Boston Scientific Talent Community Customer Care Representative Dutch 

Czechia, Prague, Prague 

464189119

this islinked to a specific vacancy

We’re at the forefront of the medical device industry – leading, evolving it to address unmet and emerging needs in healthcare.

Our culture powers our performance and we turn our shared vision into value with the contribution of our 36.000 colleagues around the world.

Works inline with

Your Responsibilities could include:

• Order management. Processing orders according to specific customer requirements, generating invoices and credit memos, standard deliveries , free of charge deliveries, returns etc.
• Monitor the complete delivery processes (e.g. Distribution Center and/or carrier).
• Arrange special deliveries on request.
• File ordering documents and related records.
• Reply to ad hock questions from customers and Sales division managers related to orders, payments etc.
• Handle service complaints from customers and/or sales representatives.

What are we looking for in you?

• Fluent English and Dutch
• Strong analytical skills (Excel)
• Higher education
• Standard computer skills (including MS Office)
• IT literate and a fast learner
• Experience in customer service in medical industry and SAP skill will be an asset
• Ability to work under pressure
• Likes to work both independently and in a team

What we can offer to you:

• A competitive compensation and benefits package
• Working in an international environment
• Possibility to make an impact

This is not an open job vacancy.