Principal Field Training Lead - Central jobs at Boston Scientific in United States, Nashville

About the role:

We are seeking a highly skilledwith expertise and focus on creating innovative firmware solutions for medical devices. As a Senior Manager, you will play a key role in leading a team of embedded software engineers that design, develop, and maintain critical firmware applications that drive the functionality of implantable medical devices, ensuring compliance with industry regulations and standards.

Your responsibilities will include:

• Managing the team to execute programs in line with short and long term strategic vision for technologies, indications, research, use models and intellectual property for BSC products and services.
• Align, represent, communicate and guide the team to execute Corporate, Divisional and Functional mission, vision, goals and values.
• Manage team to perform according to best practices within functional area of expertise, keeping a high standard of executional excellence.
• Plan, manage, hire and assign resources to projects.
• Drive technical projects of major magnitude and scope, by coordinating with the project managers/core team leaders.
• Function as reviewer for technical solutions, source code, architecture designs, etc.

Required Qualifications:

• Bachelor’s or Master’s degree in an engineering field including (but not limited to) software engineering, computer science, electrical or electronic engineering.
• 6+ years of experience in software development.
• 3+ years of experience leading engineers, as manager or technical leader.
• Proven experience in a regulated industry.

Preferred Qualifications:

• Master’s degree in Electrical or Electronic Engineering.
• 10+ years of experience, including a significant portion of it managing embedded firmware teams.
• Proven experience in the Medical Device Industry. Familiarity with IEC62304 and IEC60601.
• Experience with C/C++ in a microcontroller environment.
• Excellent written and verbal communication skills.
• Experience working with multinational teams, external contractors and consultants.

Compensation fornon-exempt (hourly), non-sales rolesmay also include variable compensation from time to time (e.g., any overtime and shift differential) and annual bonus target (subject to plan eligibility and other requirements).

Compensation forexempt, non-sales rolesmay also include variable compensation, i.e., annual bonus target and long-term incentives (subject to plan eligibility and other requirements).

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Key Responsibilities

• Cultivate and enhance key account relationships through routine customer visits, product demonstrations, educational programs, product in-services, procedural observation, and problem resolution. Including relationships with physicians, nurses, technicians, materials management, hospital administration, and infection control.
• Partners closely with Territory Managers, Sales Management, HEMA, and other cross functional partners in evaluating business conditions and sales trends.
• Drive utilization of focused technologies
• Clinical excellence in respective disease states.
• Develop and implement a proactive plan that involves service support with Region Manager and team members, to maintain market share and increase the quality of service to customers.
• Assist in the professional education activities sponsored by BSC by participating in on-site and field training workshops.
• Recognize opportunities to communicate and present BSC information to increase sales activities in the region.
• Provide timely updates on business plans to Regional Manager on ongoing business activities, competitive conditions, industry trends, etc.
• Manage expense budget and internally provided promotional budget within guideline.
• Prepares comprehensive plans, by account, which reflects the overall Urology Division strategy.
• Utilization of Salesforce, Tableau, and other sales enablement tools.
• Maintain accurate records of sales expenses, customer files and field sales reports required.
• Submit any required administrative paperwork in a timely manner.
• Conduct all sales activities according to Travel & Entertainment (T&E) guidelines, Advamed Policies and Integrity Policies.
• Occasional weekend and evening trade show and/or meeting participation
• Committed to travel as necessary for position — typically 40-50% travel.

Required Qualifications

• Self-starter, team player, proven leadership qualities, high coachability
• Ability to determine and set priorities
• Ability to build and maintain strong customer relationships
• Flexibility: Can accept change and is flexible toward change. Have the ability to redirect work and priorities to be in alignment with the strategic corporate goals. Counted on to achieve objectives and be flexible to take on other tasks when required.
• Must be energetic, enthusiastic, determined and goal oriented
• Excels in fast-paced, competitive environment

Preferred Qualifications

• Minimum 1 year of business to business sales experience with proven success
• Completed sales training program / degree
• Bachelor’s degree
• Must reside in territory

