Ai Backend Software Engineer Ii - Application Platform jobs at Booking in Netherlands, Amsterdam

As a Software Engineer working on the AI Application Platform, you will work at the intersection of scalable backend systems and cutting-edge AI. You will have the opportunity to design and build the core platform that enables product teams to rapidly develop and deploy AI-powered experiences for millions of people. You will tackle complex performance and scaling challenges, shape the foundation of our AI infrastructure, and collaborate closely with ML engineers, data engineers, and data scientists to bring intelligent systems into production at scale.

Important aspects of the job can include:

• Design and evaluate architecture solutions for AI infrastructure, rapidly prototyping to validate key assumptions and guide decision-making.
• Explore, benchmark, and integrate new AI/ML tools and technologies to drive innovative engineering solutions that meet evolving business needs.
• Build and maintain scalable, reusable backend services that support real-time AI/ML inference, model deployment, and data pipelines.
• Collaborate closely with ML engineers, data engineers, and data scientists to bring AI/ML models into production and optimize system performance.
• Take end-to-end ownership of system reliability and operational excellence, including performance tuning, observability and incident management.
• Continuously grow technical and interpersonal skills through hands-on experience, knowledge sharing sessions, and industry events.

We have found that people who match the following requirements are the ones who fit us best:

• Experience in feature engineering, integrating AI/ML models into production systems, and understanding model behavior, performance and constraints.
• Experience building AI agents and components such as memory, context engineering, retrieval, and orchestration.
• Experience working in cross-functional teams alongside ML engineers, data scientists, and product stakeholders to bring AI/ML products to production.
• 7+ years of professional experience in software engineering, with a focus on backend or platform development.
• Experience building distributed systems at scale, with a focus on performance tuning, observability, and reliability best practices.
• Experience with scalable data storage systems (e.g. MySQL, Redis) and optimizing data access and caching for high-throughput applications.
• Proficiency in one or more server-side programming languages such as Java, Scala, or Python.
• Experience with containerization tools like Docker and Kubernetes, and deploying applications in cloud environments such as AWS or GCP.
• Ability to navigate ambiguity, take ownership of complex problems, and drive them to resolution.
• Bachelor's or Master’s degree in Computer Science, Engineering, or a related technical field, or equivalent industry experience.

• Annual paid time off and generous paid leave scheme including: parental (22-weeks paid leave), grandparent, bereavement, and care leave.
• Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country).
• A beautiful sustainable, that offers on-site meals, coffee, and snacks, multi-faith and breastfeeding rooms at the office.
• Commuting allowance and bike reimbursement scheme.
• Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers.
• Free access to online learning platforms, development and mentorship programs.
• Global Employee Assistance Program, free Headspace membership.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

As a Software Engineer working on the AI Application Platform, you will work at the intersection of scalable backend systems and cutting-edge AI. You will have the opportunity to design and build the core platform that enables product teams to rapidly develop and deploy AI-powered experiences for millions of people. You will tackle complex performance and scaling challenges, shape the foundation of our AI infrastructure, and collaborate closely with ML engineers, data engineers, and data scientists to bring intelligent systems into production at scale.

Important aspects of the job can include:

• Design and evaluate architecture solutions for AI infrastructure, rapidly prototyping to validate key assumptions and guide decision-making.
• Explore, benchmark, and integrate new AI/ML tools and technologies to drive innovative engineering solutions that meet evolving business needs.
• Build and maintain scalable, reusable backend services that support real-time AI/ML inference, model deployment, and data pipelines.
• Collaborate closely with ML engineers, data engineers, and data scientists to bring AI/ML models into production and optimize system performance.
• Take end-to-end ownership of system reliability and operational excellence, including performance tuning, observability and incident management.
• Continuously grow technical and interpersonal skills through hands-on experience, knowledge sharing sessions, and industry events.

