Couchbase Strategic Account Manager 

Israel, Tel Aviv District, Tel Aviv-Yafo 

668056818

As a Strategic Account Manager you will responsible for managing and nurturing relationship’s with some of our most significant clients. You will be part of an over-achieving sales team that has established Couchbase as a dominant player in the database world.

You’ll be involved in collaborations across departments and ensure seamless service delivery and the successful execution of account-specific initiatives.

Responsibilities:

• Act as the primary point of contact for the major account, fostering strong relationships with key stakeholders.
• Understand the client’s business objectives and challenges to develop tailored solutions that meet their needs.
• Create and implement strategic account plans to achieve revenue and growth targets.
• Identify opportunities for upselling and cross-selling.
• Work closely with internal teams to align strategies and ensure seamless execution.
• Collaborate with cross-functional teams to address and resolve customer issues in a timely manner.
• Analyse account performance, track key metrics, and prepare regular reports for management.
• Conduct regular business reviews with the major account to assess satisfaction and identify areas for improvement.
• Stay informed about industry trends, and emerging opportunities.
• Act as a customer advocate within the company.
• Proactively identify and address issues, providing innovative solutions to challenges that may arise in the course of managing the major account.

Preferred Qualifications:

• 5+ year’s experience with enterprise technology in a fast-paced and competitive market with evidence of quota achievement.
• MEDDIC or equivalent sales methodology training.
• Superb relationship building skills and ability to demonstrate the value of the Couchbase platform to customers and prospects.
• SaaS selling experience, or demonstrable understanding of hyperscalers/as a service offerings.
• Strong understanding of the industry and market dynamics.
• Excellent organisational and multi-tasking skills.
• Excellent written and verbal communication skills.
• Ability to work in a fast-paced environment and to be an outstanding team player.
• Results-oriented with a focus on customer satisfaction and business growth.
• Self-motivated, independent, and high-performance individual, with ability to learn and become productive quickly.
• Database or developer experience would be an advantage.