Microsoft GCR Devices & Creativity SMB Sales IC 

China, Shanghai 

629863046

Required/Minimum Qualifications

• 8+ years in partner management, sales, business development, platform ecosystem/network, or partner channel development in the Technology, Internet, or E-commerce industry
  • OR Bachelor's Degree in Double E, Finance, Engineering or related field AND 8+ years partner management, sales, business development, platform ecosystem/network, or partner channel development in the Technology, Internet, or E-commerce industry
  • OR equivalent experience
• 2+ years of experience with planning, budgeting, and other project management activities
• Good understanding of consumer channels and retail landscape, familiar with online business eco-systems
• Track record of building strategic relationships and partnering with senior account executives, and drivinglong-term sustainable sales growth with partners
• Distribution channel management with demonstrated business operational excellence, execution, and sales results achieved through collaborative business planning, implementation of channel strategies, account management, and performance monitoring
• Fluent in Mandarin and proficient in English communication in a multinational organization

Additional or Preferred Qualifications

• Work experience in Consumer Electronics/IT ecosystem experience with a focus on devices and services sales across consumer segments

• for delivering revenue quotas as theprimarybusiness owner for one or more Solution Areas. This entailsidentifying the optimal mix of go-to-market (GTM) approaches tostimulategrowth, defining sales engine targets, leading the development of small and medium business (SMB) strategies,overseeingsales engine and partner performance, and managing SMB investments topropelrevenue growth and customeracquisition. Lead the orchestration and execution of SMB growth plans, pinpointgrowth opportunities across Solution Areas, influences market dynamics, andassesscompetitive threats to generate revenue.Driver collaborationsacross major organizational units, share best practices and technical expertise,and provide instrumental support closing strategically valuable deals.
• Familiar with eCommerce SMB business channels and dynamics, develop business strategies and business plan based on eCommerce SMB business model, such as JD.com and so on.
• Lead fiscal year business planningfor small and medium business (SMB)segment acrossSolution Areason our onlinesales channel. This involvesdefining key details of SMB execution plans,securingbuy-in from key stakeholders, and determining the resources and investmentsrequiredto drive execution plans andsustainrevenue growthon our onlinesales channel. Evaluate SMB segment performance against growth targets andtake accountabilityfor leveraging local market and industry expertise to optimize return on investment (ROI)ofSecure additional investments asnecessaryto drive plan execution, therebyimpactingrevenue growth, customer acquisition, and expanding market share.
• Drive actionthrough counterparts across the business (e.g., Finance, Business Group Leaderships, Marketing, Category, BSO) and share thought leadership and expertise in local market and competitors to identify growth opportunities. Define long-term strategies and optimize execution plans for meeting and exceeding revenue targets, and develop and socialize best practices.
• Partner with leadership teams and stakeholdersacross small and medium business (SMB) segments to align on strategic priorities and drive scalable improvements in execution plans. Customize and adopt sales sprint motions,which include dataanalysis, alignment of partners, programs, incentives, and outcomes.
• Lead one or more v-teamsof internal cross-functional stakeholders across a multi-matrixed business. Applydeep expertise in partner ecosystemstoalign stakeholders, gain buy-in for long-term execution strategies, and set expectations that drive revenue performanceacrossSolution Areason our online sales channel. Define performance targets, priorities, rhythms of business (ROB), and governance models for evaluating progress on plan execution, identifying gaps, holdingteam accountable, and driving corrective action at scale as needed. Share best practices for leading business planning and plan execution within and across v-teams.
• Share local market insights, leveraging small and medium business (SMB) assets, local market expertise, marketing campaigns, and competitive insights, as well as an understanding of the voice of the customer and local market digital maturity by segments to identify opportunities and define long-term strategies for driving revenue growth and customeracquisitionat scale, via the optimal mix of partners and programs. Proactively benchmark data from local market against global data, apply

(40%)

• Build strong partnerships with the eCommerce SMB management team, with familiarity in online SMB operation models, and identify business opportunities by leveraging in-depth eCommerce SMB expertise.
• Manage small and medium business (SMB) business plans, key solution plays, and program offerings (e.g., incentives, local assessments,and programs) in alignment with One Microsoft culture to achieve joint outcomeson our online sales channel.
• Lead the evaluation of small and medium business (SMB) customer baseon our online sales channelwith virtual team stakeholders to understand growth opportunities in each sales channel,identifywhich customers are likely to invest in modernizing their business,determinewhich go-to-market offerings to activate, and ensure partneralignment.
• Evaluatecustomer and/or partner program performance in local market and predict the likelihood of sustained or increased returns. Applyinsights to drive decision-making across internal and/or external stakeholder teams,optimize return on investment (ROI), identifyopportunities to scale improvements to programs across small and medium business (SMB) sub-segments, and develop strategies and governance models for overcoming obstacles. Lead a rhythm of business to share this information and relevant insights with internal and external stakeholders and leadership. Gather voice of customer and voice of partner insights to inform program evolution.
• Engage with and influences internal and/or external stakeholders to gain buy-in and alignment on strategies and plan execution needs. Attend meetings with partners, distributors, and business leaders to discuss plans, progress, and next steps to drive revenue and performanceofsolution areason our online sales channel. Define new engagement models and share best practices and expectations for utilizing engagement models to maintain alignment and positive rapport across stakeholders.
• Work with internal stakeholders to ensure continuity in the execution of customer and/or partner programs,maintainingawareness of customer satisfaction and upcoming changes in business practices that may impact customer-partner engagement. Serve as a point of contact for escalation of customer or partner issues, monitor local market feedback on Microsoft, and make changes to customer and partner programs and engagements as needed to improve satisfaction in doing business with Microsoft. Understand customer and partner satisfaction scores and insights,supportingaction plans to address areas of opportunities.

• with online platformanddistributors todevelop businessplansfromscratch leveragingfluent SMB knowledge andexecuteflawlessly with partners.

a complex and competitive environmentsustainably, fostering agrowth mindset.