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Will be required to maintain advanced clinical knowledge of EP diagnostic and ablation technologies, EP mapping and recording systems, transeptal access technologies, and left atrial appendage occlusion technologies.
• Attends procedures in cardiac CV/EP labs of hospital accounts for clinical support and development efforts of BSC AF Solutions products including Rhythmia HDx mapping system, LabSystem Pro recording system, transeptal access products, diagnostic and therapeutic catheters, and WATCHMAN LAAC technologies.
• Educates customers on the merits and proper clinical usage of AF Solutions products by creating and delivering presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry.
• Meets with existing and potential customers (e.g., physicians, physician office groups at hospitals) by traveling (in an automobile or airplane) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate and train them on how company products can help them to achieve their goals.
• Develops relationships with hospital personnel at all levels including staff, physicians, and administrators (e.g. through casual conversation, meetings, participation in creating conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Responds to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, technical support) to develop optimal solutions.
• Demonstrates effective change leadership and builds strategic partnerships to better the area/organization by leveraging relationships with their peers, management and across AF Solutions organization (Marketing, Training, and Strategic Planning).
• Implements and monitors strategies outlined by the quarterly plan of action for the area.
• Coordinates territory and other BSC sales management and representatives’ efforts to build strategic partnerships that will further area and organizational and business objectives.
• Develops relationships with key referring physicians, external fellows, NEPIs, other key physicians to promote market development and growth.
• Trains on and maintains knowledge of clinical trial protocols, Clinical Department standard operating procedures, and compliance toward the regulations of world-wide regulatory bodies to meet corporate and departmental objectives.
• Manages clinical trial activity within he/she/they assigned territory which includes but is not limited to completing Interest Visits and Site Initiation Visits.
• Educates clinical investigators on clinical trial protocols, clinical process, and investigational products and features.

Required qualifications:

• Bachelor’s degree (or equivalent experience).
• Minimum of 4 years of 3D cardiac mapping system experience or minimum of 8 years in medical device sales, clinical electrophysiology or equivalent education and experience.
• Must demonstrate a technical aptitude, and ability to discuss & explain complex technical product information.

Preferred qualifications:

• NASPE/IBHRE CEPS certification.
• Work experience in Atrial Fibrillation/Cardiac Mapping/Structural Heart Procedure.
• Existing usage of 3D cardiac mapping system.
• MS or advanced degree in business or healthcare.

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Your responsibilities will include:

• Developing and training new hires through the entire mapping certification training pathway

• Development and execution of the EP Field Training Program(s) for all technology across EP

• Continuous communication and partnership with the field, as well as the Sales Training Team

• Refinement of certification process for each technology

• Daily collaboration with various business units across Cardiology

• Support of our local COT program and sites

• Support of in-house EP training classroom programs

Required Qualifications:

• Bachelor’s degree

• Minimum of 3 years mapping experience or 5+ years of EP and/or lab experience with technical/clinical proficiency

• Experience teaching, coaching, educating peers, personnel, and other technical support

• High-energy and the ability to work in an ultra-fast-paced environment.

• Great interpersonal and communication skill.

• Proven ability to build/maintain positive relationships among peers and colleagues

• Work collaboratively within the team and with other business functions.

• Continuous improvement mindset; ability to identify existing gaps/needs for new hire training

• Ability to tailor training materials to specific audiences

• Ability to interact effectively with all levels within the organization and with outside vendors/consultants.

• Basic competency on Microsoft Office 365 products (Word, Excel, PowerPoint, Teams).

Preferred Qualifications:

• Experience with Boston Scientific EP Products, specifically the OPAL HDx system

• Extensive Transseptal, AF and/or imaging experience

• Education experience within healthcare or the medical device industry

• Self-starter with the ability to manage projects from the concept stage to fully executed programs.

• Ability to execute on multiple projects simultaneously and meet deadlines in a fast-paced environment.

• Ability to prioritize projects based on business need.

The anticipated annualized base amount or range for this full time position will be$ to $, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

About the role:

• Conduct patient education programs, including in-office tutorials.

• Increase referring physician and patient awareness of disease states and treatment options.

• Identify unique local market opportunities to increase therapy and product awareness, including PR, patient advocacy, or hospital marketing partnerships.

• Evaluate and implement co-marketing programs (using approved guidelines).

• Make patient advocates available (in-person and cloud visits); identify suitable patient advocates as needed.

• Develop and implement targeted patient outreach initiatives.

• Work with collaborative counterparts to drive Access to Care programs between prosthetic urologists and primary care physicians or other referring physicians.

• Enable patient access to prosthetic urologists.

• Address local market issues that limit patient access to trained implanters.