We have found that people who match the following requirements are the ones who fit us best:

• 3+ years of professional experience in software engineering, with a focus on backend or platform development.
• Experience building distributed systems at scale, with a focus on performance tuning, observability, and reliability best practices.
• Experience with scalable data storage systems (e.g. MySQL, Redis) and optimizing data access and caching for high-throughput applications.
• Proficiency in one or more server-side programming languages such as Java, Scala, or Python.
• Experience in feature engineering, integrating AI/ML models into production systems, and understanding model behavior, performance and constraints.
• Experience building AI agents and components such as memory, context engineering, retrieval, and orchestration.
• Experience working in cross-functional teams alongside ML engineers, data scientists, and product stakeholders to bring AI/ML products to production.
• Experience with containerization tools like Docker and Kubernetes, and deploying applications in cloud environments such as AWS or GCP.
• Ability to navigate ambiguity, take ownership of complex problems, and drive them to resolution.
• Bachelor's or Master’s degree in Computer Science, Engineering, or a related technical field, or equivalent industry experience.

• Annual paid time off and generous paid leave scheme including: parental (22-weeks paid leave), grandparent, bereavement, and care leave.
• Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country).
• A beautiful sustainable, that offers on-site meals, coffee, and snacks, multi-faith and breastfeeding rooms at the office.
• Commuting allowance and bike reimbursement scheme.
• Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers.
• Free access to online learning platforms, development and mentorship programs.
• Global Employee Assistance Program, free Headspace membership.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Role description

• This role is based in Amsterdam

• At Booking.com we are proud of the way we use data and experimentation to drive better product decisions. Over the last 20 years, we have continuously invested in building the best possible experimentation platform to enable our colleagues throughout the company to make the best possible decisions for our customers, partners and our business.

We are seeking a
Technical Product Managerto join our Core teams in the Experimentation Platform department. In this role, you will own key components of the experimentation data infrastructure and data products that power product decision-making at Booking.com.

• You will be responsible for ensuring that our tracking systems, randomization logic, data pipelines and APIs are reliable, scalable and easy to use. You will partner closely with engineers to modernize legacy systems and enhance developer experience across the company.

• You will enable experimentation across a wide range of services and technologies by ensuring consistent data quality, seamless integration and robust support for new use cases as the platform evolves.

• You will lead the ideation and generation of experimentation data products by identifying use cases and enabling governed and secure access to experimentation datasets to increase the value Booking.com generates from experimentation and ensure the accuracy and trustworthiness of the data teams rely on.

Key Job Responsibilities and Duties

• Experimentation Data Infrastructure

  • Contribute to the vision and roadmap for the Core team’s data infrastructure, ensuring it supports reliable data collection, processing, and access at scale.

  • Support the modernization of experimentation infrastructure, helping migrate legacy systems to more scalable, cloud-based solutions.

  • Partner closely with engineers to deliver and operate tracking, ingestion, and pipeline systems that ensure accuracy, performance, and reliability.

  • Define and monitor critical success metrics to evaluate product health and team impact.

  • Help the team identify and manage technical debt, balancing immediate delivery needs with long-term maintainability.

  • Work with your engineering counterpart to prioritize the team backlog, aligning day-to-day execution with user and business needs.

  • Collaborate with cross-functional stakeholders (engineering, data science, product) to gather requirements and ensure Core team services meet their needs.

  • Drive improvements in automation, monitoring, and observability to reduce operational workload and increase system reliability.

  • Partner with other product managers in the department to coordinate dependencies and contribute to the broader experimentation platform

• Experimentation Data Products

  • Lead the ideation and delivery of experimentation data products that make experimentation data accessible, accurate and actionable.

  • Define use cases and requirements for post-experiment analysis that is not supported by the UI.

  • Enable governed and secure access to experimentation datasets to ensure consistency and trust across all analytical use.

  • Establish data quality and governance standards to maintain accuracy, reliability and compliance across experimentation data products.

Role Qualifications and Requirements

• Experience: Minimum 4 years in Product Management with a technical or platform focus, ideally managing data platforms (e.g., Experimentation, Machine learning platforms, Data warehouse, Data Lakes)

• Data Product Mindset: Experience defining and delivering internal data products that transform raw data into trusted, actionable insights. Comfortable working with stakeholders to identify use cases, shape data access patterns and enforce governance standards.

