Delivery Consultant Engagement Manager Professional Services jobs at Amazon in Australia

Core Focus Areas:Agentic AI Implementation & Architecture:* Design and implement multi-agent AI systems using AWS services
* Architect GenAI and Agentic AI solutions using AWS Bedrock, Amazon Q, or open source tools
* Lead complex AI transformation projects focusing on agentic systems
* Develop frameworks for AI performance optimization and business value measurement
* Implement AI governance and safety practices
* Design and operationalise evaluation frameworks to measure effectiveness, scalability and robustness of Multi agent applications
* Design and implement agent identity and provenance frameworks to ensure trust, accountability and compliance in GenAI multi agent systems.Multi-Agent Protocols & Frameworks:* Design solutions using MCP, ACP, A2A, ANP, and AG-UI protocols
* Implement agent discovery, authentication, and coordination mechanisms
* Develop multi-agent systems using LangChain, AutoGen, MetaGPT, and LangGraph
* Create secure agent-to-agent communication infrastructures
* Design real-time context sharing and state management systemsFull Stack Development:* Build end-to-end agentic AI applications using modern frameworks
* Develop frontend interfaces for AI agent interaction (React/Angular/Vue.js)
* Implement backend services for AI orchestration (Python/Node.js/Java)
* Design and Implement GenUI based interfaces to produce and render dynamic interactive experiences.
* Design microservices architectures for scalable AI deployments
* Create event-driven architectures using AWS servicesKey job responsibilities
* Expertise - Design and develop cloud-native solutions using AWS services, including hands-on software development, architecture design, and implementation of best practices in modern development methodologies
* Solutions - Provide solution implementations including software development, CI/CD pipelines, infrastructure as code, and DevOps practices while collaborating with customers to understand requirements and create technical solutions
* Delivery - Build and implement distributed computing solutions using AWS services, involving hands-on coding, testing, and deployment across cloud environments. This includes developing new applications, modernizing existing ones, and innovating on behalf of customers.
* Technical Leadership - Guide customer and partner teams in software engineering practices, code reviews, architectural decisions, and implementation of AWS services while ensuring solution quality and security best practices
* Innovation - Develop innovative solutions using AWS AI/ML services, including building AI-enabled applications, implementing Agent architectures, and creating reusable components that demonstrate innovative use of AWS servicesA day in the life
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- 7+ years of IT implementation experience
- Experience facilitating discussions with senior leadership regarding technical / architectural trade-offs, best practices, and risk mitigation
- Experience and technical expertise (design and implementation) in cloud computing technologies
- 5+ years of practical machine learning experience
- 5+ years of full stack development experience

- Experience in strategic thinking about business, enterprise software products, and new technology platforms and architectures or equivalent
- Experience implementing AWS services
- 4+ years of external or internal customer facing, complex and large scale project management experience, or AWS Professional level certification
- Hands on experience leading large-scale global data analytics projects aligned with business use cases.
- Experience in Data Quality management: Processes to measure and manage data quality, enforce data controls, and provide data assurance.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. Our Construction Managers are on the forefront of creating and delivering the most innovative products to our customers; and are known for changing the face of cloud computing.As a Pre-Construction Cost Planner, you will be responsible for developing the cost plan from feasibility to early design stage and support Pre-Construction Managers to establish the accurate budget for upcoming Data Center projects. You will own the development the Amazon specific rate library, create cost database and benchmarking tool for projects across countries in the Asia Pacific region. You will be the key person in developing the BIM model estimating system to increase the estimating efficiency and accuracy. You will lead the effort to reverse-engineer unit prices at both high-level and detailed levels, broken down by trade and major categories, drive the value engineering conversations.Key job responsibilities
- Take the ownership of the developing the cost planning and estimating system for the preconstruction stage.
- Take ownership of construction cost data from various sources to support future budget development and benchmarking.
- Review, validate, and standardize construction cost data by building types and attributes, ensuring it’s ready for efficient budget development.- Research and analyze construction cost trends through published sources, local market conditions, and studies to forecast construction costs for medium- and long-term planning.- Create and maintain budget development tools that incorporate recent bid data, historical costs, and design changes/updates. Lead continuous improvement efforts focused on enhancing budget accuracy.
- Bid assessment and completion in line with Amazon global requirements and best practices to achieve competitive market outcomes.
- Develop and maintain Asia Pacific wide operational planning cycles for accurate forecasting and regional planning.
- Manage external cost vendors when required to drive value and operational excellence and best practice, while developing key industry relationships.- Collect and evaluate lessons learned from recent project bids and costs, sharing insights to refine budget development tools.
- Track, document, and report on budget accuracy metrics to internal stakeholders and management, ensuring lessons learned are shared and applied to future projects.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor’s Degree in Construction Management, Quantity Surveying, Civil Engineering, Engineering, or 7+ years of relevant experience within industry.
- Experience in End-to-End Cost Planning and Cost Management from feasibility, concept, budget, tender, cost control and final account for ground-up commercial construction projects.
- Proven track record of creating and releasing high-quality, consistent documentation for processes, standards, and procedures.
- Proficiency in MS applications, Cost-X, Cubit and BIM integration for developing and maintaining estimating and cost planning, budget development tools and templates.

- 10+ years’ experience as a AIQS Credited Quantity Surveyor for government, major developer, general contractors or cost consultancy, specializing in cost planning, cost estimating modelling, value engineering in early design stage and tender evaluation.
- Experience collaborating effectively with various stakeholders across large organizations.
- Direct experience in the design, construction, or management of data centers, critical infrastructure, or large-scale commercial projects.
- Experience in developing and presenting business case analyses or budgets to senior leadership, including driving continuous improvement methodologies and practices.

Key job responsibilities
- Define and/or refine system requirements, participate in the development and delivery of operability-related features such as system health monitoring, diagnostics, repair, and other self-healing automation
- Develop or further existing application and system management tools and processes that reduce manual efforts and increase overall efficiency- Participate in the design and execution of production acceptance tests and new hardware evaluations
- Monitor the health of the fleet, automating system health, maintenance tasks, and reporting systems as needed
- Participate in “on-call” rotations to resolve incidents occurring out-of-hours.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 3+ years of administrative experience in networking, storage systems, operating systems and hands-on systems engineering experience
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix

- Experience with distributed systems at scale

Key job responsibilities
- Guide customers on architectures and practices meeting industry standards/frameworks, such as PSPF, ISM, ISO 27k, SOC, PCI-DSS, NIST CSF, etc.- Deliver consulting and/or implementation with enterprise security solutions such as identity management, federation systems, WAF, IPS, Anti-DDOS, and SIEM.
- Provide technical expertise in security architecture, automation, integration, and deployment (DevOps).
- Build enterprise security strategy, including for cloud adoption or driving the evolution to meet new requirements.A day in the life
Diverse Experiences: AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job below, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth - We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- 5+ years of technical specialist, design and architecture experience
- 5+ years of security, compliance and risk management experience
- 5+ years of cloud based solution (AWS or equivalent), system, network and operating system experience
- 5+ years of external or internal customer facing, complex and large scale project management experience

- Industry security qualifications (e.g., CISA, CISM, IRAP assessor, etc.)

In this role, you will be a part of leading and building our complex and ambitious “Associate to Consultant” (A2C) SDT, as well as elevating the technical execution and delivery of your team of early-in-career Associate Consultants. Our A2C team hires early-in-career technologists, including recent graduates, and providing training, coaching, and mentoring to develop them into productive, customer-facing technical consultants. Associate Consultants in the practice may include specialists in Infrastructure, Application Development, DevOps, Data, and Security.It is expected to work from an AWS (or customer sites) at least 5+ days in a week. This is not a remote position. You are expected to be in the office or with customers as needed.Key job responsibilities- Drive technical and soft skill training to focus and accelerate consultant development
About the team
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Why AWS
Work/Life BalanceMentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

- Bachelor's degree in Computer Science, Math, or a related field
- Knowledge of compliance and security standards across the enterprise IT landscape
- Knowledge of infrastructure-as-a-service (IaaS) cloud computing transition challenges
- Experience with consulting practice leadership as manager of managers with team size 50+ and P&L responsibility
- Experience with enterprise architecture including virtualization technologies and distributed architecture

In this role, you will take end-to-end ownership of the AWS MSP programs and development activities, working cross-functionally with partner management, sales, solutions architects, and global teams.Key job responsibilities
- Drive end-to-end ownership of global AWS MSP programs, including design, implementation, and performance tracking of partner initiatives.
- Lead partner development activities including identification, evaluation, onboarding, and enablement of MSP partners aligned with AWS growth strategies.
- Manage program operations including reporting, project implementation, and resolution of partner challenges.
- Build and maintain strong relationships with MSP partners and key stakeholders, ensuring high levels of engagement and satisfaction.
- Monitor industry trends and competitive landscape to provide strategic insights and improve market positioning.
- Design and deliver partner enablement programs while continuously experimenting with new approaches to enhance partner engagement.A day in the life
As an MSP Business Development Manager, you drive partner performance and address escalations across APJ. You engage with MSP partners to discuss service portfolios and growth roadmaps, while collaborating with solution architects to design managed service solutions. The role involves leading partner enablement sessions, analyzing program data, and identifying joint sales opportunities. You'll create innovative approaches to enhance partner engagement while participating in strategic planning with regional leadership. Success requires balancing strategic initiatives with tactical execution, maintaining strong stakeholder relationships, and ensuring operational excellence across the APJ region.About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.Work/Life Balance

- Bachelor's degree
- 10+ years of experience in technology sales, partner management, or business development
- Proven track record in managing partners and/or GTM/sales background in Tech industry
- Experience working in APJ markets
- Strong understanding of cloud computing technologies and services

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.The Data Center Chief Engineer (CE) is responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak efficiency. This involves planned preventative maintenance of equipment, daily corrective work, and emergency response. The CE serves as an expert technical resource interacting with onsite Engineering Operations Technicians (EOT) and any third party vendors. They are expected to be a singular focal point for all facility operations within a given data center and to support AWS.Key job responsibilities
• Management and leadership of DCEO Engineering Team
• Establish performance benchmarks, conduct analysis, and prepare reports on all aspects of the critical facility operations and maintenance
• Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors
• Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc
• Data Center capacity planning and reporting
• May assist in the design and build out of new facilities
• Work with IT managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency
• Deliver quality service and ensure all customer demands are met
• Responsible for asset and inventory management
• Respond to out of hours emergency calls – second level escalation point for Data Center acilities related issues / failures

- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field
- Experience in vendor management
- Experience in a data center or other critical environment
- Experience in data center engineering or operations
- Experience with Microsoft Office including Outlook, Word, and Excel

- Experience in construction or project management