Support Associate Ii Ots jobs at Amazon

As a Software Development Engineer II, you will design, manage and own technologies in Delivery programs space and. you will have significant influence on our overall strategy by helping define new product features, drive the system architecture, and spearhead the best practices that enable a quality product.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent

Key job responsibilities
The Software Engineer will contribute to the definition, development, integration, test, documentation, and support of ReactNative, Java & C++ software across multiple digital surfaces for Kindle Readers and Applications.​ This hands-on position will engage your engineering capabilities and technical knowledge of software development while developing experience successfully planning, organizing, and conducting software development projects in a dynamic environment.- Responsible for the architecture of software solutions, working with and improving on current limitations and compatibilities between subsystems, building new concepts and methodology, and the development of major routines and utilities.
- Designing and Building new features that are highly performant
- Preparation of technical requirements and software design specifications.
- Understanding the internals of graphics subsystems.
- Instilling best practices for software development and documentation, making sure designs meet requirements, and delivering high quality software on tight schedules.
A day in the life- ship and review C++, ReactNative or Java for reading features on Kindle E-Reader
- root cause issues and propose solutions

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one modern language such as Java, C++, or C# including object-oriented design

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Experience programming with C++.

About AWS Utility Computing (UC):
About AWS
About AWS Neuron:
You will join a dynamic team building and applying AI agents to simplify and accelerate customer adoption of Trainium and Inferentia. As an SDE II you will work with external and internal customers to identify the main obstacles and the opportunities to accelerate their adoption of the Neuron technology.Key job responsibilities
- Solve challenging technical problems, often ones not solved before, at every layer of the stack.
- Design, implement, test, deploy and maintain innovative software solutions to transform service performance, durability, cost, and security.
- Build high-quality, highly available, always-on products.
A day in the life
As you design and code solutions to help our team drive efficiencies in software architecture, you’ll create metrics, implement automation and other improvements, and resolve the root cause of software defects. You’ll also:
- Participate in design discussions, code review, and communicate with internal and external stakeholders.- Work in a startup-like development environment, where you’re always working on the most important stuff.

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- Hands-on technical experience working on the Generative AI space
- 1+ years in machine learning or other computational modeling environments with an emphasis on building and optimizing models for diverse hardware platforms

About Operations Technology Solutions (OTS)
About The Role
As an IT Support Associate II, you will use your skills to support the operations team in resolving technical problems within Amazon operations facilities in a defined geographical area that span across a multitude of technical disciplines. We are committed to improvement; you will be encouraged to participate in career development opportunities as presented to progress your career at Amazon.
Key job responsibilities
Responsibilities include, but are not limited to:- Handling support requests and procedures across the network.
- Assisting in training new hires.
- Continuous learning of new technologies.

- 1+ years of corporate setting Windows, Mac or Linux Operating systems support experience
- Experience troubleshooting integrated and interdependent computer systems
- Experience maintaining zebra thermal printers, troubleshooting thin clients, PCs, scanners, and portable handheld terminals

- CompTIA A+, CompTIA Network+, Cisco/CCNA, Linux (Redhat), Microsoft hardware (installation), AWS, or other industry relevant certifications
- Experience in a dynamic environment with a high degree of customer service

Key job responsibilities- Design and deliver modern, flexible, scalable solutions to complex optimization problems for operating and planning satellite constellations- Design and implement production quality web applications that are secure and accessibility compliant.
- Mentor fellow engineers and contribute to building a strong engineering culture.Export Control Requirements:

- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience
- 2+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience
- Experience building scalable, distributed, front-end experiences
- 2+ years of leading design or architecture (design patterns, reliability and scaling) of new and existing systems experience

- 2+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Experience with AWS services used for front ends such as CloudFront, CloudWatch, S3, Lambda, DynamoDB, IAM, Cognito, etc.
- Experience with Java and SQL
- Knowledge of client-server architectures

