דרושים Asc Cloud Erp Delivery @ Scale - Fico Logistics ב-Sap ב-China, Shanghai

What You'll Do:

• The Senior Linux & Cloud Administrator is responsible for 24x7 availability of SAP systems running in SAP ECS;
• Respond, troubleshoot and resolve alerts & incidents in the Linux OS or infra layer mainly GCP/ IBM/ BareMetal;
• Be a L3/L4 escalation point for production issues;
• Follow change management processes during service request execution;
• Seek opportunities to streamline standard operating procedures through automation;
• Must feel comfortable working in a fast paced, dynamic and flexible environment;
• Operate effectively in a global 24x7 International environment.
• To take the On Call / On Duty / Weekend task based on shift schedule.
• Work closely with team members to troubleshoot and resolve escalated incidents promptly.
• Apply ITIL incident management processes to ensure timely resolution.

What You Bring

• Experience: 8+ years of professional experience in Linux system administration with a demonstrated ability to perform trouble shooting and incident handling.
• Technical Skills:
• Expert-level Linux knowledge: Deep understanding of Linux internals, kernel architecture, process and memory management, filesystems, and system calls.
• Troubleshooting and Diagnostics: Mastery of tools like top, htop, vmstat, iostat, sar, ps, netstat, ss, journalctl, rsyslog, dmesg, strace, lsof, tcpdump, wireshark, perf, systemd-analyze.
• Networking: Advanced understanding of TCP/IP, network interfaces, routing, DNS, DHCP, firewalls, and diagnostic tools.
• Security: Strong knowledge of security principles, OS hardening, compliance, and tools for vulnerability scanning and intrusion detection.
• Scripting and Automation: Proficiency in Shell scripting, Python, and/or other scripting languages. Experience with Infrastructure-as-Code tools like Ansible, Puppet, Chef, or Terraform.
• Cloud Infrastructure: Experience with GCP mainly/AWS/ Azure including core services.
• Virtualization: Familiarity with Docker, Kubernetes, and other virtualization technologies.
• Soft Skills:
• Analytical and Problem-Solving: Exceptional ability to analyze complex issues, identify root causes, and implement effective solutions.
• Communication: Excellent written and verbal communication skills, with the ability to explain technical findings clearly to both technical and non-technical audiences.
• Documentation: Ability to create clear, concise, and comprehensive technical documentation.
• Incident Management: Experience with ITIL or similar incident management frameworks.
• Continuous Learning: A strong commitment to ongoing learning and professional development

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

Job Segment:System Administrator, Linux, Cloud, Compliance, ERP, Technology, Legal

Bring it

You’re a seasoned developer with a sharp mind for AI integration and cloud technologies. With over five years of Java experience and a strong grasp of RESTful APIs, you’re ready to build smart, scalable systems that elevate user experiences.

• Deep expertise in Java and system integration

• Experience with generative AI and AI Agents

• Familiarity with cloud-native tools like Docker and Kubernetes

• Strong problem-solving and collaboration skills

• Commitment to high-quality, functional outcomes

Build it

You’ll design and deploy AI integrations that connect SAP AI Core, SAP Joule, and custom AI Agents with SAP Commerce Cloud. Your work will automate workflows, enhance user experiences, and drive performance across global commerce platforms.

• Develop cloud-native applications and APIs

• Build interfaces between AI services and commerce systems

• Create custom AI Agents to streamline business processes

• Optimize integrations for reliability and scalability

• Collaborate across teams to align tech with business goals

At SAP, you’ll join a caring, collaborative team that values your individuality and supports your growth. With flexible work models and a culture of inclusion, you’ll thrive in a role that blends technical excellence with meaningful impact.

• Inclusive, purpose-driven workplace

• Strong focus on learning and development

• Recognition for individual contributions

• Flexible hybrid work options in Gliwice

• A team that embraces differences and fosters belonging

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Responsibilities:

• Independently analyze and refine Spark workloads, applying advanced performance tuning techniques.
• Develop and implement comprehensive monitoring strategies for detecting and diagnosing performance bottlenecks.
• Lead projects to build frameworks that facilitate scalable and elastic Business Data Cloud workloads
• Document advanced optimization strategies and lead training sessions to enhance team capabilities.
• Initiate AI-driven automation projects to improve workload efficiency and scalability.

Qualifications:

• Advanced understanding of distributed computing concepts and their optimization in big data processing.
• In-depth knowledge of Apache Spark architecture and execution model.
• Proven expertise in performance profiling and advanced tuning of Spark applications.
• Proficiency in writing complex SQL queries and optimizing DataFrame operations.
• Strong problem-solving skills for debugging runtime and performance issues.
• Experience with monitoring and analytics tools such as Grafana and Prometheus.
• Developing leadership abilities and communication skills for technical mentorship.

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We win with inclusion

Successful candidates might be required to undergo a background verification with an external vendor.

This is a hybrid role based out of Waterloo. Hybrid is 3 days a week onsite and 2 days a week remote.

Our team is motivated by principles of user empathy, user experience, best-in-class technology, agile development, and multidisciplinary cooperation. Joining our team will give you an opportunity to apply your creativity while solving interesting and challenging problems with the industry's latest technology.

