Account Manager Nc - Western Region Ksa jobs at Boston Scientific in Saudi Arabia, Riyadh

Purpose Statement:

• To drive the achievement of business growth through focused market/competitive analysis and the provision of a long term strategic marketing plan in coordination with the country Management and GEM/EMEA URO division/franchise counterparts. This position is responsible for the elaboration and the execution of the Divisional Plan and budget as well as the implementation of the Marketing excellence standards within his/her group .

Key Responsibilities:

• Builds Division budget in cooperation of divisions' direction

• Product launches, educating sales force on sales strategies in cooperation of GEM/EMEA Marketing

• Upgrades product and procedure experience to expert level in the country

• Conveys market needs and sales requirements to International Marketing team

• Ensures that the country build a formalized Marketing Plan based on and followed by Divisional Strat Map

• Drives local country Marketing Strategy Formulation to define winning product strategies customized for the local market that drive significant growth in the country; Identifies key uncertainties and questions to be resolved about the local market and local customers; Identifies the right marketing tools (e.g., segmentation) to address the key questions for the local market and coaches team on how to them; Advances the quality of all analysis and choice making of local product team to address the uncertainties/questions to be resolved; Ensures consistency and alignment across product strategies in the local market as well as the European strategy.

• Drives local country Marketing Strategy Implementation & Communication; Guides local team and Product Manager to develop customized messages and selling tools for the local market that enables the Sales Force to drive desired customer behavior change; Champions the local implementation plan with Product Manager and the country Sales Force; Based on budget allocations and product input from (Local) Product Managers/Specialists, makes resource allocation trade-off decisions across products for local implementations; Ensures the right set of specific metrics are in place for tracking success of local marketing efforts – determines corrective action when local product performance is not on track.

• Knows the Business/Industry: Demonstrates a deep understanding of the medical devices sector, BSC’s positioning in that market and the role of their product line in that positioning (and specifically for the respective countries).

• Knows the Product Context: Demonstrates depth as well breadth of knowledge of the anatomy, disease, technology, steps of procedures and competitive and regulatory environment for all products in the line.

• Stakeholder Management: Manages communication with key (local) stakeholders to ensure effective implementation of customer programs and to ensure alignment and effective implementation of country strategies and implementation plans and choices. Establish and maintain relationships with key opinion leaders.

• Planning and Management: Designs and manages an efficient and effective work process for Product Manager. Reliably delivers relevant and value-added outputs within agreed upon timelines.

• Quality: As interface to Clients and Sales Organization has direct responsibility to facilitate, share documents and process to identify, notify and ensure any complaint or problem are addressed, thereby demonstrating high commitment to Quality in all interactions and behaviors. Responsible to facilitate and champion the quality requirements and the message of compliance to internal and external customers for all events and campaigns.

Marketing competencies required:

• Channel mix and integration
• Communication through storytelling
• Strategy and planning
• Business partnerships
• Project & resource management

Account Manager, NC - Western Region , KSA

This position will be based in Jeddah , Western Region

Your responsibilities will include:

• Contributes to the development of annual strategic plan by providing RSM, NSM, BUM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).
• Understands account’s unmet needs and expectations and consistently develops detailed account plans, supporting RSM in Top Tier 1 accounts while autonomously performing the activity in other Tier 1, Tier 2 and (Tier 3 if applicable) accounts. Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional target.
• Develops the stakeholder map, defines touchpoints and action plan for each of them and ensures account information are timely updated into systems.
• Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programs and solutions.
• Supports clinical colleagues in identifying and managing sales opportunity deriving from clinical support; performs, with the guidance of RSM, clinical selling based on clinical support information.
• Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities. Plans and prepares tender / proposal based on account situation and understanding. Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer.
• Develops the deal model, supporting RSMs in Top Tier 1 accounts, and creates IPAT
• Timely reaches-out to the customer regarding new agreement, performing sales visits and contextually identifying new sales opportunity to drive future business growth.
• Performs periodic update with respective Sales Force and QBRs meeting with RSMs, leverages on monitoring and reporting content to ensure effective sales process execution.
• Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.

What are we looking for in you:

• 3-5 years’ Industry experience within commercial sales of Medical Devices or Medical Technology
• Experience with Structural Heart products is beneficial.
• A degree qualification within a relevant scientific subject, or nursing or healthcare qualification.
• Comfortable working in a (80% Market filed presence) and (20% office work) with a passion for travel.

