In this role, you will:
- Lead or participate in managing all installed systems and infrastructure within the Systems Operations functional area
- Contribute in increasing system efficiencies and lowering the human intervention time on related tasks
- Review and analyze moderately complex operational support systems, application software, and system management tools to ensure the highest levels of systems and infrastructure availability
- Work with vendors and other technical personnel for problem resolution
- Lead team to meet technical deliverables while leveraging solid understanding of technical process controls or standards
- Collaborate with vendors and other technical personnel to resolve technical issues and achieve highest levels of systems and infrastructure availability
- Solid understanding of ITIL Service Management including change, incident and problem management best practices.
Required Qualifications:
- 4+ years of Systems Engineering, Technology Architecture experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
- Fluency in Mandarin andability to communicate effectively inEnglish is required
- Microsoft Windows 10 and Office 365 admin and troubleshooting
- Apple and Android mobile support
Desired Qualifications:
- Basic Robotic Process Automated support and development
- Scripting for operations
- SCCM OSD admin and troubleshooting
- Intune Device management support
- Project Management skills
31 Aug 2024
Wells Fargo Recruitment and Hiring Requirements:
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.