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Key Responsibilities
Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades.
Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
Provides Alpha Site support to Engineering specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool.
Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field.
Generates and presents system performance data as required. This includes performance metrics such as MTBF, MTBI and Availability. Reporting will also include process data and I/W spending analysis.
Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at customer level. Ensures field implementation.
Requirements
Prior hands-on experiences in Wafer Fabrication Semiconductor tools (CVD, PVD, Etch)
Relevant education qualification in Engineering
Ability to work with deadlines and with all levels of internal and external stakeholders including customers
Ability to work in cleanroom work environment
Work Location
Science Park II (Moving to Tampines in end 2026)
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Key Responsibilities
Identify and troubleshoot a variety of difficult mechanical problems with limited supervision
Define, coordinate, perform and document engineering test reports
Develop, design, or modify mechanical engineering layouts, schematics, ordrawings/specificationsof difficult scope
Perform engineering analysis of difficult scope with limited supervision
Technically lead or execute projects; develop key suppliers and generate mechanical product specifications
Design, develop and implement custom mechanical tooling, fixturing and associated processes; enable the handling, assembly and/or disassembly of parts, components, sub-assemblies, and final assemblies; establish standards across all operational processes
Specify and review engineering documentation
Implement concepts for a variety of complex product issues and mechanical solutions
Clearly communicate complex or sensitive information; build consensus
Requirements
PhD/ Master/ Bachelor’s degree in Electrical or Mechanical Engineering
More than 5 years of relevant experiences in semiconductor equipment design or troubleshooting experiences
Proficient in simulation and analysis methods (FEA, thermal analysis and tolerance analysis)
Strong in the following fields: Thermal, Compressible flow, Engineering Design, Machining & manufacturing processes
Ability to craft clear engineering documentation
Ability to form effective cross-functional relationships and to communicate product design/mechanical requirements clearly to non-experts
Excellent verbal and written communication skills and the ability to interact professionally with a diverse group of internal and external stakeholders
Self-starting individual, proactive and resourceful
Work Location:
Science Park II (Moving to Tampines in end 2026)
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About this role
Looking for a motivated and hands-onto support the setup and ramp of our next-generation semiconductor manufacturing line. In this role,operationsdrive smooth technology transferand ramp toin process transfer topilot production linewill be critical to a successful and efficientfab ramp-up.
Responsibilities:
and trainonexistingR&D processes andtransferknowledge to pilot production line
Create acomprehensivechecklistto ensuresuccessful transfer of processesand materials
Collaborate with R&Dandproductionprocess, integration,operationsand hardware teams to ensurecompleting the checklist on time to meet timeline needed to start HVMoperations
Track and manage schedules, deliverables, and risks for technology transfer and production milestones.
Coordinate trainingwith R&D transferengineers
Support tools and process qualifications at HVM site
Qualifications:
Strong understanding ofsemiconductormanufacturing processesand industry standardsincluding deposition, etch, lithography and metrology
Comfortable working across time zones, collaborating with remote teams, and supporting factory-side execution
Disciplinetracking and driving deliverables to completion
Flexibility to travel back and forth betweenSouth EastAsia and the USA
Work Location:
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Key Responsibilities
Creates and monitors metrics to better understand discrepant material trends.
Investigates data trends for actions and projects to reduce manufacturing generated discrepant material and scrap.
Assign discrepant material reduction tasks and projects to personnel outside the Quality organization and track assignments to completion.
Facilitate meetings to receive updates on tasks and projects.
Provide training as necessary to Operations personnel.
In a few cases, may need to develop and implement operational sequence and processes in the fabrication of parts, components, sub-assemblies, and final assemblies and lead manufacturing engineering related projects as required.
Interfaces with other engineering functions to ensure new product has implemented changes which mitigate the risk of discrepant material being generated.
Determines root cause analysis for issues that arise during assembly and/or test of systems; drives correction actions; provides failure analysis report as required.
Uses lean six sigma methodology to drive continuous improvement projects.
Collaborate with Supplier Quality Engineers to minimize supplier caused Quality non-conformances
Quick engagement with Supplier Quality Engineers to manage responsiveness of suppliers to Mfg. issues with a focus on keeping manufacturing operational.