• Delivery & Maintainability: Proven ability to manage technical roadmaps, address technical debt and balance short-term delivery with long-term platform and product health.

• Technical Fluency: Strong understanding of APIs, real-time and batch data pipelines, tracking libraries, and event collection technologies.

• Experimentation Knowledge: Familiarity with A/B testing and experimentation concepts, with an eagerness to deepen expertise in this area.

• Analytical Skills: Ability to validate assumptions, explore data, and trace how it moves through systems; proven problem-solving and structured thinking.

• Collaboration & Communication: Effective at engaging with engineers, data scientists, and users of the platform, translating technical detail into actionable goals.

: Global Impact, Personal Relevance

• Annual paid time off and generous paid leave scheme including: parental (22-weeks paid leave), grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, working from home furniture and ergonomic support, and up to 20 days per year working from abroad (home country)

• A beautiful sustainable , that offers on-site meals, coffee, and snacks, multi-faith and breastfeeding rooms at the office

• Commuting allowance and bike reimbursement scheme

• Discounts & Wallet credits to spend on our products, upgrade to Booking.com Genius Level 3, and friends & family Booking.com discount vouchers

• Free access to online learning platforms, development and mentorship programs

• Global Employee Assistance Program, free Headspace membership

Career Development Opportunities

• Bi-annual performance conversations, company-wide mentoring program, and internal development opportunities

• Unlimited access to online learning platforms: Udemy, Coursera, LinkedIn learning, O'reilly

Application Process

• The interview process will entail a total of 4 interviews, all conducted via Zoom video conferencing.

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Key Responsibilities

• Business Acumen:
• Maintain a fundamental understanding of the Booking.com business, industry news and risk best practices and apply that knowledge in the context of your core areas of responsibility.
• Critical Thinking:
• Identify and design solutions in a wide range of situations, and proactively propose concrete improvement plans.
• Objective Setting, Prioritization & Task Management:
• Independently structure and execute work, decide on priority areas and output fitting the overarching objectives and priorities. Deliver in line within agreed timelines and escalate issues to the appropriate level and roles within the organization where needed.
• Attention to Detail:
• Produce high quality, accurate output across a broad range of topics, with limited review and oversight required.
• Result Orientation:
• Work independently and proactively to deliver the right results for specific objectives and deliverables in line with personal and company values whilst influencing stakeholders in order to meet timelines and prioritize critical activities.
• Effective Communication & Presentation Skills:
• Effectively and clearly communicate and present information relating to core responsibilities, tailor messages and explain (technical) concepts to stakeholders.
• Facilitate cross-functional discussions.
• Organize and run larger meetings in a clear, structured and outcome-oriented manner.
• Stakeholder Management & Influencing:
• Independently identify, develop and grow relationships with key stakeholders to build and maintain a wide network within the coverage area, mostly at mid-level but also including key senior stakeholders for a bilateral flow of information.
• Align with stakeholders on impact beyond their team, respectfully challenging and influencing others to assume appropriate roles and responsibilities by adopting stakeholder management and influencing techniques.
• Confidently and independently navigate tricky discussions, incorporating Manager input around escalations, approach or blockers where needed.
• People Management:
• Provide constructive feedback to peers and incorporate received feedback into personal development goals.
• May provide mentoring and task oversight to more junior staff or external consultants.
• Support hiring process.
• Operational & Technical Expertise:
• Apply a comprehensive understanding to processes, systems and/or products within your coverage area.
• Display general understanding of the impact on the wider process and/or system landscape.
• Seek manager input for in-depth expertise.
• Risk Landscape Awareness:
• Maintain awareness or knowledge of the broader internal risk landscape across one or more business areas as well as external developments.
• Adopt a business need centric and user friendly approach to influence business stakeholders to take informed decisions in line with the risk capacity, risk appetite and risk tolerance of Booking.com.
• Risk & Governance Advisory:
• Provide input to the development of methodologies throughout the risk management lifecycle.
• Advice stakeholders in ongoing risk and compliance work within your dedicated area(s).
• Risk Identification & Assessment:
• Identify and appropriately assess risks in line with the team's frameworks and methodologies.
• Document risk assessment outcomes, including clear description of the risk, perceived level of risk and considerations for risk treatment, tailored to the topic at hand, with limited guidance and review required.
• Risk Treatment:
• Independently support control design and/or assurance activities and work with control owners to prepare controls for approval.
• Coordinate audit activities including support to close any control deficiencies identified.
• Work across teams/projects/BUs and ensure risks are appropriately mitigated.
• Develop, select and implement risk treatment strategies, proposing alternative risk treatment options where needed.

