דרושים Site Reliability Engineer Ai/ml ב-Sap ב-South Korea, Seoul

What you`ll do

The Role:

• Unique opportunity to contribute to the development of a Foundation Model on structured business data
• Design, develop and manage tools and data pipelines that enable the processing of tabular data at scale
• Extract, clean, and analyze data from various sources, while ensuring its high quality. This includes relevant data extraction from SAP S/4HANA. The data is subsequently processed, enriched, and utilized as training and benchmark data for the Tabular Foundation Model.
• In close partnership with LoB domain experts from the S/4HANA development organization, understand and interpret SAP S/4HANA data, metadata, and other development artifacts.
• Extract relevant information from SAP S/4HANA for further processing and enrichment of training data for the Tabular Foundation Model.
• Work closely with data scientists to share SAP S/4HANA data insights and specifics, enabling the model to be accurately tailored to S/4HANA data

What you bring

• PhD or Master’s degree in Computer Science, Artificial Intelligence, or other relevant disciplines.
• 2+ years of related professional experience
• Generic understanding of SAP S/4HANA backend and data model (e.g., VDM, CDS Views, RAP, OData) as well as the Data Dictionary is required.
• Proficiency in SQL and software engineering in Python
• Hands-on knowledge in cloud stack (AWS, GCP, or Azure) and handling large-scale data (>1M files; >10TB volume) is a plus
• Experience with data modelling, ABAP, Machine Learning and/or Knowledge Graph technologies (e.g., RDF, SPARQL) is a plus.
• Strong communication, coordination and collaboration skills, with the ability to work effectively in cross-cultural teams.

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Job Segment:Database, ERP, SQL, ABAP, Cloud, Technology

The professional will work across the Service Delivery Lifecycle to analyze, design, build, test, implement and/or maintain multiple system components or applications. The individual must have strong technical knowledge of SAP systems and databases. Additional responsibilities include managing periodic maintenance activities, refreshes, patching, and upgrades.

YOUR FUTURE ROLE:

You will be responsible for the technical and architectural support of our Canadian Sovereign Cloud environments. You must:

• Act as an SAP solution architect accountable for the design and implementation of SAP S/4HANA capabilities
• Strong knowledge of multi-system landscape architecture and integration aspects between heterogeneous system technologies (Global focus desired), in the areas of build and support for ECC, CRM, PI, EP, BW/4HANA, and HANA.
• Design, implement, monitor, and optimize SAP landscapes / workloads and dependent technologies (FRUN, LAMA, Solution Manager, etc.)
• Offer comprehensive knowledge on SAP S/4HANA architecture, conversion, migration path, methodology and tools.
• Understand the SAP high availability or disaster recovery (DR) architecture, network and virtual technologies (load-balancer, virtual machine).
• Manage and performs system refreshes; participates in the scheduling of refreshes as requested.
• Ability to Own, Lead and Coordinate operational tasks, escalations, process improvements.
  - Supports the operation of technical system landscapes
  - Deliver high quality and ensure stable operations
  - Identify top issues, define action plans and drive the resolution process
  - Solid know-how on various SAP Technologies; SAP products and Hyperscalers
  - Pro-active, problem solving, "can-do" attitude and “customer first” mindset
  - Capacity planning and management
  • Must be able to provide rotating on call support and after-hours support for system maintenance

What you will bring

• Minimum 10+ years of SAP Technical Administration (preferably in the domain of SAP Basis skills)
  Strong background in SAP Solutions, SAP technology and products and cloud technology
• Ability to coordinate delivery and projects as a team lead in a heterogeneous environment
• Good knowledge on S/4HANA architecture and S/4HANA related migration paths and tools
• Experience in technical architecture/implementation/change management
• Deep experience in technical planning, implementation, and configuration
• Expert across multiple SAP and non-SAP technologies.
• Capability to continuously acquire new knowledge and latest technologies in an independent, proactive way
• Deep understanding of SAP best practices on backup and recovery strategies
• Implementation, upgrade and support of the latest SAP systems versions, running on Windows/Linux OS and HANA/Sybase/Oracle/SQL Server
• Excellent communication skills both verbal and written in English
• Understanding of automation tools like Ansible and Terraform
• Provide leadership for troubleshooting and system performance initiatives

