דרושים Director Technical Program Management Google Workspace

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a Senior Technical Research Auditor for Cortex Research, you will be honing and communicating high-quality, groundbreaking cybersecurity and threat intelligence research for Palo Alto Networks XDR & XSIAM Cortex Research Department. This is a highly technical role, and a strong research/technical background is a key qualification. Your goal is to work closely with Cortex researchers and the Unit 42 publishing team to ensure our research is clearly communicated in well-produced research articles and other written, recorded and visual materials. You will also engage in communication with external vendors and industry partners. Constant collaboration with various research groups, Corporate Communications, Legal, and Content Marketing teams is essential to help raise the profile of our research and improve our brand visibility.

Your Impact

• Work with researchers to ensure high-quality, accurate, well-written pieces that are ready for publication through our Threat Research Center, social media and other properties.

• Assist researchers with understanding how to translate complex technical research into clear storytelling that resonates with media and other non-technical audiences.

• Review and fact-check the data and claims in our threat research publications.

• Weigh in on technical research topics, such as: threat intelligence, malware analysis, reverse engineering, threat hunting, threat actor attribution, cloud and identity related attacks, endpoint security, and more.

• Make necessary corrections and/or coordinate with other teams to identify who can resolve outstanding issues in a piece.

• Maintain awareness of when additional notification and coordination is necessary in order to responsibly disclose our findings, including vulnerabilities.

• Work with the publishing team in our ongoing effort to improve our guidelines, processes and scheduling.

Your Experience

• Proven experience writing and/or reviewing cybersecurity research content, including topics, such as: malware, APT, vulnerabilities, incident response, penetration testing, cloud security, threat intelligence briefings.

• Deep familiarity with cybersecurity-related technical terms, and common frameworks such as the MITRE ATT&CK framework and demonstrate a good understanding of attack lifecycles.

• Familiarity with key concepts and terms in endpoint security, network security, identity and cloud security.

• Able to understand highly technical cybersecurity content and improve how it is communicated to a broad audience.

• Strong communicator with extraordinary writing, communication and editing skills.

• Strong attention to detail.

• Experience in online content production.

• Proven ability to manage communications and meet deadlines across complex, global stakeholder groups, with experience working in a multicultural environment and coordinating across different time zones.

• Native English speaker or English level equivalent to CEFR’s C2 level requirements.

Advantages

• Proven experience or relevant certifications in any of the following disciplines: penetration testing, threat intelligence, threat hunting, incident response, malware analysis, SOC analysis, cloud security.

• Experience in technical writing or editing in a research publication environment (academic, nonprofit or corporate).

• Reasonable command of Python, SQL or other coding languages.

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

In this role, you will lead Employee Relations for the Israel region. You will set the strategy for ER, in alignment with the wider local People team function and the Global ER strategy, and manage one ER professional also based in Israel. This role will be based in Tel Aviv, and will report to the global head of Employee Relations.

You will use your experience and knowledge of applicable policies, regulations, and industry best practices to establish and follow appropriate protocol for employee relations issues, HR compliance, and investigations. As a thought leader in this area of expertise, you will also have the opportunity to develop and deliver educational programs to create awareness and training and help create a workplace free from behavioral issues and distractions.

Your Impact

• Provide strategic guidance to leaders and PBPs on sensitive employee relations matters, including performance management, involuntary exits (including redundancies), interpersonal conflicts, and capability issues.
• Conduct investigations into complex or escalated employment matters. Partner with PBPs, Legal and other investigative parties as required to adhere to investigative best practices, reaching the optimal outcomes for our organization and employees.
• Drive organizational change initiatives in collaboration with stakeholders, ensuring that communication is effective, risk is mitigated, and that leaders and employees are supported through the process.
• Lead and own HR compliance and policy for Israel.
• Use HR analytics and data to identify trends, diagnose issues and make data-driven recommendations to the leadership team and People team colleagues.
• With the support of the Global Head of ER, define and execute the ER strategy for Israel ensuring ER practices and processes support PANW’s organizational objectives and culture.
• Lead, and contribute to, EMEA or global ER-related projects as necessary.
• Act as an advocate for equitable and fair treatment; ensure our practices continue to align to our company’s core values: Disruption. Execution. Inclusion. Collaboration. Integrity.

Your Experience

• A minimum of 12 years of Employee Relations experience gained in either an ER or HRBP role, or equivalent experience as an employment lawyer practicing in Israel.
• Experience leading, managing and scaling teams.
• Extensive practical experience advising on employment law and regulations, compliance, and ER best practice, and the ability to pragmatically apply this knowledge in a commercial environment.
• Experience conducting investigations and advising on a wide range of sensitive and complex employee relations issues, including performance management, manager/employee conflicts or complaints, and behavioral/conduct issues.
• Demonstrated experience executing on change management programs and restructures, with the ability to balance the efficient project-management of complex processes with empathy and care.
• Excellent interpersonal skills, strong emotional intelligence, and ability to build trust, rapport and influence across all levels of the company. Able to confidently influence and articulate complex issues to a diverse range of stakeholders, both verbally and in writing.
• Exceptional analytical and problem solving skills with the ability to organize and analyze data, and a passion for using data and insights to make a positive impact on the business.
• Capable of challenging the status quo and flexing solutions to changing demands.
• Track record of effectively coaching leaders to action in sensitive or ambiguous situations, and the ability to handle confidential and sensitive information with maturity, discretion and professionalism.
• Experience working in a highly matrixed and results oriented environment.
• Fluency in Hebrew and English is required.
• Preferences
• ​​Bachelor’s degree required; JD, MBA or other advanced degree preferred
• Experience of leading an ER team within a tech organization
• Project management experience

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Build and launch enterprise class products throughout the entire product lifecycle - collect customers’ feedback and hear their need, prioritize features and trade offs, write the product requirements and work closely with engineering group to deliver the roadmap

• Lead core pillars within Cortex cloud DSPM and grow them to new horizons by bringing innovative and disruptive approaches, and ensure that they can be effectively launched

• Working effectively with all areas of the organization in a global company, from engineering to sales

• Understand cloud and data security practitioners, often being able to directly relate to and understand use cases

• Work closely with our customer success, marketing and sales teams on supporting existing customers, identifying common user problems and taking the solutions you define to market

Your Experience

• 5+ years in product management with at least 3+ working on SaaS products

• 3+ years working in cloud security

• Proven technical background in a development or research role

• Inherent passion for cybersecurity and solving problems

• Great communication skills and a passion for telling stories to different audiences

• Drive to design new, innovative and disruptive solutions

• Strong desire to take ownership of new technology products and their full life cycle

• Team player with a can do approach

• BS/MS in Computer Science, Other engineering/technical degree or equivalent military experience required

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

You will work firsthand with our valued customers to address their complex post-sales concerns where analysis of situations or data requires an in-depth evaluation of many factors. You’re a critical thinker in understanding the methods, techniques, and evaluation criteria for obtaining results. You’ll enjoy networking with key contacts outside your own area of expertise, with a strong capability of detailing difficult technical issues to both non-technical and technical professionals.

You will provide post sales technical support to Palo Alto Networks End User Customers via phone, e-mail and web. You will utilize your fault isolation and root cause analysis skills to diagnose and solve complex technical issues and provide timely solutions to customers in a professional manner. You’ll regularly update support cases to record progress of calls in the call tracking system and document technical solutions and product information in the knowledge base.

Your Impact

• Provide Technical Support to customers and partners
• Provide configurations, troubleshooting and best practices to customers
• Manage support cases to ensure issues are recorded, tracked, resolved, and follow-ups are completed in a timely manner
• Provide fault isolation and root cause analysis for technical issues
• Publish Technical Support Bulletins and other technical documentation in the Knowledge Base
• Review of technical documentation for training materials, technical marketing collateral, manuals, troubleshooting guides, etc.
• Travel to customer sites in the event of a critical situation to expedite resolution as required
• Provide on-call support on an as-needed basis

Your Experience

• Experience of minimum of 4 years in support roles
• Required experience with AWS, Azure, and/or GCP
• Knowledge in containers and Kubernetes concepts - Must
• Hands on troubleshooting containers and Kubernetes (Preferable)
• Experience using API
• Creative and self starter with ability to troubleshoot and debug issues using many data sources and AI tools.
• Experience with Linux and Windows systems
• Excellent written and verbal communication skills
• Ability to work well is a diverse team environment
• Knowledge of scripting languages, preferably Python, Bash and JavaScript (Optional)
• Previous experience with Prisma Cloud or Cortex XDR (optional)
• Required knowledge of DevOps and CI/CD (preferably, but not mandatory, with hands-on experience)
• Familiarity with information security concepts, such as CVE, CVSS, etc.

You’ll be involved in implementing new products, transitioning from old products to new, and will fix integrations and critical issues as they are raised – in fact, you’ll seek them out to ensure our clients are safely supported. We fix and identify technical problems, with a pointed focus of providing the best customer support in the industry.

All your information will be kept confidential according to EEO guidelines.