Field Clinical SpecialistUrology - KWestern Zone, based in Jeddah

Field Clinical Specialist (FCS) provides field/remote clinical, technical & educational support to assigned accounts at a Territory, Regional, National or EMEA level. Work is driven by Customer demand and pre-planned support requirements. The primary focus is with case support but using clinical expertise to influence Customer usage of the full portfolio.

Responsibilities Will Include

• Provides field/ remote clinical support in the areas of supporting case coverage, basic troubleshooting, programming, and patient follow-up for company products.
• Work is driven by Customer demand and pre-planned support requirements.
• Attend cases face to face/ remotely with our customer and advise physicians on clinical attributes / techniques associated with our products.
• Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
• Supports Sales team to achieve projected sales goals and increase sales revenues.
• Develops deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Responds to complex and urgent customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
• Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
• Provides clinical education supported with scientific evidence on product usage and customer training.
• Excellent knowledge in OR etiquette
• 90% of FCS time should be in the Accounts or in the OR with KOL & high Implanters.
• Comfort in attending 5-6 cases per week with key surgeons across the territories.
• Initiate a detailed Market Segmentation & Account Mapping exercise.
• Ability to establish an action Plan by Account By Surgeon
• Actively Exploring new business opportunities

• 1-3 years of experience in the implants field is required.
• Experience in supporting clinically with medical devices, preferably in the hospital sector and in an OR setting.
• Bachelor's degree
• Good English level
• Availability to travel extensively

Field Clinical Specialist (FCS) provides field/remote clinical, technical & educational support to assigned accounts at a Territory, Regional, National or EMEA level. Work is driven by Customer demand and pre-planned support requirements. The primary focus is with case support but using clinical expertise to influence Customer usage of the full portfolio.Responsibilities will include:

• Provides field/ remote clinical support in the areas of supporting case coverage, basic troubleshooting, programming, and patient follow-up for company products.
• Work is driven by Customer demand and pre-planned support requirements.
• Attend cases face to face/ remotely with our customer and advise physicians on clinical attributes / techniques associated with our products.
• Ensure timely collection, reporting of all required medical documentation pertaining to our procedural device operation.
• Supports Sales team to achieve projected sales goals and increase sales revenues.
• Develops deep understanding on the workflows and specificities of each hospital & business relationships with hospital personnel (e.g., through informal conversation, meetings, participation in conferences) to make new contacts in other departments within hospital and to identify key decision makers in order to facilitate future sales.
• Responds to complex and urgent customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical, research, marketing, technical support) to develop optimal solutions.
• Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.
• Provides clinical education supported with scientific evidence on product usage and customer training.
• Excellent knowledge in OR etiquette
• 90% of FCS time should be in the Accounts or in the OR with KOL & high Implanters.
• Comfort in attending 5-6 cases per week with key surgeons across the territories.
• Initiate a detailed Market Segmentation & Account Mapping exercise.
• Ability to establish an action Plan by Account By Surgeon
• Actively Exploring new business opportunities

What we are looking for:

• 1-3 years of experience in the implants field is required.
• Experience in supporting clinically with medical devices, preferably in the hospital sector and in an OR setting.
• Bachelor's degree
• Good English level
• Availability to travel extensively

Your responsibilities will include:

• Supported by Regional Sales Manager (RSM) in strategic accounts, the AM contributes to the development of annual strategic plan by providing the Sales Manager, Business Unit Lead and Marketing with detailed business intelligence for accounts in scope (e.g., market size and potential, market / products trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).
• Supports Regional Sales Managers (RSM) in understanding each account’s unmet needs and expectations, to facilitate an account strategy and execution of product developments and launches.
• Support of medical personnel and field staff during procedures after careful training according to the DFU and sells the next case for BSC Endo bariatric and Legacy endoscopy product range.
• AM is the first point of contact for healthcare professionals.
• Identifies, manages, and reports to the RSM the sales opportunity deriving from clinical support; consequently, supporting in clinical selling based on clinical support information provided.
• Provides education and training support for external customers and end users and internally for BSC colleagues, as appropriate.
• Maintains market share at BSC accounts by delivering excellent product in-servicing, evaluations, and continuous procedural education.
• Attends and actively participates in customer, company and industry sponsored events and meetings, with a strategic and productivity mindset.
• Leads on sales opportunities in non-strategic accounts and collaborates closely with their RSM team partner for sales opportunities in Strategic accounts. Gathers and shares information about next tenders and negotiation opportunities.
• Develops and implements a proactive plan that involves all supporting functions as relevant with RSM and other account team members, to continually enhance the quality of service to customers.
• Performs procedural training, provides clinical support and therapy development, and consequently manages clinical evaluation, with RSM commercial support, to deliver excellent product in-servicing and product evaluations and ultimately secure BSC market share.
• Performs periodic updates with respective Sales Force and Commercial Contracting organisation.

