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Microsoft Customer Security Officer Manager 
Singapore 
774587394

01.05.2024



Qualifications
  1. Experience: The manager should have a minimum of 10 years of industry experience, with 5-7 years as a Chief Information Security Officer (CISO). They should have direct responsibility for developing security strategies for global companies and/or governments and overseeing the implementation and execution of said strategies.
  2. Credibility: The manager should have a career profile that enables them to be a credible and compelling security executive and trusted advisor to C-level executives. They should have a proven ability to build and sustain relationships with external stakeholders in a strategic manner.
  3. Competency: The manager should have broad information security competency, covering Identity and Access Management, Security Operations (SOC), network security, SDL, , key management, hardware security modules, security architecture and design, operations security, legal/risk/compliance, and physical security.
  4. Knowledge: The manager should have deep and broad knowledge of security issues & trends. They should be able to articulate the high-level Microsoft security strategy to both technical & non-technical audiences. They should have a detailed understanding of Microsoft 365 and Azure security frameworks, all service-level security capabilities, and all customer controls.
  5. Data Security: The manager should have in-depth knowledge of security principles, compliance standards, and the ability to apply them in diverse business contexts. They should have a detailed understanding of the current data security status for industry-standard security & audit frameworks.
  6. Communication: The manager should be an experienced & credible communicator who can cast security in the language of the business. They should be comfortable discussing Microsoft’s security strategy with CISO & other C-level executives and senior government representatives and navigating complex and high-pressure sales scenarios.
  7. Influence: The manager should demonstrate a strong ability to influence without authority to drive change with both our strategic customers and internal stakeholders.
  8. Team Management: The manager should have experience managing a team of security professionals. This includes leading, mentoring, and developing the team, as well as managing the day-to-day operations and ensuring the team meets its objectives and deliverables. The manager should also have a proven track record of successfully managing a diverse team in a fast-paced and complex environment. This experience will be crucial in ensuring the team’s success and effectiveness in their roles.

Professional:

  • Develop and maintain industry expertise: The Customer Security Officer must stay up to date with the latest developments and advancements in security including new tech, competitors, and internal product and services offerings.
  • Growth Mindset: Experience and passion for learning; implementing practices from others; trying, failing, and learning from both successes and failures; sharing practices and knowledge for others’ benefit.
  • Problem Solving: Strong analytical and problem-solving skills, with the ability to think creatively and develop innovative solutions to techncial challenges.
Responsibilities

As the Manager of Customer Security Officers, you will be responsible for leading a team of security professionals who are tasked with the following responsibilities:

  • Business Accountability – Contribute to the strategic plan for your area of accountability and drive execution to accelerate new business growth for the Microsoft Security solution area through enabling business value selling and building customer trust.
  • Team Alignment - Create alignments and partnerships across your team and related teams.
  • Decision Making & Resource management - Make decisions and direct resources within your own area of accountability. Be accountable for managing risk and resource considerations.
  • Executive presence & influence – Own relationships with technology executives – CISO/CIO/CTO and members of their office and influencing business decisions to accelerate and influence decision making and project evolution both internally and externally.
  • People Management - Deliver success through empowerment and accountability by modeling, coaching, and caring. Build a culture of trust, transparency and integrity, attracting exceptional and diverse talent.
  • Subject Matter Expertise - Leverage your expertise in Security, as a former CISO, to contribute to the direction within your scope of accountability.
  • Risk and Resource Management - Be accountable for managing risk and resource considerations.
  • Diversity & Inclusion - Drive and champion Diversity & Inclusion (D&I) within your team and across the organization.