• Contribute to technical design of next-generation software solutions
• Write good, extensible, and maintainable full-stack code in a variety of frameworks and architectures
• Apply agile development best practices using the Scrum Framework
• Maintain a strong focus on quality to ensure successful user experience and customer success
• Collaborate and work as a leader on a dynamic and motivated team
• Resolves complex issues within own area of expertise and supports others in resolving issues.
• Effectively communicate with local and remote teams and shares expertise to ensure product success
• Develop technical skills through mentoring and knowledge transfer
• Invest in continuous learning via ongoing training and development of professional skill set
• Collaborate with DevOps resources and other technical experts to deliver on cloud projects like resilience, customer provisioning, landscape management, build pipelines, development infrastructure
• Be available for on-call rotation participating in the operation of the service during release updates, and developer on duty assignments

We’re looking for someone who takes initiative, perseveres, and stays curious. You like to work on meaningful innovative projects and are energized by lifelong learning.

• Have advanced overall experience in code design, schema design, API design, object-oriented programming, automated testing and debugging
• Have advanced full stack development experience using several of:
• Java, C#, Go, or C/C++
• Server-side development technologies (Spring, Jetty, Java EE, Cloud Foundry)
• Web programming (HTML, JavaScript, CSS, REST, JSON)
• Unit and Integration test frameworks
• GIT and GitHub
• Possess strong communication skills with the ability to effectively engage and convey ideas to cross-functional technical and non-technical teams
• Exhibit passion for customer focused software with a commitment to the entire full-stack cloud development lifecycle including design, programming, testing, release management, cloud operations and support & maintenance

Technical knowledge in the following areas is an asset:

• DevOps tooling (Docker, Kubernetes, Maven, Jenkins)
• Relational and NoSQL database design, administration and use, and OData
• Experience with BTP Cloud Foundry
• Working experience in managing services with distributed systems and cloud scale with strong automation skills
• Relevant Industry Certification is a plus

Education and Experience:

• Bachelors’ degree in Computer Science, engineering or equivalent
• Minimum five years experience working as a software developer
• Good understanding of cloud concepts and cloud technologie

Due to the nature of the role, which involves global interactions with SAP entities, as well as with employees and stakeholders in Canada, functional proficiency in English is required for positions based in the Quebec.

AI Usage in the Recruitment Process

For information on the responsible use of AI in our recruitment process, please refer to our

Please note that any violation of these guidelines may result in disqualification from the hiring process.

What you"ll do:

• • Should be able to understand the existing informatica workflows and be able to convert the Informatica workflows into HANA procedures or libraries.
  • Design, develop, and implement integration solutions using ETL tools and scripting.
  • Manage data mapping, transformation, validation, and reconciliation processes.
  • Collaborate with cross-functional teams to gather requirements and ensure business objectives are met.
  • Strong background in database development and ETL processes using Informatica PowerCenter.
  • Troubleshoot data quality and performance issues post-migration.

What you"ll bring:

• • Proficiency in SAP CallidusCloud modules like Commissions, TnQ, & Sales Performance Management.
  • Hands-on experience with CallidusCloud Data Integration (DI) for managing data flows.
  • Experience with Informatica, SDI, ETL (Extract, Transform, Load) tools and processes.
  • Knowledge of Callidus Cloud’s DI tools like XDL or Connect Enterprise for importing, transforming, and exporting data.
  • Ability to manage large datasets and ensure data accuracy and integrity.
  • Proficiency in SQL for database querying and manipulation.
  • Experience with scripting languages like Unix Shell script for data automation.
  • Experience with reporting tools (e.g., SAP Analytics Cloud, Crystal reports, Business objects) will be added advantage.
  • Ability to create reports and dashboards to track KPIs and performance metrics.❖Knowledge of relational databases like Oracle and SAP HANA .
  • Understanding of Commission’s data model, system architecture and data flow.

Functional and Business Skills

• • Understanding of sales processes, incentive compensation, and quota management.
  • Experience configuring and customizing CallidusCloud modules to meet business needs.
  • Ability to map client requirements to SAP CallidusCloud capabilities.
  • Strong analytical skills to optimize business workflows.
  • Experience working with cross-functional teams, including sales, finance, and IT.
  • Strong communication skills for gathering requirements and delivering solutions.
  • Ability to troubleshoot integration issues and identify root causes.❖Expertise in implementing scalable and robust solutions.

Certifications (Preferred but Not Mandatory)

1. SAP Integration Suite Certification or similar cloud certifications.
2. Certifications in data integration tools or ETL processes.

General Qualifications

1. Work Experience :
   • Overall, 8-12 years IT experience with 5–8 years of relevant experience in SAP CallidusCloud product implementation or migration project.
   • Prior experience in SAP implementations, particularly in data-heavy roles.
   • Prior experience in Oracle to HANA migration project.
2. Education :
   • Bachelor’s degree in computer science, IT, or a related field (Master's degree is a plus).
3. Soft Skills :
   • Strong organizational skills for managing multiple projects.
   • Proactive attitude and ability to work independently or as part of a team.

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