What are we looking for in you:

• Industry experience within commercial sales of Medical Devices or Medical Technology
• Experience with endoscopy products is beneficial but not required.
• Comfortable working in an acute intervention setting and assisting with relevant procedures.
• Proactive and innovative team member that thrives working autonomously.
• Highly organised with excellent attention to detail.
• Fluent English language skills, both written and verbal.
• Comfortable working in a (80% Market filed presence) and (20% office work) with a passion for travel.
• A degree qualification within a relevant scientific subject, or nursing or healthcare qualification is beneficial.

What we can offer to you:

• Experience in a ground-breaking multinational company with attractive benefits.
• Upskilling.
• Healthy competition.
• Mentoring.
• A company with a purposeful mission.
• A permanent position.

About the Role:

• We are looking for an experienced Account Manager, with 3/5 years of experience in Sales field (Urology experience is a must).
• Willing to travel is necessary.
• S/he will spend most of the time supporting KSA, Western & Southern region.

Key Responsibilities:

• Manage the end-to-end sales process for specific customer segments by identifying commercial opportunities in the region.
• Contributes to the development of annual strategic plan by providing NSM and Marketing with detailed business intelligence for accounts in scope.
• Develops the stakeholder map, defines touchpoints and action plan for each of them and ensures account information are timely updated into systems.
• Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programs and solutions.
• Supports clinical colleagues in identifying and managing sales opportunity deriving from clinical support; performs, with the guidance of RSM, clinical selling based on clinical support information.
• Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities.
• Working in conformance with the Boston Scientific corporate guidelines, processes, and procedures.

Knowledge & Experience:

• Successfully completed studies in medical science or similar relevant education.
• 3/5 years of experience as Account Manager, Product Specialist in medical companies.
• Strong customers orientate.
• Good English skills.
• Able to work in a multi-functional and multicultural environment.

Your responsibilities will include:

• Contributes to the development of annual strategic plan by providing RSM, NSM, BUM and Marketing with detailed business intelligence for accounts in scope (e.g. market size and potential, market / product trends, business opportunities, competitive landscape, updated clinical and economic stakeholders).
• Understands account’s unmet needs and expectations and consistently develops detailed account plans, supporting RSM in Top Tier 1 accounts while autonomously performing the activity in other Tier 1, Tier 2 and (Tier 3 if applicable) accounts. Designs and executes sales strategies and activities for accounts in scope, accordingly with account plans and in compliance with national and regional target.
• Develops the stakeholder map, defines touchpoints and action plan for each of them and ensures account information are timely updated into systems.
• Builds and maintains relationships with economic stakeholders, clinical KOL, promoting Health Economics arguments and engaging decision-makers to discuss commercial programs and solutions.
• Supports clinical colleagues in identifying and managing sales opportunity deriving from clinical support; performs, with the guidance of RSM, clinical selling based on clinical support information.
• Based on interactions with KOLs, clinical and economic stakeholders and clinical support, gathers information about next tenders and negotiation opportunities. Plans and prepares tender / proposal based on account situation and understanding. Participates in negotiations, where applicable, and, in collaboration with Tender Office, prepares administrative documents and input requested by the customer.
• Develops the deal model, supporting RSMs in Top Tier 1 accounts, and creates IPAT
• Timely reaches-out to the customer regarding new agreement, performing sales visits and contextually identifying new sales opportunity to drive future business growth.
• Performs periodic update with respective Sales Force and QBRs meeting with RSMs, leverages on monitoring and reporting content to ensure effective sales process execution.
• Records customer information and activities in company’s CRM system: use the system as an alignment tool with other commercial roles.

What are we looking for in you:

• 3-5 years’ Industry experience within commercial sales of Medical Devices or Medical Technology
• Experience with Structural Heart products is beneficial.
• A degree qualification within a relevant scientific subject, or nursing or healthcare qualification.
• Comfortable working in a (80% Market filed presence) and (20% office work) with a passion for travel.