AWS インフラストラクチャサービス (AIS)AWS インフラストラクチャサービスは、AWS のグローバル インフラストラクチャ全体の設計、計画、提供、運用を担当しています。つまり、クラウドを安定的に稼働させ続けるのが私たちの役割です。AWS のデータセンター、サーバー、ストレージ、ネットワーク、電力、冷却装置など、すべてのインフラを包括的にサポートし、お客様が必要とするイノベーションへの継続的なアクセスを確保しています。私たちは、サプライチェーンに影響を及ぼす数千もの変数を含む複雑な課題に日々取り組んでおり、この挑戦に共に立ち向かう優秀な人材を求めています。AWS Infrastructure Services (AIS)
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.アマゾン ウェブ サービス (AWS) は急速な成長を続けており、拡大するインフラストラクチャ運用チームの一員として、データセンター エンジニアを募集しています。Key job responsibilities
In this role as a Data Center Engineer, you will be responsible for the on-site management of hardware lifecycle of our IT infrastructure that includes:
● Working as part of the Operations team; whose primary responsibility is the maintenance and upkeep of the data center infrastructure.
● Your role and responsibilities include, but are not limited to, installing server racks, removing server racks, fixing various IT hardware and network components, and also responding to emergent situations that affect operations.
● Meet customer service level agreements by resolving problems, and be the first line touch point for hardware troubleshooting and technical issues.
● Perform on-call duties and participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
● Participate in team meetings for metric analysis and to discuss achieving daily/weekly goals.
● Have the knowledge of the policies and procedures, including safety and security, within your department, and understand the appropriate application of such knowledge.
● Contribute to documentation on technical issues through root cause analysis for operational issues that occur, and contribute to process improvement initiatives relevant to the data center environment.
● More experienced engineers may assist in training less experienced members of the team.* オペレーションチームの一員として、データセンターインフラの保守・維持を主な責務とします。
* 業務内容には、サーバーラックの設置・撤去、各種ITハードウェアやネットワーク機器の修理、運用に影響を及ぼす緊急事態への対応などが含まれます。
* 顧客とのサービスレベル契約を遵守し、ハードウェアのトラブルシューティングや技術的課題に関する第一次対応窓口を担当します。
* オンコール対応を行い、データセンター運用に携わるとともに、定期メンテナンスや変更管理作業を通じてインフラの監視を実施します。
* メトリクス分析および日次・週次目標の進捗確認のためのチームミーティングに参加します。
* 部門内の安全性やセキュリティを含むポリシーと手順を理解し、適切に実践します。
* 運用上の問題に対する根本原因分析を通じて技術文書の作成に携わり、データセンター環境の改善施策に貢献します。
* 経験豊富なエンジニアは、必要に応じて経験の浅いチームメンバーの指導を行います。A day in the life
● You will support Data Center infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.)
● You will follow the instructions ticket-based environment and work on systematic problem resolution and perform routine operation activities on hardware, or spare parts, including installing and removing server racks and fixing server hardware.
● You will perform on-call duties and will participate in Data Center operations, handling scheduled maintenance and change management activities that require monitoring of the data center infrastructure.
● Show a strong aptitude for troubleshooting and problem solving.
● You will be involved with site management and maintain tidiness in operation areas.
● Work in a rotating shift with a team of other engineers. Your standard shift hours are 10 hours with a one hour break. You work on 4 days work shifts and 3 days off in the week. Your standard work hours are 8:00-18:00, 12:00-22:00, 22:45-08:15.* データセンターのインフラ機器（ラック、サーバー、ネットワーク機器、ハードウェア部品、ケーブル等）の保守管理を行います。
* チケットシステムに基づき、サーバーラックの設置・撤去やサーバーハードウェアの修理など、ハードウェアや部品の日常的な運用作業を体系的に実施します。
* オンコール対応を含め、データセンターの運用に携わり、定期メンテナンスや変更管理作業におけるインフラ監視を行います。
* 高度なトラブルシューティングと問題解決能力を発揮します。
* サイト管理に参画し、運用エリアの5S（整理・整頓・清掃・清潔・躾）を徹底します。
* 他のエンジニアチームと交代制シフトで勤務します。シフトは1日10時間（休憩1時間含む）、週4日勤務・週3日休みの体制です。勤務時間帯は8:00～18:00、12:00～22:00、22:45～08:15のいずれかとなります。About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS
AWS が選ばれる理由
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

● No experience in data centers is necessary, only a desire to learn. We provide all of the training.● Ability to work non-standard hours such as 10 hour shift with 1 hour break (You work on 4 days work shifts and 3 days off in the week. Your standard work hours are 8:00-18:00, 12:00-22:00, 21:45-08:15.● データセンターでの経験は不問です。学ぶ意欲のある方を歓迎します。必要な研修は全て当社で実施いたします。● 変則的な勤務時間に対応可能な方（10時間勤務・1時間休憩、週4日勤務・週3日休み） 勤務シフト：8:00～18:00、12:00～22:00、21:45～08:15

● 1+ year of networking, server, other IT experience.● IT分野（ネットワーク、サーバー管理など）での実務経験が1年以上ある方

We have ambitious vision to simplify full funnel advertising solutions, at scale, with specialized agentic AI-powered models and diversify the demand to strategic verticals including finserv, autos, locals.. etc.Key job responsibilities

- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language

- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent