete QC analysis, controls testing, QC checklists and maintain trackers

• Manage stakeholder and other business/function QC participation as part of assigned reviews

• Assist with the analysis of feedback themes and trends

• Assist with the presentation of themes and trends and training

• Assist with the maintenance of templates and procedure documents

• Contribute to process change and improvement

What we'll need from you:

• Audit, testing, or other quality assurance/control experience preferably from within the financial services industry

• Knowledge of risk and controls concepts e.g. Risk identification and measurement, risk management and control design.

• Consistently demonstrates clear and concise written and verbal communication skills

• Effective organizational influencing skills required

• Excellent problem-solving skills

• Ability to see the big picture with high attention to critical details

• Highly organized with demonstrated capability of managing oneself to tight deadlines

Education:

• Bachelor's/University degree preferred

• Audit related qualification preferred

By joining Citi Belfast, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed), and enjoy a whole host of additional benefits such as:

• Generous holiday allowance starting at 27 days plus bank holidays; increasing with tenure

• A discretional annual performance related bonus

• Private medical insurance packages to suit your personal circumstances

• Employee Assistance Program

• Pension Plan

• Paid Parental Leave

• Secial discounts for employees, family, and friends

• Access to an array of learning and development resources

Time Type:

Duties: Responsible for development of the unexpected credit loss models, risk-weighted asset calculation used in determining the capital requirement or capital adequacy ratio for Citi's entire retail credit. Conduct model development and validation testing techniques covering risk models, including but not limited to linear regression models, logistic regression, generalized additive models, decision and regression trees, information gain and related segmentation statistical tools. Document, and ensure communication of key risks. Develop advanced retail Basel risk parameter models (PD, LGD, EAD) as well as segmentation models. Develop methodologies, algorithms and diagnostic tools for testing model robustness, stability and performance. Perform reliability analysis and quality control of modeling data and model results. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and protocols.

Requirements: Master’s degree, or foreign equivalent, in Finance, Mathematics, or a related field, and three (3) years of experience in the job offered, or in a related occupation in the financial services industry. Three (3) years of experience must include: Developing methodologies, algorithms and diagnostic tools for testing model robustness, stability and performance utilizing modeling techniques including ‘Statistical’ and ‘Machine Learning’ techniques and statistical/modeling programs; Performing statistical analysis, modeling techniques, and numerical implementations using Python, R, Java, SAS, and Oracle SQL; Performing risk management, model analysis and delivering on all phases of model development, from design through training, testing, validation, and implementation; and maintaining and developing technical documentation for models, model validation, project plans and processes using validation testing techniques covering risk models, including linear regression models, logistic regression, generalized additive models, decision and regression trees, information gain and related segmentation statistical tools. 40 hrs./wk. Applicants submit resumes at . Please reference Job ID #25821682. EO Employer.

Wage Range: $138,100.00 to $160,000.00

Anticipated Posting Close Date:

Position Overview

As a Senior QA Analyst, you will be an integral part of our agile delivery team, driving the development and execution of high-quality functional testing in a dynamic and fast-paced environment. You will work closely with product owners, developers, and other stakeholders to ensure that our applications meet both functional and non-functional requirements. Your expertise in Behavior-Driven Development (BDD), agile methodologies, and deep understanding of functional domains will be key to ensuring the success of our projects.

Agile QA Practices

• Actively participate in all Agile ceremonies, including backlog grooming, sprint planning, daily stand-ups, and retrospectives.
• Collaborate with Product Owners and development teams to understand project requirements and define comprehensive test strategies.
• Develop, execute, and maintain test plans, test cases, and test scripts aligned with Agile methodologies.

Functional Domain Expertise

• Leverage in-depth knowledge of financial products and services to design effective test scenarios.
• Ensure test coverage for functional and non-functional requirements, focusing on areas such as trade processing, confirmation, settlement, and margin.
• Conduct thorough root cause analysis for defects and implement preventative measures to enhance production stability.

Behavior-Driven Development (BDD)

• Implement and advocate for BDD practices within the QA process.
• Provide test scenarios and maintain automated test scripts using BDD tools such as Cucumber, ensuring efficient regression testing and maximum test coverage.
• Collaborate with cross-functional teams to write clear and concise Gherkin scenarios that accurately reflect business requirements.

Team Collaboration

• Foster a collaborative environment by working closely with developers, business analysts, and other stakeholders to ensure quality throughout the software development lifecycle.
• Mentor junior QA team members, providing guidance and support to enhance their professional growth.
• Communicate effectively with global teams, demonstrating strong attention to detail and the ability to organize and prioritize work effectively.

Experience

• Hands-on experience in software quality assurance, with a focus on Agile methodologies.
• Proven experience in leading User Acceptance Testing (UAT) cycles for business-critical applications
• Strong financial product knowledge, with a distinct advantage in derivatives.

Technical Skills

• Proficiency in test automation tools and frameworks, particularly those supporting BDD such as Cucumber.
• Solid understanding of UNIX, shell scripting, and SQL.
• Understanding of microservices architecture and test requirements
• Experience with test management and defect tracking tools, with the ability to generate and interpret associated reports.

Soft Skills

• Self-motivated individual with a strong sense of ownership and accountability.
• Demonstrated ability to work both independently and within global teams.
• Excellent verbal and written communication skills, with a keen attention to detail.
• Strong analytical and problem-solving abilities, with the capacity to multi-task and prioritize effectively.

A good understanding of capital markets, trade lifecycle, OTC derivatives and settlements and payments would be a clear advantage.

Time Type: