"VAST's data management vision is the future of the market."- Forbes
A Solutions Engineer works to balance various aspects of the project, from safety to design. Additionally, a Solutions Engineer researches advanced technology regarding best practices in the field and seek to find cost-effective solutions.
Responsibilities :
- Assist other department engineers in creating practical demonstrations of proposed solutions and demonstrating them to other members of the team
- Provide detailed specifications for proposed solutions including time and scope involved.
- Communicating with clients to understand their needs and recommending solutions that meet those needs.
- Creating technical documentations.
- Analyzing existing architectures to recommend improvements or identify weaknesses.
- Designing, implementing, and maintaining solutions based on client needs.
- Serves as escalation point for application support and troubleshooting provides guidance and direction in resolution of escalated issues and/or complex production, application or system problems.
- Troubleshooting and ability to analyze technical problems to prevent future occurrence.
- Deploy, Configure and Test the NAS storage.
- Analyze current technologies used within the company and develop steps and processes to improve.
- Document and monitor requirements needed to institute proposed updates in relation to customer experience.