As an IT Technology Consultant, you will be responsible for:
Handling Incidents, Alerts, and Service Requests
Delivery and maintenance of complex SAP Landscapes by providing technical expertise and support.
Planning, setup, implementation, and operation of SAP technologies achieving ambitious SLAs
Conceptual design, configuration, and administration of server landscapes with focus on Linux Operating systems
Troubleshooting and resolving any hardware, OS, App and DB related issues that impact the business
Managing daily operations ensuring high availability
Proper documentation, definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information/knowledge to the rest of the team
Coordination with international teams in global projects / crisis handling / de-escalation initiatives
While cross-trained in all topic areas (Basis/application, OS and Database), you’ll specialize in one of these areas and own incidents and service requests closure end-to-end
Role Requirements:
BE / BTech / MCA from a reputable institute
6 to 9 years of work experience in Linux administration
IT experience with network services like DNS, LDAP, Samba, sFTP, Sendmail, Postfix
Experience on at least one of the public cloud service providers (Microsoft Azure, Amazon Web Services, Google Cloud Platform)
Understanding of NFS, BlockDevice, Raid concepts
Scripting experience - Any of Shell, Perl, Python, Go, or similar
Working experience in Virtualization (XEN, VMware)
Experience with OS monitoring, backup/restore, configuration automation technologies (Chef)
Experience working in an international environment, being able to work effectively with international and virtual teams
Capable in technical documentation and creation of knowledge-based assets (KBAs)
Ability to continuously acquire new knowledge proactively and independently
Analytical and solution-oriented thinking
Basic Knowledge in Network and Storage
Preferred:
Basic knowledge in one or more of the following products: Content Server, Convergent Charging, MDM, GK Software, OpenText, SAP Cloud Connector, TOMCAT, IIS, IDM, SCM Optimizer, SAP Mobile Platform, TREX, Business Connector
Work experience as Technical SAP NetWeaver Consultant (ABAP and Java Basis Administration)
Working knowledge in Business Object Products (BOBI, BODS etc)
Working knowledge in UNIX/Linux environment, HANA DB and Sybase ASE databases