Communication.Stakeholder

• Process/Control owners (combination of directors, managers, team leaders and individual contributors)
• Subject Matters Experts (SME's) e.g. Finance, Fintech, Fraud, Legal, Security, etc.
• Other Internal stakeholders in Accommodations (i.a. CS, PS, Product), Trips, Finance, FinTech, Legal, Marketing, People, Strategy and Corporate Development and Technology (i.a. Security, Infrastructure)
• Internal & External Audit
• Risk & Control team

Communication.Type

• Persuasion / CooperationPartner with business stakeholders by: providing guidance and support in ongoing compliance;providing guidance and support in identifying risks and control gaps and, designing and implementing appropriate controls;providing clear instructions on expected stakeholder contributions and ensure follow up;facilitating and participating in cross functional groups for activities related to the risk management lifecycle;presenting and advising on standardized methodologies, processes and documentation;maintaining a business centric approach.
• Information and CooperationInform SMEs on:risk areas in need of SME input;control design and implementation;work closely together to share knowledge and experience.
• CooperationWork closely together to share knowledge and experience.
• Cooperation Support Internal and External audit teams to ensure that remediation plans are implemented on a timely basis for any deficiencies foundSupport SOX, PCI and other audit cycles
• Information and CooperationWork closely together to share knowledge and experience.

Communication.Frequency

• Continuous
• Continuous
• Continuous
• Continuous
• Continuous

Level of Education.Level of Education

• Bachelor degree
• Master degree

Level of Education.Description

• Alternatively compensating years of experience (3 to 5 years in addition to below)
• Preferred

Years of relevant Job Knowledge.Years of relevant Job Knowledge

• Advanced Knowledge (5 - 8 years)

Requirements of special knowledge/skills

• Qualities / Soft Skills:
• Enthusiastic, self-starting and flexible work attitude
• Ability to effectively prioritize and manage workload, work under pressure and deliver on timelines
• Handle multiple tasks, of varying and often complex content, generally at the same/similar time
• Have the ability to split large tasks into logical, manageable and decoupled actions which are managed effectively and delivered on time
• Strongly process, problem solving and action oriented
• Curious and proactive in the assessment and challenge of risks
• Strong team player
• Advanced communication skills and ability to actively listen
• Strong relationship building skills
• High level of integrity, confidentiality & professionalism
• Requirements of special knowledge/ Hard Skills:
• Advanced (technical) understanding of and experience with Risk Management, Compliance, Internal controls , control procedures, automation, monitoring, testing, collecting evidence and remediation activities
• Experience with large e-commerce or tech companies is advantageous
• Fluent in English, both written and spoken
• CISSP, CRISC, CISM, CISA, or similar certification is advantageous
• Project management skills
• Stakeholder management skills
• For Business Officer functions:
• Advanced understanding of and experience with risk management relevant fields, for example but not limited to:
• Business analysis
• Auditing
• Corporate governance
• Finance concepts and processes
• SOx integration
• AML/ CFT framework, GDPR, PCI, SOx
• Fundamental understanding of below IT expertise fields.
• For IT Officer functions:
• Advanced understanding of and experience with risk management relevant fields, for example but not limited to:
• IT Risk management and IT Governance
• IT Security concepts and processes
• (IT) Frameworks like ITGC, COSO, NIST
• DevOps tools like Puppet, Jenkins, Git, Docker, or Kubernetes
• JIRA
• Fundamental understanding of above Business expertise fields.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Key Job Responsibilities and Duties:

