דרושים Field Sales Representative Google Cloud

Responsibilities:

Responsible for the full sales cycle to the Drivers:

lead conversation; data validation; identifying the driver's needs; suggesting the best package and closing deals by a monthly target.

The role will also include drivers training as a part of the deal closing and quality assurance and initial follow-ups and possible outbound activities.

• At least 2-3 year experience in B2C Telemarketing /Sales
• Managing sales process via Sales force - advantage
• High negotiating capabilities
• Ability to create outbound
• Working independently based on targets and goals
• Ability to gain trust and confidence with the different customers
• Ability to adjust quickly to a changing environment
• Strong ”can do” approach
• Strong oral and written communication skills

Highlights:

• High-growth: Over the past six years, we’ve consistently achieved milestones that take other companies a decade or more. During this time, we’ve significantly grown our employee base, expanded our customer reach, and rapidly advanced our product capabilities.
• Disruptive innovation: Our founders saw that traditional security didn’t work for the cloud, so they set out to carve a new path. We’re relentless pioneers who invented agentless technology and continue to be the most comprehensive and innovative cloud security company.
• Well-capitalized: With a valuation of $1.8 billion, Orca is a cybersecurity unicorn dominating the cloud security space. We’re backed by an impressive team of investors such as Capital G, ICONIQ, GGV, and SVCI, a syndicate of CISOs who invest their own money after conducting their due diligence.
• Respectful and transparent culture: Our executives pride themselves on being accessible to everyone and believe in sharing knowledge with the employees. Each employee has a place in shaping the future of our industry.

• Collaborate with engineers, product managers, and subject matter experts to document new features, updates, and cutting-edge technologies
• Design, develop, and maintain knowledge base articles that make complex topics easy to understand for our users
• Ensure that our documentation is clear, concise, and accurate, providing comprehensive resources for both technical and non-technical audiences
• Proactively update and improve existing documentation based on feedback, product changes, and industry trends
• Take ownership of documentation projects from start to finish, contributing to the continuous improvement of our documentation processes

• 3-5 years of experience in a technical writing or product documentation role, ideally in SaaS, cloud security, or a related field
• Outstanding writing and editing skills, with the ability to make complex topics accessible and engaging
• Strong collaboration and communication skills, with experience working with cross-functional teams (engineering, product, marketing, etc.)
• Self-motivated, independent, and driven to take ownership of projects while managing multiple tasks simultaneously
• Familiarity with cloud technologies, SaaS products, or cybersecurity is a big advantage
• Experience mentoring others or contributing to documentation planning and coordination is an advantage
• Experience with API documentation – an advantage
• A proactive attitude, always looking for ways to improve processes and content quality

• Be part of a well-funded, high-growth cloud security company with a stellar reputation
• Work in a hybrid environment, based in Tel Aviv, that supports flexibility and collaboration
• Join a young, energetic team that encourages innovation and creativity
• Opportunity to work on leading-edge products that shape the future of cloud security

Working Hours:

• Shift work, 24/7 availability.: Morning: 6am-14pm, Afternoon:14pm-22pm, Night: 22pm-6am
• This position is highly suitable for students.

• Previous experience in customer service is an advantage.
• Strong customer service orientation.
• High level of motivation.
• Excellent interpersonal skills.
• Presentable appearance.
• Fluency in both spoken English and Hebrew.
• Availability for a minimum of 4 shifts per week.

As a Customer Experience Representative, you will be our customers' primary point of contact, providing exceptional support.

You will work in a 24/7 customer service center, ensuring seamless support around the clock.

• Excellent verbal and written communication skills (Hebrew)
• Strong problem-solving and critical-thinking abilities
• Willing to work various shifts, including nights, weekends, and holidays.
• Ability to multitask and prioritize tasks effectively
• Strong attention to detail and accuracy

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Senior Engineer on the Data Classification team, you’ll design and development of scalable solutions that help customers understand and protect their data. You’ll work across the full product lifecycle- design, implementation, testing, and deployment—while collaborating with cross-functional teams to ensure seamless integration. Beyond your own contributions, you’ll raise the bar for those around you, driving innovation, mentoring teammates, and pushing for continuous improvement.

Your Impact

• Develop solutions for data security and classification using Rust, Python & Golang
• Contribute to feature development (design, implementation, testing, deployment)
• Collaborate with cross-functional teams for product and infrastructure integration
• Innovate solutions for high-scale data operations
• Serve as a leader, improving the work of others
• Generate ideas and participate in brainstorming
• Identify and push for team improvements

Your Experience

• BSc in Computer Science with 5+ years, or MSc with 3+ years, or equivalent military experience
• Experience with systems-level languages (C++, C, Go, etc.)
• Deep understanding of memory management
• Strong understanding of application and OS interaction
• Experience with multi-threaded and multi-process development with a performance focus
• Familiarity with CI/CD pipelines and cloud infra - Have the ability to “make stuff work" on top of writing good code

Advantages

• Experience in Rust - Big advantage
• Python/Go experience
• Comfortable with Regex & Character encodings
• Experience with applications running remotely at scale
• Familiarity with Cyber Technologies, Information Security and Software Security, etc

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.

Work in a fast-paced call center environment and make outbound retention calls to existing clients who ask to quit and/or downgrade services on their account.

• Receive inbound retention requests from current clients or initiate proactive calls to clients with low usage, all in a high-intensity call center environment.
• Initiate calls to clients with past due fees in order to collect payment.
• Resolve drivers’ complaints / concerns through active listening, empathy and professionalism.
• Utilize proactive retention skills to turn requests for service termination or downgrades into engagement by identifying drivers’ needs.
• Increase drivers’ engagement and use.
• Identify and report systematic problems that could have negative impact on clients’ experience.
• Lead processes and projects in order to generate solutions to reduce client dissatisfaction.

• Minimum of 1-2 years of experience in a Call Center sales environment.
• Excellent computer skills, experience working with SAP and / or Sales Force.
• Experience in working in a goal-oriented environment.
• Strong oral communication skills.
• Excellent interpersonal skills to work effectively with teams throughout the organization.
• Ability to gain trust and confidence with clients.
• Ability to work independently.