• Propose and share best practices with implanters and customers that enable improved efficiency, patient care, and practice flow.

• Share non-clinical literature of interest to prosthetic urologists.

• Identify other areas where BSC should develop and share best practices that improve efficiency.

• Partner closely with territory managers and region managers in the assigned geographies.

• Provide clinical case/OR support (10-15%).

Qualifications

• BA or BS degree preferred

• 5 years of experience in sales, account management, advertising/marketing, or promotions is required; however, less experience will be considered for an exceptional candidate

• Healthcare, Pharma, and medical device experience preferred

• Proficiency with Microsoft Office Programs (Excel)

• Experience with sales and marketing databases a plus

• Excellent verbal communication skills

• Must have demonstrated business partnering skills

• Ability to build/create immediate rapport

• Must be detailed-oriented and have proven ability to be organized

• Creative outside-the-box thinker, persistent and analytical

• Self-driven and able to work independently

• 50-60% travel required

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.

Key Responsibilities

• Cultivate and enhance key account relationships through routine customer visits, product demonstrations, educational programs, product in-services, procedural observation, and problem resolution. Including relationships with physicians, nurses, technicians, materials management, hospital administration, and infection control.
• Partners closely with Territory Managers, Sales Management, HEMA, and other cross functional partners in evaluating business conditions and sales trends.
• Drive utilization of focused technologies
• Clinical excellence in respective disease states.
• Develop and implement a proactive plan that involves service support with Region Manager and team members, to maintain market share and increase the quality of service to customers.
• Assist in the professional education activities sponsored by BSC by participating in on-site and field training workshops.
• Recognize opportunities to communicate and present BSC information to increase sales activities in the region.
• Provide timely updates on business plans to Regional Manager on ongoing business activities, competitive conditions, industry trends, etc.
• Manage expense budget and internally provided promotional budget within guideline.
• Prepares comprehensive plans, by account, which reflects the overall Urology Division strategy.
• Utilization of Salesforce, Tableau, and other sales enablement tools.
• Maintain accurate records of sales expenses, customer files and field sales reports required.
• Submit any required administrative paperwork in a timely manner.
• Conduct all sales activities according to Travel & Entertainment (T&E) guidelines, Advamed Policies and Integrity Policies.
• Occasional weekend and evening trade show and/or meeting participation
• Committed to travel as necessary for position — typically 40-50% travel.

Qualifications

• Self-starter, team player, proven leadership qualities, high coachability
• Ability to determine and set priorities
• Ability to build and maintain strong customer relationships
• Flexibility: Can accept change and is flexible toward change. Have the ability to redirect work and priorities to be in alignment with the strategic corporate goals. Counted on to achieve objectives and be flexible to take on other tasks when required.
• Must be energetic, enthusiastic, determined and goal oriented
• Excels in fast-paced, competitive environment

Preferred Qualifications

• 2+ Business to business sales experience
• Completed sales training program / degree
• Bachelor’s degree
• Must reside in territory

The anticipated annualized base amount or range for this full time position will be, plus variable compensation governed by the Sales Incentive Compensation Plan (which includes certain annual non-discretionary incentives based on predetermined objectives) as well as the value of core and optional benefits offered at BSC, which can be reviewed at www.bscbenefitsconnect.com. Actual compensation will be commensurate with demonstrable level of experience and training, pertinent education including licensure and certifications, and other relevant business or organizational needs.

For MA positions:It is unlawful to require or administer a lie detector test for employment. Violators are subject to criminal penalties and civil liability.

Please be advised that certain US based positions, including without limitation field sales and service positions that call on hospitals and/or health care centers, require acceptable proof of COVID-19 vaccination status. Candidates will be notified during the interview and selection process if the role(s) for which they have applied require proof of vaccination as a condition of employment. Boston Scientific continues to evaluate its policies and protocols regarding the COVID-19 vaccine and will comply with all applicable state and federal law and healthcare credentialing requirements. As employees of the Company, you will be expected to meet the ongoing requirements for your roles, including any new requirements, should the Company’s policies or protocols change with regard to COVID-19 vaccination.

Among other requirements, Boston Scientific maintains specific prohibited substance testing requirements for safety-sensitive positions. This role is deemed safety-sensitive and, as such, candidates will be subject to a drug test as a pre-employment requirement. The goal of the drug testing is to increase workplace safety in compliance with the applicable law.