Optional

• Good knowledge of AWS/Azure and GCP
• Knowledge of security aspects of hardened internet appliances and cloud networking

We win with inclusion

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

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EXPECTATIONS AND TASKS:
Your Responsibilities:

• Design and implement solutions to support, operate and manage the entire fleet of our databases much more efficiently.
• Provide solutions and representation for complex problems internally and in front of the customers.
• Provide recommendations and assistance to customers in resolving issues and performance bottlenecks.
• Assist with performance testing and application benchmarking activities.
• Partner with other teams to define product enhancements/ specific issue resolutions etc.
• Continuous improvement of existing processes and standards.
• Participate in documenting technical solutions and improving our processes.
• Work on designing and implement automations to reduce manual intervention for database related manual maintenance/ reporting activities.

REQUIREMENTS AND QUALIFICATIONS

• Minimum 9 years of professional experience as a Database Architect or Database Engineer.
• Strong expertise in database management and data maintenance using SQL Server or Azure SQL or PostgreSQL.
• Proficient in SQL Server/ Azure SQL / PostgreSQL administration, including backup and recovery procedures and database security.
• Strong expertise and proficiency with database performance tuning is a must.
• Expertise and proficiency with scripting languages/automation.
• Excellent problem solving and debugging skills.
• Strong experience working on a cloud platform particularly MS Azure or AWS.
• Excellent communication and collaboration skills, with the ability to work effectively with customers and across a dispersed team.
• Expertise with DevOps practices and tools for continuous integration and deployment.
• Able to work independently with minimum supervision.
• Extremely customer oriented and background in customer consulting would be advantageous.
• Experience working in high availability environments (24*7) would be a bonus.
• Experience with other databases in addition to SQL Server and PostgreSQL will be considered an asset.
• Bachelor’s degree in Computer Science, Engineering, or a related field (or equivalent work experience).

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Job Segment:Database, Cloud, ERP, Testing, Developer, Technology

Do:

• Drive Design Across Product Lines:

• Help define project scope, goals, and deliverables in collaboration with cross-functional teams and design leadership.
• Work with design representatives across various lines of business to produce strategy of experience concepts to final solution.

• Help conduct user research and usability testing to understand AI-driven enterprise needs.

• Create AI interactions that augment human decision-making.

• Contribute to scalable design systems and create interactive prototypes.

• Balance business goals, technical feasibility, and user needs for effective solutions.

• Define AI Ethics & Explainability:

• Ensure AI experiences are transparent, consistent, ethical, and trustworthy.
• Develop intuitive explanations and guidelines for AI recommendations and predictions.

• Advocate for human control and transparency over AI automation.
• Innovate & Inspire:

• Stay ahead of emerging AI+UX trends and share knowledge proactively.

• Foster a culture of experimentation and user-centred

What You Bring:

• 7+ years in product design, UX/UI, or interaction design.

• Basic understanding of AI concepts—machine learning, conversational experiences, and predictive analytics.

• Hands-on experience having worked on AI-powered UX, enterprise software, or complex systems design.

• Proficiency in Figma, Sketch, Adobe XD, or similar tools.

• Skills in creating wireframes, journey maps, and high-fidelity prototypes.

• Experience building scalable design systems.

• Long-term and short-term strategic thinking.

• Effective communication of design decisions using storytelling and data.

• for mentoring and contributing toa strong design

• Shape AI in UX: Work oncutting-edgeAI-driven experiences.

• Design with Purpose: Create meaningful and transparent user experiences.

• Grow & Innovate: Join a design-first, experiment-driven culture.

• Global Impact: Influence millions of users worldwide across SAP product lines.

How to Apply:

AI related UX projects, enterprise software design experience, andunique about your design process.

