דרושים Senior Lab Technician ב-Solaredge ב-India, Karnataka, Bengaluru

Service Manager

Key Responsibilities:

• Design and implement tailored language training programs that address agents' specific needs and proficiency levels.
• Deliver engaging and effective language lessons through various teaching methods, including interactive activities and multimedia resources.
• Provide specialized coaching to help agents master regional dialects and accents.
• Evaluate agents' progress through regular assessments, quizzes, and feedback sessions.
• Offer insights into cultural nuances to enhance agents' language understanding.
• Conduct personalized coaching sessions to address individual challenges and improve specific language skills.
• Organize and lead workshops, seminars, and group discussions to enhance agents' conversational and presentation skills.
• Stay updated with the latest language teaching methodologies, tools, and technologies to continually improve the centre's quality.
• Identify gaps in agents' understanding and provide constructive feedback to facilitate improvement.
• Communication and soft skills training to the list and publish.