• Provide privacy legal reviews of new AI initiatives in a speedy and practical way

• Draft and maintain our AI Privacy Legal Playbook and associated processes, to ensure scalable and consistent reviews of AI initiatives

• Provide privacy legal support for our tracking tech and consent compliance programs

• Support our Genius benefits program with privacy legal reviews of new features

• Independently execute your work, collaborate with stakeholders and identify opportunities for improvement

Qualifications & Skills:

• 5+ years' experience in a top tier law firm and/or major corporation in a similar role;

• Hands-on experience in data protection, AI governance, privacy compliance;

• Solid understanding of AI, consumer-facing tech products and enterprise technology;

• A Bachelors' and/or Masters' Degree, and a legal professional qualification; a CIPP/E / CIPT (or similar) certification is preferred;

• A deep understanding of GDPR, familiarity with the AI Act and how these apply to travel tech;

• A high level of project management skill and able to "roll up sleeves" to get the job done;

• Ability to be the 'voice of reason' in tense situations - The ability to quickly respond to issues at hand and able to prioritise effectively, with a 'customer first' mindset;

• Fluency in English (and 'tech') with excellent communication skills; verbally, in writing and listening

Further traits look for:

• Alignment with Booking.com’s values (Customer First, Succeed Together, Own It, Learn Forever, Do the Right Thing).

• Curiosity, flexibility, and a creative, pragmatic approach to problem-solving.

• Confidence with collaboration.

• Ability to influence stakeholders at all levels.

• Proactivity, resilience, and a drive to deliver results.

• Strong judgment with attention to both the big picture and key details.

• Courage to take a stance and make tough decisions.

• Team-oriented, self-aware, and a good listener.

• Agility in prioritizing and meeting deadlines.

• Forward-thinking, with a focus on emerging legal and policy issues.

As a team, we believe in:

• Being integral to decision-making, shaping Booking.com’s future.

• Supporting Booking's mission to make travel accessible, fostering openness and curiosity.

• Offering opportunities for team members to explore new areas or specialize.

• Providing holistic, integrated legal and public affairs advice.

• Continuously improving Legal Operations, innovating, and sharing best practices.

• Learning from mistakes and embracing growth.

• Working collaboratively with a sense of humor and enjoying the journey together!

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

• Let’s go places together:

• Detailed instructions on post-application requirements including any required application materials, deadlines, portfolios, coding challenges, or other assessments as defined by BU or department.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Role Description:

You will play a key role to discover causal relationships in a wide variety of travel products and customers, challenge hidden assumptions and validate the robustness of conclusions to enable confident decisions at scale with real business actions.

Key Job Responsibilities and Duties:

• Responsible for fully owning the design and delivery of causal solutions based on business requirements, from idea-generation, validation, implementation to stakeholder communication. Deliver customer value with the right solutions.

• Keep a sharp eye on both the strengths and limitations of applied methodologies in real use cases. Proactively explore and research advanced statistical and causal techniques suitable for the business applications, and guide junior members as a force multiplier.

• Identify and manage stakeholders independently. Autonomously translate business challenges into proper data stories and solutions. Capable of communicating complex solutions to business stakeholders and craft peers beyond the team’s scope with in-time updates, clear visualization, accessible documentation and effective verbal language.

• Responsible for interpreting quantitative experiments and causal models to objectively guide key business decisions. Grow technical competency and spot opportunities to adopt more efficient approaches. Break down complex problems into tangible milestones to drive continuous improvements and actionable outcomes on product or strategy.

• Identify trends and behaviors from data to uncover hidden causal insights across business domains. Unlock the value of causal inference by bringing together end-to-end solutions. Learn to incorporate scalability, reproducibility and long-term orientation in the work. Embed causal techniques into the bigger picture for business takeaways and recommendations.

