Jobs at Boston Scientific in Costa Rica

Academic Background

• Advanced student in Occupational Safety and Environmental Hygiene Engineering or Occupational Health.
• Must be currently enrolled in a university.

Language Skills

• English level: B2 (Upper-Intermediate)

Technical Skills

• Desirable knowledge of Microsoft Office at an intermediate level.

Soft Skills

• Effective communication
• Critical thinking and problem-solving
• Adaptability and flexibility
• Time management
• Initiative and proactivity

Other Requirements

• Availability to complete an internship of 6 to 12 months.
• Must be available to work 30 to 32 hours per week, on-site.

Costa Rica-Heredia

About the role:

As a Principal Engineer, you will be part of a high-performance team dedicated to support the commercial phase of disposable medical devices in the electrophysiology space. This role is integral to best-in-class development practices and rigorous, holistic product design—collaborating closely with internal and external partners to bring innovative solutions to patients.

Your responsibilities include:

• As an individual researcher, drives complex or novel assignments requiring the development of new or improved techniques and procedures. Work is expected to result in the development of new or refined technologies, products, materials, processes, equipment, and or scientific methods.
• Uses knowledge and skills and is regarded as a knowledgeable and experienced resource who can quickly generate unique and creative solutions to technical challenges that the team cannot otherwise resolve.
• Assesses the feasibility and soundness of alternative engineering processes, products, or equipment when necessary data are insufficient or confirmation by testing is not advisable.

• Researching, designing, and evaluating mechanical and electro-mechanical materials, components, assemblies, and processes.
• Leading complex single-use device sustaining efforts including requirements, design, prototyping, testing, manufacturing transfer, V&V.
• Developing solutions to challenging engineering problems requiring ingenuity and collaboration across functions.
• Analyzing system-level issues and driving technical decision-making in cross-functional teams.
• Ensuring compliance with the Design Control deliverables throughout all the phases of the product life cycle.
• Esuring compliance with country specific regulatory requirements, such as FDA, EU MDR, among other.
• Integrating product-level documentation with broader system requirements.
• Organizing and planning project assignments with a focus on technical excellence and timely delivery
• Driving continuous improvement in product development and ensuring compliance with quality systems.
• Providing mentorship, technical guidance, and fostering a high-performance team culture.
• Drafting and submitting intellectual property.
• Maintaining detailed documentation throughout all research and development phases.
• Communicating effectively with internal stakeholders and external partners.
• Building strong cross-functional relationships to advance program goals.

What we are looking for:

• Bachelor’s/Licenciature Degree: Mechatronics, Electronics, Electrical, Mechanical, Materials Science, or related field.
• English level: +90%.
• Experience: Minimum of 7 years' experience in the medical device industry with a BS/Licenciature, Master/PhD degree is a plus.
• Knowledge of ISO 13485, EU MDR, and FDA medical device requirements, including design controls, product life cycle, validation/verification activities, and process improvement.
• Experience with Design Controls and Product Development Process in medical devices
• Proven experience managing technical aspects of cross-functional project teams
• Demonstrated ability to collaborate across functions and influence without authority
• Strong passion for understanding and solving problems for end users
• Excellent verbal and written communication skills
• Ability to travel internationally.
• Work Mode: Onsite.

Additional Preferred qualifications:

• Proven self-starter with ability to navigate ambiguity and lead teams through complex challenges
• Experience with electrophysiology devices and/or Class II or Class III medical device development
• Background in catheter design and understanding of cardiovascular anatomy
• Demonstrated leadership in product development and technical team management
• Ability to synthesize diverse technical inputs and drive holistic solutions
• Systems engineering mindset with the ability to define unmet needs and translate them into solutions

Benefits • Life-Work Integration • Community • Career Growth

Responsibilities:

• Oversees and prepares IP contract documents from initial stages through execution.
• Reviews, negotiates, drafts, revises, and amends contracts to ensure compliance with Boston Scientific policies and procedures.
• Drafts various agreements including, but not limited to, master services agreements, research agreements, material transfer agreements, and design and development agreements, collaboration agreements, license agreements and data use agreements.
• Coordinates work of various departments and acts as liaison between the Legal Department and external and internal stakeholders.
• Collaborates with departmental staff, legal team, and other personnel involved with contract development and approval processes.
• Manages IP Agreement process and helps to refine and makes recommendations for improvement of processes and procedures related to contracts.
• Partners with IP Attorneys to collaboratively negotiate and manage contracts.
• Provides IP input and IP language into non-IP agreements.

Basic Qualifications

• Bachelor’s degree or equivalent is required.
• Experience with Intellectual Property is preferred.
• Previous experience working in a cross-functional and collaborative business environment.
• Ability to identify and implement process improvement opportunities.
• Fluent in English (spoken and written) required.
• Strong written and verbal communication, with the ability to effectively communicate with leadership.
• Strong problem solving and analytical skills.
• Demonstrates courage in ensuring value-driven solutions are delivered.
• Self-starter, collaborative nature, time management

Hybrid Roles:

About the role:

This position operates during night shift hours, supervising Engineering and/or Technician activities that directly or indirectly support production operations or test laboratories. Develops, establishes and maintains quality methodologies, systems, and practices which meet BSC, customer, and regulatory requirements. Identifies, coordinates, and assigns project priorities based on business and department objectives. Ensures implementation of assurances, process controls, and CAPA systems designed to meet or exceed internal and external requirements.

You're Responsibilities include:

• Oversees daily functions and work flow to meet operational objectives, comply with all policies and procedures, assure safety, and achieve effective core metrics performance.

• Supervises the management of staff, including workforce planning, recruitment, shift schedules, skill and performance assessments, workload distribution, training, corrective action, recognition, and daily direction on work assignments and priorities.

• Identifies and resolves operational issues and manages addressing non-conformance matters. Recommends and implements process improvements.

• Serves as internal liaison for team operations, including preparing reports and presentations on functions and performance.

• Ensures that special projects are completed following established schedules and procedures. Interfaces with cross-functional teams on special projects.

• Performs other responsibilities as required.

What We’re Looking For:

• Bachelor’s degree in engineering (ie: materials, chemical, industrial or similar) could be in process.

• English Level desired: Intermediate.

• Experience: 3 years and 1 year in Incoming areas as coordinator or area lead.

• Or an equivalent combination of education and experience.

Desired knowledge

Technical & Quality Systems Knowledge

• SAP Quality Module: Deep understanding of inspection planning, material master data, and quality notifications.

• CAPA & Non-Conformity Management: Root cause analysis methodologies (e.g., 5 Whys, Fishbone Diagram), CAPA effectiveness checks.

• Validation Protocols: IQ/OQ/PQ processes, statistical tools for correlation studies, GAMP 5 principles.

• Measurement Systems Analysis (MSA): Gauge R&R, calibration techniques, and metrology fundamentals.

• Document Control Systems: Proficiency in Agile, Trackwise, and document lifecycle management.

Operational & Strategic Skills

• Area Metrics & KPI Development: Designing dashboards, trend analysis, and continuous improvement tracking.

• Lean Six Sigma: Application of DMAIC, waste reduction, and process optimization.

• Purchasing & Budgeting: Vendor evaluation, cost-benefit analysis, and procurement processes for lab equipment.

• Payroll & Personnel Management: Basic HR systems knowledge, timekeeping, and performance evaluation.

Leadership & Training

• : Conflict resolution, delegation, and performance coaching.

• Training Program Development: Creating competency matrices, onboarding plans, and technical training materials.

Regulatory & Compliance Knowledge

• ISO 13485 / FDA 21 CFR Part 820: Understanding of medical device regulations and audit readiness.

• Risk Management: FMEA, hazard analysis, and risk mitigation strategies.
• Document Creation (WI/SOP): Writing clear, compliant procedures and work instructions.

Your Responsibilities Include:

• Works with the corresponding functional and project managers to define project scope, strategy, timeline and budget associated.
• Estimates project levels of effort and resource requirements by using standard estimating techniques and tools, and by working with appropriate staff to understand scope of effort.
• Prepares project plans, schedules and budgets by using project management tools such as Microsoft Project and by working with appropriate staff to understand tasks necessary to complete project.
• Directs project execution by assigning tasks, tracking project schedules, identifying risks, and developing and executing contingency plans.
• Assures project quality by using standard development methodologies and by working with the corresponding Quality representatives to develop and execute project quality plans.
• Communicates project status by preparing standard status reports, and by participating in departmental and customer project status update meetings.Resolves project issues by working with team members, project customers, and others as appropriate.
• Monitors and controls projects deliverables, and assures projects success through monitoring activities verifying activities completion and effectiveness.
• Assures that appropriate resources (personnel, tools, etc.) are maintained in order to assure Quality System compliance and adherence to the BSC Quality Policy.
• Establishes and promotes a work environment that supports the Quality Policy and Quality System.

