Your key responsibilities
- Conducting in-depth analysis and facilitating discussions to elicit targeted business requirements that are fit for purpose and meet the needs of business stakeholders
- Preparing comprehensive business requirements documents, ensuring alignment with operational best practice and Electronic Mandatory Provident Fund (eMPF) focus
- Reviewing and dissecting 'As Is' processes, establishing necessary changes to define optimal 'To Be' processes, and driving business improvements through ongoing quality initiatives
- Defining, managing and executing project plans with agreed timescales, in accordance with client specifications and eMPF requirements
- Diligently following up on outstanding issues with business users and IT developers to ensure timely project completion and prompt resolution of change initiatives
- Actively supporting Technical Analysts in the completion of technical specifications, solution design, and integration
- Supporting all stages of testing to validate that implemented solutions meet agreed requirements, including defect management and addressing emergent change requests
- Providing input into the development of training needs, procedures, and business readiness plans to ensure smooth implementation and minimize disruption with a focus on eMPF compliance
- Managing post-implementation support in conjunction with the Project Manager, while continuously reviewing team working practices to identify opportunities for enhancing quality and productivity
- Building strong internal relationships with EY Consulting Services and other service lines within the organization, as well as productive working relationships with client personnel
- Performing daily fieldwork, informing supervisors of engagement status, and conducting client interviews, problem analysis, and advanced fact gathering
- Preparing materials, leading and participating in workshops and meetings, and utilizing technology to learn, share knowledge, and enhance service delivery
- Committing to the continuous development of eMPF knowledge and expertise, staying up-to-date with industry trends and regulatory changes to better serve clients
Skills and attributes for success
- Possess Program Management capabilities on large transformation projects and strong analytical and problem-solving skills, and demonstrated knowledge in Banking sector across core banking operations including: front, middle and back office, pillars of risk management, regulatory compliance, market infrastructure, Banking products and its value-added services
Strong analytical and problem-solving skills, with a deep understanding of the banking sector and its operations
- Self-motivation and a willingness to ask probing questions to uncover new client opportunities
- Excellent communication, presentation, and technical writing skills, enabling effective conveyance of complex concepts and issues
- A self-starting attitude and the ability to think creatively, embracing new challenges and innovative approaches
- Team management and development skills, with experience in leading diverse teams to deliver exceptional quality to clients
- Relationship-building and networking abilities within the industry and across EY's global Banking community
- Experience in leading multiple proposals, point of views (POVs), and go-to-market materials
- Intellectual curiosity and a commitment to staying current with industry trends and emerging innovations
- Strong leadership skills, with the ability to lead teams across diverse platforms and projects
- Hands-on involvement in IT infrastructure projects, particularly those related to eMPF integration or residual admins services (RAS) operations
- Excellent organizational skills and the ability to coordinate clients and project team members effectively
- Exceptional stakeholder management skills, including the ability to provide regular and accurate updates to key individuals
- Clear and effective communication skills, with the ability to engage with colleagues and clients at all levels
- A focus on eMPF compliance and integration, ensuring all projects and initiatives align with relevant regulations and industry best practices
- Knowledge of project management tools such as MS Project, JIRA and Confluence is strongly preferred
To qualify for the role you must have
- Bachelor/ Master’s degree with an emphasis on Finance, Accounting, Statistics, Economics, Design, Information Systems, Computer Science, Engineering
- At least 8-10 years of demonstrated experience in a finance transformation, ideally with consultancy. Candidates with less experience (minimum 5 years) will be considered as Senior Consultant.
- Ability to lead project, communicate with client’s management and mentor junior team members
- Develop project plan with clearly defined deliverables
- Ability to translate client’s business needs into actionable plan
- Strong analytical, logical, teamwork and organizational skills
- Structural mindset with solid problem solving and research skills
- Turn data into meaningful insights and transformative solutions
- A solid team player with experience in managing projects
- Deadline-driven, organized and able to multitask
- Good command of English and Mandarin Chinese business language
- Strong verbal, written and presentation skills
- Endless curiosity and out-of-the-box thinking
- Prior experience in the domain of consulting is an advantage
- Thorough knowledge of best practice, administration processes and procedures is desirable, as is an in-depth knowledge of client and regulatory requirements and operational frameworks
Ideally, you’ll also have
- A can-do spirit with intellectual curiosity and passionate to make a genuine difference while embedding meaningful, measurable change for clients
- Excellent presentation and facilitation skills, appropriate for senior executive level clients
- Proven program and project management experience with ability to lead and mobilize cross-functional teams. Preference towards candidates with a track record in the provision of high-impact and -complexity programs
- PMP or PRINCE II qualification is a plus
What working at EY offers
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible.