Microsoft Community Research Manager EMEA 

Ireland, Dublin 

969296419

The Research Manager will have a strong balance of consultancy, communication, and project management skills. The candidate will have at least five-year’s experience in research related to and supporting public affairs, marketing, communication or social science and has the ability to turn data into actionable insights that drive decision-making and business impact.

• Experience in community research and engagement planning
• Experience with large-scale development projects, such as major infrastructure or large industrial construction projects, is a plus
• Understanding of research principles and tactics along with modern communication strategies
• Experience developing and presenting strategic recommendations from a broad range of information (e.g., survey data, social intelligence, qualitative research, online telemetry, business metrics)
• Skilled at prioritization, creating order out of ambiguity, and marshalling resources toward achieving a common goal and a strong drive for results
• Excellent communications skills (e.g., listening, written, oral, and data visualization)
• Exceptional cross-group collaboration, including the ability to build and nurture partnerships, collaborate and influence across multiple stakeholders both inside and outside Microsoft.
• Experience with community research and engagement in a variety of communities (e.g., rural, suburban, urban)
• Experience coordinating and managing contractors
• Experience with infrastructure development
• Advanced abilities with Microsoft 365 apps and services including, Excel, PowerPoint, Word, Sharepoint, Teams, and Power BI

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to, the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Key responsibilities include:

• Use your strong balance of consultancy, communication, and project management skills to manage community research for datacenter projects from kickoff through construction.
• Conduct research, including qualitative, quantitative, and desktop research, on community factors related to the siting, design, and development of datacenters in communities across the EMEA region.
• Work with cross section of Microsoft and CO+I stakeholders, including Construction, Permitting, Engineering and Design, Land Acquisition, Land Development, Energy, and Government Affairs as well as with local Microsoft teams to integrate community issues into datacenter project evaluation and decision-making processes.
• Analyze research findings to identify and assess risks to datacenter projects and identify potential risk mitigation strategies.
• Tracks community risks by project through integrated risk register and assures risks are assigned and assigned to appropriate owners.
• Uses learnings, data, and research findings from previous projects to identify process improvements that can be standardized and implemented across regions, working with cross-functional teams to communicate and implement changes.