Jobs at Amazon in Belgium, Brussels

Key job responsibilities
As a TAM working with Public Sector customers, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

Basic Qualifications
- Experience with operational parameters and troubleshooting for four (4) of the following: Compute/Networking/Architecture/DevOps/Analytics/Security/Applications Development in a distributed systems environment.
- Experience in Technical Engineering

- Experience with AWS Services or other Cloud offerings

As a Solutions Architect at AWS, you’ll build technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey.You’ll manage the overall technical relationship between AWS and our customers, making recommendations on security, cost, performance, reliability and operational efficiency to accelerate their challenging, mission-critical projects.Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of AWS features.
You will participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts) and evangelize and educate about AWS technology (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences).

BASIC QUALIFICATIONS
· Background in any of the following: Cloud Architecture, Systems Design, Software Development, Infrastructure Architecture, Data Engineering or DevOps
· Technical Degree (Computer Science, Maths, Engineering or equivalent) and/or relevant tech experience.
· Fluent written and verbal communication skills in English
· A passion for technology and for learning

PREFERRED QUALIFICATIONS
· Experience designing, building, refactoring or operating large scale and impactful IT systems - either on premises or in the cloud
· Working knowledge of cloud native architectures
· Knowledge of a modern programming language (Python, JavaScript, Go, .Net, Java, etc.) and/or scripting, Infrastructure as Code etc.
· In-depth working knowledge in a technology domain such as distributed internet-scale web or mobile applications, DevOps, Serverless, Big Data, Analytics, Machine Learning, enterprise workloads (SAP, VMware, Windows etc.), high-performance databases (SQL and/or NoSQL), complex networking implementations, highly secured workloads etc.
· Experience working in a customer-facing role or a role which involved public speaking
· AWS certification (e.g. AWS Solutions Architect Associate or Professional) or other industry certification
· Fluent written and verbal communication skills in Dutch or French

Key job responsibilities
You’ll advise on solutions, provide technical guidance and advocate for the customer
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Develop trusting relationships with customers, understanding their business needs and technical challenges
* Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
* Consult with a range of partners from developers through to C-suite executives
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
* Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning
* Solve a variety of problems across different customers as they migrate their workloads to the cloudA day in the life
A day in the lifeAbout the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment3+ years experience in Informational Technology operations Internal enterprise or external customer-facing experience

Experience with AWS services or other cloud offeringsPreferred language: Flemish, French, English

Key job responsibilities
As a TAM working with Public Sector customers, you will help craft and execute strategies to drive our customers’ adoption and use of AWS services - including EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more.Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance:
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment3+ years experience in Informational Technology operations Internal enterprise or external customer-facing experienceFluency in English & Dutch / Flemish

Experience with AWS services or other cloud offerings

Key job responsibilities
You’ll advise on solutions, provide technical guidance and advocate for the customer
* Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
* Develop trusting relationships with customers, understanding their business needs and technical challenges
* Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
* Consult with a range of partners from developers through to C-suite executives
* Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
* With a bias for action, you'll proactively find opportunities for customers to gain additional value from AWS
* Provide detailed reviews of service events, monthly & quarterly metrics, detailed pre-launch planning
* Solve a variety of problems across different customers as they migrate their workloads to the cloudAbout the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career GrowthWe’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.
- Understand operational parameters and troubleshooting for four (4) of the following: Compute / Storage / Networking / CDN / Databases / DevOps / Big Data and Analytics / Security / Architecture / Applications Development in a distributed systems environment · External customer-facing experience with the ability to clearly articulate to small and large audiences
- Ability to juggle tasks and projects in a fast-paced environment

Key job responsibilities
As Team Manager, you will be responsible for:* Manage job assignment on a day-to-day basis, monitoring performance on job or queue adherence, volume, and quality
* Support hiring and training of new Associates
* Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis
* Develop the work schedule for the week by balancing work across various workflows and/or navigating competing delivery priorities
* Liaise with Program Management and other global operations team leads to manage risks & propose mitigation strategies
* Track quality and utilization metrics
* File and track tickets, following up on blocks to productivity
* Provide regular, formal & informal feedback to direct reports
* Identify and help implement process-related improvement using methodologies such as Kaizen, six sigma, or leanAbout the team
In this position, you will support associates and project coordinators with their day-to-day work initiatives, activities and deliverables. You will participate in internal and external meetings, improve processes, and build mechanisms.

* Bachelor Degree or equivalent professional or military experience
* Experience working with performance metrics and developing them to measure progress against key performance indicators
* Experience managing a team or a group of people while supporting projects/programs

* Experience with process improvement/quality control tools and methods
* Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues
* Excellent communication, strong organizational skills and very detail-oriented
* Strong interest in hiring and developing people in their respective roles
* Leadership experience in coaching and performance management
* Experience in managing process and operational escalations
* Experience with aspects of speech and language technology
* Experience in project and stakeholder management

As a Solutions Architect at AWS, you’ll build technical relationships with customers of all sizes and operate as their trusted advisor, ensuring they get the most out of the cloud at every stage of their journey.You’ll manage the overall technical relationship between AWS and our customers, making recommendations on security, cost, performance, reliability and operational efficiency to accelerate their challenging projects. Internally, you will be the voice of the customer, sharing their needs and wants to inform the roadmap of AWS features. In this role, your creativity will link technology to tangible solutions, with the opportunity to implement cloud-native reference architectures for a variety of use cases.You will participate in the creation and sharing of best practices, technical content and new reference architectures (e.g. white papers, code samples, blog posts) and evangelize and educate about AWS technology (e.g. through workshops, user groups, meetups, public speaking, online videos or conferences).
Key job responsibilities
This position is for someone who already has some technical and/or customer-facing skills and built some unique technical capabilities through their prior work or academic experience. The requirements listed below are expected of a perfect candidate who can hit the ground running on Day 1. You are not required to meet all of them, but we would like you to meet most of them. After joining us, you will be provided with a 3-month ramp-up plan . During this time, you will have an opportunity to bridge any gaps between your current capabilities and our expectations.* While we may occasionally guide you on what needs to be done, we expect you to manage execution/delivery of your projects completely autonomously
* We expect you to tackle ambiguous customer requirements, go beyond what they say and into what they really need, and develop new solutions that best match those needs. You will then need to present your solutions to the customers clearly, answering any questions that they may have.
* We expect you to be able to deeply understand AWS platform and architectural best practices. Using this knowledge, we expect you to guide our customers on how to architect their applications in the cloud taking into account variety of requirements, such as security, performance, scalability, availability, operability, and cost.
* We expect you to bring to our organization unique technical capability, be it specialized knowledge in a particular technical or industry domain, or other skill where you will become a go-to person within your team
* When working with our customers, we expect you to be able to influence entire engineering teams and their managers by demonstrating strong architectural competence and knowledge of cloud best practices
* When working with your colleagues at AWS, we expect you to influence other Solutions Architects, Sales, Marketing, and managers within your larger organization when discussing mid-term customer strategy and architectural best practices
* We expect you to independently develop and deliver public speaking in 1-to-many group settings, such as Meet-Ups or group sessions at the customer's site
* We expect you to independently develop and deliver internal training to various audiences, technical and non-technical, across entire AWS BeNeLux
* We expect you to independently develop reusable content, such as blog posts, podcasts, or small videos
* We expect you to independently develop new reusable demos of high complexity, present them to your own customers, and iterate on them until they reach the level of quality when your colleagues across larger organization would want to use them with their customersA day in the life
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

* Strong verbal and written communications skills in English
* Experience in infrastructure, database and networking architecture for highly available, internet-scale applications
* Demonstrated ability to adapt to new technologies and learn quickly
* Working knowledge of one or more topics : DevOps, Big Data, Machine Learning, Serverless computing etc
* Knowledge of the latest technologies : NoSQL databases, Containers and Real time analytics solutions.

* Team / Project leading experience in an enterprise, emerging technology or consulting company.
* Experience in leading or contributing large scale service project (Open source projects or commercial service targeting global customers)
* Experience in leading or managing large service/data center migration or large IT infrastructure operation
* Experience in Agile Project Management, DevOps, ITIL methodology
* Cloud Technology Certification (such as Solutions Architecture, Cloud Security Professional, Cloud DevOps Engineering or Machine Learning )
* Experience with highly regulated industry