What We’re Looking For:

• Licenciature degree in Business Administration, Engineering or related.
• English Level: C1:(90-94%).
• Desired knowledge: certificacions (PMP, SCRUM, PgPM, PMI-ACP, PMI-RMP, PMI-SP), MS Office, MS Project, Planning, Execution, Problem Solving, Triple Constraint Management, Risk Management, Capex Management.
• At least 7 years of experience in similar position.

Costa Rica-Coyol

Responsibilities

• Learns how to work as a Sales Enablement team member to support internal customers through compiling, analyzing, and tracking data.
• Works on specific functional area objectives or projects that may require research, working in teams, developing presentations.
• Assists with filing, data entry, recording and maintaining accurate and complete Sales Enablement records.
• Compiles and analyzes business intelligence information through preparation of reports or journal entries.
• Takes additional tasks or projects to learn more about Sales Enablement and company’s operations.
• Takes an active interest in seeking opportunities for continuous improvement and standardizing processes.
• To support our internal clients by gathering, analyzing, and tracking key data.
• Works on specific projects within functional areas, collaborating on research, presentations, and team efforts.
• You'll contribute to maintaining accurate and complete records of business intelligence, handling filing, data entry, and record-keeping tasks.
• You'll be an integral part of the team, closely collaborating with the Sales Department to support strategic initiatives.

Requirements

Career: Systems Engineer, Computer Engineering, Computer Science, Information Technology, Industrial Engineer, Economist, Statistician

Nice to Have: Programming, Salesforce, Tableau, Power BI

Hybrid Roles:

About the Role:

The Quality Manager is responsible for designing, planning, coordinating and executing projects oriented towards quality improvement in the site´s manufacturing processes. Provides support to Process Quality and Quality Engineering areas management. Establishes and maintains Quality Management systems that meet regulatory requirements, corporate policies, internal policies and business needs. Additionally, he/she is responsible for planning and supervising In Process Quality Engineers functions and activities.

Your Responsibilities Include:

• Coordinate Quality Engineering and In Process Quality Engineering areas engineers’ functions and activities.
• Provide support to new products/process transfer projects; review risk analysis (PFMEA) for the different processes.
• Plan, coordinate and execute projects oriented towards in process defects prevention.
• Design and implement process control strategies.
• Facilitate and support the Quality Control supervision function through Quality Engineers and Quality Supervisors.
• Review and/or approval of documents, investigations, extensions or another regulatory figure within the company´s quality system, as an alternate representative of Quality Management.
• Provide technical support to the In Process Quality area and to other departments.
• Deliver training related to quality technologies.
• Coordinate with Corporation the implementation of projects related to the In Process Quality area.
• Create new procedures on In Process Quality and/or improve the existing in order to facilitate and assure regulatory compliance.
• Responsible for acting as Subject Expert Matter (SME) of the following chapters of the company´s quality system: 803.5 Individual Adverse Event reports, 820.70 Production and Process Controls, 820.75 Process Validation, 820.60 Identification, 820.65 Traceability, 820.72 Inspection, measuring and test equipment, 820.90 Non-conforming product, 820.80 Receiving, in-process and finished device acceptance, 820.100 CAPA, 820.198 Complaint Files.
• Participate as a core team member in the new products transfer process, representing Quality Assurance areas.
• May act as NCEP System administrator for the area: tracking and keeping NCEP investigations related to the area closed; area MRB administrator; area NCEP owner; perform continuous improvements in NCEPs for the area; coordinate with other NCEP administrators on actions executes and the impact on other areas.
• May provide support to the Quality Director in his/her responsibilities. Authorized to sign as the Quality Director designee or representative in his/her absence or as required.
• Participate in the PIR (Product Inquiry Report) process, assuring: diligent execution of activities related to the PIR, PIR assessment in the eCAPA system, PIR execution, and appropriate process communication to Corporation. May act as the Quality Director (Head of Quality) designee in PIR process activities.
• May provide guidance and supervision to process validation areas, software validation complaint handling, MTAC, Calibration, Microbiology, supplier, Q process development, and/or design assurance.

What We’re Looking For:

• Licenciature degree in Industrial, Electronic, Biotechnology, Electromechanical Engineering or Field Related.
• English Level desired:90-94%.
• At least 10 years of experience in similar position.
• Desired knowledge: Formal training on statistical and quality techniques, desirable ASQ Certified, Knowledge of Six Sigma, Lean, APQP or similar tools.

Benefits • Life-Work Integration • Community • Career Growth