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Apple Site Reliability Engineer China, Hong Kong, Hong Kong Island 875215827
15.06.2024
Description
• Enhance System Observability: You will be implementing and maintaining robust observability solutions which provides real-time insights into the performance and health of our systems to proactively identify and address potential issues before they impact the users.• Troubleshooting and Root Cause Analysis: Utilize your expertise to investigate and resolve incidents quickly during crisis situations, performing root cause analysis to prevent recurrence• Automation: Leverage your coding skills to create tools and automating runbooks to improve efficiency.• Documentation: Documenting and managing Runbooks and best practices to ensure knowledge sharing and team efficiency.• Communication: Strong interpersonal skills and ability to work effectively across multiple business and technical teams
Key Qualifications
- Excellent knowledge of ITIL terminology for incident and problem management
- Proven experience in monitoring distributed systems application architectures in log monitoring and analysis tools (e.g. Splunk).
- Hands-on experience in java programming and REST APIs for Application debugging and root cause analysis.
- Proficient in at-least one programming or scripting languages like Perl, Python, Ruby etc., for developing tools in Observability, ETL etc..
- Track record of excellent interpersonal, analytical, and communication skills.
Additional Requirements
- • Strong understanding of database principles and working knowledge in distributed storage and infrastructural solutions such as Oracle, Cassandra, SOLR, and Kafka
- • Good command on Linux, Networking concepts (TLS/SSL, DNS, Load Balancers, etc.,) and troubleshooting skills in large scale environments
- • Experience with container management and micro-services architectures such as Docker in cloud and on-premises infrastructure.
- Apple is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
- We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
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