Amazon Install Operations Manager Amazon Key 

United Kingdom, England, London 

575180457

Key job responsibilities* Manage multiple external Install partners that will install Amazon Key devices in residential buildings.
* Ensure Install Operations run smoothly, keeping an high bar in terms of install speed and install quality
* Define initiatives to improve install success and time to install
* Scout for new install partner and onboard them in the network, in order to increase our coverage and/or reduce costs and/or improve quality
* Execution of both remote and onsite trainings for targeted tech teams.
* Compilation and delivery of test result datasets to relevant stakeholders
* Serve as expert resource for end user support workflows
* Support with on-site investigation when needed
* This role will require some travels
London, GBR

- Experience in program or project management
- Experiences made with smart home devices and access control systems
- Electrician or equivalent qualification and work experience
- Ability to define processes and workflows
- Understanding of technical dependencies
- Knowledge of wireless communication technologies
- Proficiency in Microsoft Office d
- Fluent written and verbal communication in English
- Strong bias for action
- Proven track record of delivering results on time
- Good communication skills to efficiently communicate with internal and external stakeholders

- Excellent communication skills, with external and internal customers.
- Experience with selecting and onboarding new partners
- Additional languages a plusOur inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need an adjustment during the application and hiring process, including support for the interview or onboarding process, please contact the Applicant-Candidate Accommodation Team (ACAT), Monday through Friday from 7:00 am GMT - 4:00 pm GMT. If calling directly from the United Kingdom, please dial +44 800 086 9884 (tel:+448000869884). If calling from Ireland, please dial +353 1800 851 489 (tel:+3531800851489).