Qualifications & Skills:

• Experience working with dynamic project setup, multiple teams and stakeholders to align expectations and collaboration. Turning open-ended questions into clear milestones and agreed deliverables.

• Passionate in driving innovation for real applications with curious, humble and can-do attitudes.

• Proven ability to unpack real world causal questions, design modeling or experimentation solutions, and provide clear and actionable business recommendations with real influence.

• Experience to research and compare new methods and validate feasibility with real data. Clearly explain the reasoning behind technical choices, and open to peer review and discussions.

• Able to zoom in and out in problem solving. Willing to dig deep for exploration, and summarize reusable learnings and methodologies for scalable exploitation.

• Excellent communication skills for diverse audiences. Able to discuss complex technical problems in an accessible, business-friendly manner at all phases of the project.

• Proficient in handling large amounts of data and using causal model packages with Python, Snowpark, or R. Familiar with using causal packages. Produce well structured, readable and reproducible high quality code.

Booking.com’s Total Rewards Philosophy is not only about compensation but also about benefits. We offer a competitive , as well unique-to-Booking.com benefits which include:

• Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave

• Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

• Industry leading product discounts - up to 1400 per year - for yourself, including automatic Genius Level 3 status and Booking.com wallet credit

Application Process:

This section should provide:

• Let’s go places together:

• This role does not come with relocation assistance.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.

Key Responsibilities

• Business Acumen:
• Maintain a fundamental understanding of the Booking.com business, industry news and risk best practices and apply that knowledge in the context of your core areas of responsibility.
• Critical Thinking:
• Identify and design solutions in a wide range of situations, and proactively propose concrete improvement plans.
• Objective Setting, Prioritization & Task Management:
• Independently structure and execute work, decide on priority areas and output fitting the overarching objectives and priorities. Deliver in line within agreed timelines and escalate issues to the appropriate level and roles within the organization where needed.
• Attention to Detail:
• Produce high quality, accurate output across a broad range of topics, with limited review and oversight required.
• Result Orientation:
• Work independently and proactively to deliver the right results for specific objectives and deliverables in line with personal and company values whilst influencing stakeholders in order to meet timelines and prioritize critical activities.
• Effective Communication & Presentation Skills:
• Effectively and clearly communicate and present information relating to core responsibilities, tailor messages and explain (technical) concepts to stakeholders.
• Facilitate cross-functional discussions.
• Organize and run larger meetings in a clear, structured and outcome-oriented manner.
• Stakeholder Management & Influencing:
• Independently identify, develop and grow relationships with key stakeholders to build and maintain a wide network within the coverage area, mostly at mid-level but also including key senior stakeholders for a bilateral flow of information.
• Align with stakeholders on impact beyond their team, respectfully challenging and influencing others to assume appropriate roles and responsibilities by adopting stakeholder management and influencing techniques.
• Confidently and independently navigate tricky discussions, incorporating Manager input around escalations, approach or blockers where needed.
• People Management:
• Provide constructive feedback to peers and incorporate received feedback into personal development goals.
• May provide mentoring and task oversight to more junior staff or external consultants.
• Support hiring process.
• Operational & Technical Expertise:
• Apply a comprehensive understanding to processes, systems and/or products within your coverage area.
• Display general understanding of the impact on the wider process and/or system landscape.
• Seek manager input for in-depth expertise.
• Risk Landscape Awareness:
• Maintain awareness or knowledge of the broader internal risk landscape across one or more business areas as well as external developments.
• Adopt a business need centric and user friendly approach to influence business stakeholders to take informed decisions in line with the risk capacity, risk appetite and risk tolerance of Booking.com.
• Risk & Governance Advisory:
• Provide input to the development of methodologies throughout the risk management lifecycle.
• Advice stakeholders in ongoing risk and compliance work within your dedicated area(s).
• Risk Identification & Assessment:
• Identify and appropriately assess risks in line with the team's frameworks and methodologies.
• Document risk assessment outcomes, including clear description of the risk, perceived level of risk and considerations for risk treatment, tailored to the topic at hand, with limited guidance and review required.
• Risk Treatment:
• Independently support control design and/or assurance activities and work with control owners to prepare controls for approval.
• Coordinate audit activities including support to close any control deficiencies identified.
• Work across teams/projects/BUs and ensure risks are appropriately mitigated.
• Develop, select and implement risk treatment strategies, proposing alternative risk treatment options where needed.