Engagement on stock purges or containments in manufacturing while working with the Manufacturing Engineers to assess the product and prevent a line down
Follow up with Supplier Quality Engineers and keep Manufacturing abreast of progress
Evaluates work methods, procedures, and policies. Develops and maintains new business processes; edits as necessary to ensure current practices are documented.
Requirements
Bachelor's Degree in Engineering, Science or other relevant qualifications.
At least 3 years of quality engineering experiences preferably in manufacturing or semiconductor industry
Professional qualifications in Quality will be an added advantage.
Proficiency in quality analysis tools and statistical software (e.g., Minitab).
Familiarity with Lean Manufacturing and Six Sigma principles (Green Belt preferred).
Excellent problem-solving, analytical, and communication skills.
Ability to work cross-functionally and manage multiple projects in a fast-paced environment across different time zones.
Work Location
Upper Changi
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Key Responsibilities:
Other Requirements:This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and powertools. Additionally,because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Functional Knowledge:
Business Expertise:
Leadership:
Problem Solving:
Impact:
Interpersonal Skills:
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Key Responsibilities
Perform tool build, integration, testing and troubleshooting
Ensure tool remains up for Process and other hardware qualifications
Work with Clean Room Facilities group to specify facilities requirements
Understand facilities availability and needs of the tool and work with the facilities group to manage & troubleshoot any facilities related issues
High level technical knowledge in at least one R&D discipline (Optic, Electronic, Motion, SEM): (1) Support R&D module owner in “Off & On Tool” Module Integration, Calibration and Qualification (2) Qualify Module performance to spec (on & off tool) (3) Support R&D Development (C&F) activities
Qualification of non-system components (isolated from application)
Define & execute Qualification plans; Define, execute and qualify calibration procedures (off and on tool)
Performs all standard service activities through Tier I. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs
Responds to customer tool issues by communicating with other engineers and participating in escalation conference calls
May participate in projects to reduce costs and increase uptime.
Verifies operational quality of system equipment. Assists senior engineers as needed
Applies diagnostic techniques and use of documentation and test equipment with assistance from senior engineers
Ability to diagnose and resolve technical problems. Uses training and experience to identify some process, software or hardware related system problems.
Strives to perform BKM’s. Uses knowledge management systems. Follows all IP guidelines.
Assumes responsibility for complete customer satisfaction within work area
Assists in planning, communicating, and coordinating support plans with customer management
Complies with all safety procedures and consistently demonstrates safety as a value
Requirements
Bachelor’s or Master’s degree in Mechanical Engineering, Electrical Engineering, Materials Science, or related field.
5+ years of experience in hardware qualification, testing, or development support in semiconductor or high-tech equipment industry.
Hands-on experience with test equipment, data acquisition systems, and failure analysis.
Strong understanding of hardware design principles and reliability testing methodologies.
Excellent problem-solving and troubleshooting skills.
Ability to work in a fast-paced, cross-functional environment.
Work Location
Fusionopolis (One North)
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Key Responsibilities
Other Requirements: This is a physically demanding position that often requires extensive walking, standing for extended periods of time, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., the ability to distinguish between colors, the ability to work in an environment with noise that may be difficult for some individuals with sensitivity to noise, and the use of hand and powertools. Additionally,because this position generally involves working in a clean room, it requires the use of appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields.
Functional Knowledge
Business Expertise
Leadership
Problem Solving
Impact
Interpersonal Skills
These jobs might be a good fit

Share
Key Responsibilities
Responsible for all technical support related aspects at a specific customer: escalations, fleet performance, system installations, improvement programs and upgrades.
Acts as intermediary and field escalation focal point between customer and Division by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
Provides Alpha Site support to Engineering specifically related to installation, operation, calibration, service and /or testing of a new hardware, process or software design in house or on an engineering tool
Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes on a customer tool.
Initiates and provides review of ECO's to ensure data supports fix and follow up with communication to the field.
Generates and presents system performance data as required. This includes performance metrics such as MTBF, MTBI and Availability. Reporting will also include process data and I/W spending analysis.
Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at customer level. Ensures field implementation.
Requirements
Prior hands-on experiences in Wafer Fabrication Semiconductor tools (CVD, PVD, Etch)
Relevant education qualification in Engineering
Ability to work with deadlines and with all levels of internal and external stakeholders including customers
Ability to work in cleanroom work environment
Work Location
Science Park II (Moving to Tampines in end 2026)
These jobs might be a good fit