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What you’ll do

• As a PhD Intern you will work with a team of experienced researchers and data scientists taking on challenges posed by the SAP customers and product units and providing smart services across and beyond the SAP portfolio. You will have the chance to work with large amounts of real-world data containing the full codebase of SAP systems
• Collaborate with the ABAP foundation model team to work and improve upon code assistance models targeting use-cases like code completion, code explanation, unit test generation, code migration, and several others
• Perform state of the art research to advance Machine Learning and Artificial Intelligence
• Choose from different focus topics: Utilizing external feedback signals (such as unit tests, static code checks) both at training and inference time; agentic workflows to handle complex user scenarios such as unit test generation; exploit structural information from the codebase, such as ASTs or data flow analysis, to utilize either directly in the model architecture or in other parts of the workflow (e.g. context injection)
• Publish research results and contribute to research that can be applied to SAP product development. Support in a hands-on fashion the integration of your results into our product
• Collaborate with academic researchers and cross-functional partners including communicating research plans, progress, and results

What you bring

• You are a PhD student (f/m/d) at least in your second year or PostDocs, specializing in a related research area
• Experience with a strong foundation in machine learning, including building systems utilizing deep learning, natural language processing, LLMs, Foundation Models, or Knowledge Graphs
• A strong publication record in recognized ML/NLP conferences or journals such as ACL, EMNLP, ICLR, ICML, NeurIPS
• Proficient in PyTorch, Python, and HuggingFace Transformers, with a good understanding of statistical analysis and shell programming. Experience with distributed training, especially NVIDIA NeMo, is a plus
• Must be fluent in English

The duration of the internship is at least 4 months but ideally 6 months and should take place in 2025.

Your set of application documents should contain a cover letter, a resume in table form, school leaving certificates, certificate of enrollment, current university transcript of records, copies of any academic degrees already earned, and if available, references from former employers (including internships). Please also describe your experience and skills in foreign languages and computer programs / programming languages.

Job Segment:ERP, Testing, Cloud, Statistics, Technology, Research, Data

The TQM demonstrates a premium level of enthusiasm and understanding of the:

• Customer’s strategy and requirements
• Customer's solution landscape
• Customer’s business processes
• Customer’s industry

Responsibilities

• Develops and maintains a strong customer relationship and works to be recognized as a Trusted Advisor providing unbiased guidance, ensuring empowerment of the customer team
• Plan and execute SAP Premium Engagements service plan as needed to drive success on the customer’s digital transformation roadmap,
• Analyze and understand customer situation/requirements, including business requirements, program/project, IT, transformational, architecture, development, infrastructure, and operational topics
• Setup, govern the Engagement and plan/coordinate/monitor/support Premium Engagement services based on the customer situation/requirements, solutions, create a value proposition, secure customer alignment, contracts, including working with account teams, solution or industry experts, partners, executives, and delivery support teams
• Manage engagement quality and execution of Premium Engagement services, including governance, top issue/escalation management, executive reporting & presentations, resource staffing, procurement, contract management, and services delivery
• Plan, coordinate engineering services or resources for end-to-end projects or focused phased activities, including design, optimization, assessment, technical integration, validation, operations, escalations, empower training, and workshops
• Identify top issues, define the associated action plan & drive the resolution process, always providing the customer with immediate help in crisis situations
• Manage Escalations and critical situations, Instruct customer on SAP's Support processes to drive efficient incident resolution
• Actively support the PE business growth , pre-sales activites in alignment with he account team and SAP strategy

Requirements

• Bachelor or Master’s Degree: Science, Tech, Engineering, Math and / or equivalent experience in the field of technology.
• 5+ hands on experience on SAP Solutions / Techchnology /development as a senior expert Industry/ operation management /project management skills/experience is an asset,
• Fluency in English and Turkish
• Broad understanding of SAP Solutions
• Broad understanding of SAP Solution Manager/Cloud ALM strategy and scenarios
• Understanding in SAP strategy including service portfolio & Cloud transformation
• Strong business acumen and presentation skills, C-Level communication skills, ability to think freely and innovatively, strong cultural awareness, respect, diplomacy, and professionalism, and is highly customer service oriented with strong customer management skills
• Proven problem-solving skills and strong work ethic are required

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