Citi Group Officer Loan Agency Operations Client Service Analyst 

China, Hong Kong 

126086267

Shape your Career with Citi

Citi’senables Citi to achieve its day-to-day operational and long-term growth goals, enabling execution of Citi’s strategy by providing services, technical solutions and infrastructure across the bank

Hybrid(Internal Job Title: Loan Doc & Proc Analyst– C09 - C10) based in Hong Kong.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• This role will manage to provide support to a variety of tasks related to the day-to-day loan administration process for syndication loans, including loan drawdown, loan rollover, payments, client enquiries within a complex loans operation environment.
• Resolves problems by identifying and selecting solutions through the application of acquired technical experience and banking product knowledge.
• Supports testing of various system enhancement, implementation, etc. and handles ad-hoc task assigned from time to time.
• Minimizes risk to the bank through increased knowledge of procedural requirements - understands and monitors errors to suggest solutions to reduce errors, and to adhere to audit and control policies.
• Has direct interaction with various internal stakeholders and external customers to disseminate information or address enquiries in a timely fashion.
• Occasionally supports Business in different regions on public holiday of respective servicing countries.

As a successful candidate, you’d ideally have the following skills and exposure:

• Sound Knowledge of loan operation processes and procedures (syndication Loan processing experience is preferred).
• Sound Knowledge of risk types, policies and control measures and processes related to loan operation.
• Minimum 2 years of relevant experience in finance or banking industry
• Consistently demonstrates clear and concise written and verbal communication skills in English and Chinese
• Possess strong problem-solving skill with critical thinking, and works well under pressure and multi-task
• Proficient in Microsoft Office

Time Type:

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