Communication.Stakeholder

• Process/Control owners (combination of directors, managers, team leaders and individual contributors)
• Subject Matters Experts (SME's) e.g. Finance, Fintech, Fraud, Legal, Security, etc.
• Other Internal stakeholders in Accommodations (i.a. CS, PS, Product), Trips, Finance, FinTech, Legal, Marketing, People, Strategy and Corporate Development and Technology (i.a. Security, Infrastructure)
• Internal & External Audit
• Risk & Control team

Communication.Type

• Persuasion / CooperationPartner with business stakeholders by: providing guidance and support in ongoing compliance;providing guidance and support in identifying risks and control gaps and, designing and implementing appropriate controls;providing clear instructions on expected stakeholder contributions and ensure follow up;facilitating and participating in cross functional groups for activities related to the risk management lifecycle;presenting and advising on standardized methodologies, processes and documentation;maintaining a business centric approach.
• Information and CooperationInform SMEs on:risk areas in need of SME input;control design and implementation;work closely together to share knowledge and experience.
• CooperationWork closely together to share knowledge and experience.
• Cooperation Support Internal and External audit teams to ensure that remediation plans are implemented on a timely basis for any deficiencies foundSupport SOX, PCI and other audit cycles
• Information and CooperationWork closely together to share knowledge and experience.

Communication.Frequency

• Continuous
• Continuous
• Continuous
• Continuous
• Continuous

Level of Education.Level of Education

• Bachelor degree
• Master degree

Level of Education.Description

• Alternatively compensating years of experience (3 to 5 years in addition to below)
• Preferred

Years of relevant Job Knowledge.Years of relevant Job Knowledge

• Advanced Knowledge (5 - 8 years)

Requirements of special knowledge/skills

• Qualities / Soft Skills:
• Enthusiastic, self-starting and flexible work attitude
• Ability to effectively prioritize and manage workload, work under pressure and deliver on timelines
• Handle multiple tasks, of varying and often complex content, generally at the same/similar time
• Have the ability to split large tasks into logical, manageable and decoupled actions which are managed effectively and delivered on time
• Strongly process, problem solving and action oriented
• Curious and proactive in the assessment and challenge of risks
• Strong team player
• Advanced communication skills and ability to actively listen
• Strong relationship building skills
• High level of integrity, confidentiality & professionalism
• Requirements of special knowledge/ Hard Skills:
• Advanced (technical) understanding of and experience with Risk Management, Compliance, Internal controls , control procedures, automation, monitoring, testing, collecting evidence and remediation activities
• Experience with large e-commerce or tech companies is advantageous
• Fluent in English, both written and spoken
• CISSP, CRISC, CISM, CISA, or similar certification is advantageous
• Project management skills
• Stakeholder management skills
• For Business Officer functions:
• Advanced understanding of and experience with risk management relevant fields, for example but not limited to:
• Business analysis
• Auditing
• Corporate governance
• Finance concepts and processes
• SOx integration
• AML/ CFT framework, GDPR, PCI, SOx
• Fundamental understanding of below IT expertise fields.
• For IT Officer functions:
• Advanced understanding of and experience with risk management relevant fields, for example but not limited to:
• IT Risk management and IT Governance
• IT Security concepts and processes
• (IT) Frameworks like ITGC, COSO, NIST
• DevOps tools like Puppet, Jenkins, Git, Docker, or Kubernetes
• JIRA
• Fundamental understanding of above Business expertise fields.

If your application is successful, your personal data may be used for a pre-employment screening check by a third party as permitted by applicable law. Depending on the vacancy and applicable law, a pre-employment screening may include employment history, education and other information (such as media information) that may be necessary for determining your qualifications and suitability for the position.