IBM UX Researcher 

United Kingdom, England, Winchester 

244254792

• Strategic Leadership: Develop and execute a comprehensive UX research strategy that aligns with business goals, ensuring a user-centered approach throughout the product development lifecycle.
• Leadership: Define the research roadmap you want you and your user research team to execute. Mentor UX researchers, providing guidance, feedback, and fostering their professional growth.
• Research Planning: Define research goals, methodologies, and timelines for various projects, ensuring alignment with product objectives and user needs.
• User Research: Conduct qualitative and quantitative research studies, such as interviews, usability testing, surveys, and user journey mapping, to gather insights about user behaviors, needs, and preferences.
• Data Analysis: Analyze research data and derive actionable insights that drive informed design decisions and product improvements.
• Stakeholder Collaboration: Collaborate closely with cross-functional teams, including designers, product managers, and engineers, to advocate for user needs and ensure research findings are effectively communicated and integrated into the product development process.
• User Advocacy: Serve as a user advocate, ensuring that user feedback and insights are consistently considered and prioritized in product decisions.
• Industry Trends: Stay up-to-date with the latest UX research methodologies, industry trends, and best practices, and proactively apply them to enhance our research processes and deliverables.
• Research Operations: Establish and optimize research operations, including participant recruitment, research tools, and documentation, to streamline research activities and ensure high-quality deliverables.
• Collaboration and Communication: Foster a collaborative and inclusive research culture, encouraging knowledge sharing and effective communication across teams and stakeholders.
• Executive eminence: Measure and present the impact that UX research has produced through your leadership and work.
Required Technical and Professional Expertise
Bachelor’s or Master’s degree in Human-Computer Interaction, Psychology, User Experience Research, or a related field. A Ph.D. is a plus.
• Proven experience in UX research, with a focus on user-centered research methodologies and techniques.
• Strong leadership skills, with experience managing and mentoring UX researchers.
• Expertise in both qualitative and quantitative research methods, including usability testing, interviews, surveys, field studies, and analytics.
• Proficiency in data collection and analysis and visualization tools to derive meaningful insights from research data.
• Solid understanding of UX principles, design thinking, and human-centered design processes.
• Excellent communication, presentation, and storytelling skills, with the ability to effectively convey complex research findings and recommendations to diverse stakeholders.
• Demonstrated experience in collaborating with cross-functional teams and driving user research initiatives within an agile product development environment.
• Strong problem-solving and critical-thinking abilities, with a keen eye for detail.
• Passion for user-centered design, empathy for users, and a commitment to delivering exceptional user experiences.
• Portfolio containing demonstrated UX Research experience.
• Experience with AI and/or cloud computing technology is a plus.

You will be required to work on-site in the Hursley office with the ability to work remotely occasionally.