Amazon Manager Enterprise Support ES - APJC INDIA 

India, Karnataka, Bengaluru 

827251286

Key job responsibilities
1.) As Enterprise Support Manager, you will lead a team of Technical Account Managers for managing Enterprise support customers.2.) Our customers are pushing the edge of technology and business for India. As an ESM you will have direct influence on this and need to ensure customers have the right resource for all their technical needs.3.) As an ESM you will get a chance to work with the most awesome technical and business development people who are passionate about technology. Together, you will help craft strategies, processes and tactics to achieve great customer outcomes as well as expanding the footprint of the Enterprise Support offering.

Bachelor’s degree in Information Science / Information Technology, Computer Science, Engineering, Mathematics, Physics, or a related field 7+ years managing technical teams 14+ Yrs of overall Experience

• Experience scaling an organization through rapid growth or expansion
• Previous experience in technical account management, business relationship management or consulting
• An adaptable communication style that can fit diverse audiences (with varying technical backgrounds)
• Proficient in communicating complex ideas, either with the written word or in presentations
• Record of driving projects to improve support-related processes and the technical support experience
• Experience with AWS service offerings