The Difference You Will Make:
This role is based in Australia (WA, ACT, NSW, SA, Victoria, Queensland)
Programme Management
- Programme manage key initiatives including regulatory compliance projects, regulatory inquiries/investigations and other major key programmes.
- Coordinate legal work streams within APAC Legal and serve as the central node to other cross functional stakeholders for key projects.
- Prepare the necessary documentation to comply with new regulatory requirements, including registration documentation.
Consumer Disputes & Regulatory Investigations
- Undertake investigation or coordinate with other teams to investigate or provide necessary data analytics.
- Work closely with the Community Support team (i.e. customer service) to track and forecast cases.
- Effectively manage the dockets for the consumer claim / small claims tribunals in the region.
- Coordinate legal requests with other cross functional teams.
Other Areas
- Undertake legal research.
- Monitor developments in new laws and regulations.
- Work with the Legal Operations team to create the knowledge management strategy and architecture.
- Provide ad-hoc support to the APAC Legal team.
- Actively champion Airbnb’s mission, ethics and integrity.
- Support Airbnb’s commitment to building and maintaining a diverse and inclusive workplace, free of discrimination and harassment.
Your Expertise:
- Minimum 10 years’ relevant paralegal experience with law firms and MNCs, preferably in the tech / digital space.
- Excellent written and verbal communication skills.
- Highly organised and able to track multiple workstreams in a complex matrixed environment.
- Process driven and able to develop, implement, and manage processes and workflows.
- Relational and highly collaborative with excellent communication and listening skills.
- Adaptive and able to master internal tooling, including developing training and processes to enable efficient use of tools.
- Able to identify areas of opportunity to improve efficiency and team cohesion, and take action to achieve results.
- Self-starting, driven and able to work autonomously while prioritizing competing tasks in a fast-paced, challenging environment.
- Flexibility and willingness to work with all levels of the organization, and to roll up your sleeves to get the job done.
- Intellectually curious, open-minded, adaptable, and excited by dynamic change.
- Organised, detail-oriented and methodical, and able to effectively manage projects, deadlines, audits and investigations, and crafting workflows, protocols and processes.
- Empathetic, caring and humble.
- Adaptable individual possessing high integrity, excellent judgment, a sense of humour and a love for fun and adventure.
- International travel may be required.