To ensure you’re set up for success, you will bring the following skillset & experience:
years’ experience supporting software products in a software company environment, with demonstrable knowledge of support processes and procedures, as well as a proven ability to design practical solutions to technical support problems.
motivated and collaborative, whatever it takes attitude.
to duplicate a customer's specific software error in order to define the cause.
and written communication skills for answering technical questions, and customer follow-up.
in Linux/Unix and SQL.
of databases like Oracle, PostgreSQL & MS SQL Server.
Whilst these are nice to have, our team can help you develop in the following skills:
with Control-M Workload Automation.
of shell scripting languages such as Korn Shell, PowerShell, Perl, or Bash.
of Java application servers such as Weblogic, WebSphere, and Tomcat.
debugging with software development tools.