דרושים Brand Manager

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

This role reports to Devops Director, Cortex product

You will be expected to be versed in the technical domains and be able to engage with an experienced cross-disciplinary staff . We are looking for someone with strong critical thinking and analytical skills, who is a self-starter, a great communicator and has demonstrated ability to build consensus at all levels, and is passionate about driving change in a dynamic fast-paced environment.

Your Impact

• Work closely with DevOps, SRE and platform engineering teams to orchestrate end-to-end delivery of complex infrastructure and product capabilities across multiple services and environments.

• Serve as the primary integration point between DevOps and development teams, ensuring smooth alignment on architecture, deployment models, CI/CD processes, reliability targets, and production readiness.

• Partner with product management to translate high-level requirements into technical execution plans, define realistic timelines, and track cross-team commitments.

• Maintain a system-level understanding of all moving parts: production change process, infra upgrades, migrations, capacity plans and rollout constraints.

• Identify and flag technical dependencies early, particularly those affecting infrastructure, deployment flows, monitoring, and scaling requirements.

• Drive and define change-management processes: release planning, rollout strategies, maintenance windows, gating criteria, risk assessments, observability readiness, and post-launch validations.

• Coordinate sprint plans, milestones, and execution cycles across DevOps and development organizations, ensuring teams deliver aligned increments that fit into broader program roadmaps.

• Provide regular communication to senior engineering leadership on execution status, blockers, architectural risks, and operational concerns.

• Work hand-in-hand with technical leads/architects to understand deep technical topics such as Kubernetes upgrades, multi-region deployments, data-store migrations, networking changes, or infra cost optimizations.

Your Experience

• 8+ years of engineering or technical program management experience, including 4+ years managing cross-functional infra/DevOps delivery programs at scale.
  

• Deep, hands-on understanding of SaaS DevOps domains: release orchestration, multi-region deployments, environment promotion flows, maintenance windows, incident lifecycle, change-management, and production readiness standards.
  

• Strong familiarity with Agile methodologies, sprint/iteration planning, and running large cross-team delivery cycles across infra and development organizations.
  

• Demonstrated ability to work with engineering teams to translate product and architectural requirements into detailed technical execution plans, functional specifications, test/validation criteria, and deployment strategies.
  

• Comfortable presenting program status, architecture risks, and operational considerations to SVP/VP-level leaders; able to convert complex technical execution into clear, actionable communication.

• Bachelor’s/Master’s degree in a technical discipline (Computer Science, Software Engineering, Information Systems)

• Hands-on experience with JIRA and Confluence.

We define the industry instead of waiting for directions. We need individuals who feel comfortable in ambiguity, excited by the prospect of a challenge, and empowered by the unknown risks facing our everyday lives that are only enabled by a secure digital environment.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Lead, mentor, and grow multiple engineering teams and managers within the DSPM domain.
• Own the full SDLC - from translating product strategy into actionable roadmaps to ensuring flawless execution and on-time delivery.
• Engage directly with strategic customers to lead technical deep-dives, architecture reviews, and roadmap discussions.
• Set high engineering standards for quality and security while building a culture of accountability and continuous improvement.
• Build a culture of accountability, ownership, and continuous improvement.
• Oversee the architecture of scalable, distributed systems (primarily Python & Go) capable of processing data at petabyte scale.
• Guide teams on building high-throughput pipelines and cloud-native microservices.
• Ensure efficient deployment, observability, and runtime stability in production environments.
• Partner closely with Product Managers and cross-functional groups (Infra, Research, UX) to define priorities and build multi-quarter roadmaps.
• Align stakeholders across business units and communicate tradeoffs, risks, and execution plans with clarity.

Your Experience

• 3+ years managing software engineering teams, including managing managers.
• 5+ years of experience as a hands-on software engineer.
• Proven track record of delivering complex, distributed cloud products end-to-end.
• Strong systems-level background in one or more languages: Go, Python.
• Experience with large-scale cloud architectures (GCP, AWS, or Azure).
• Demonstrated ability to plan, execute, and deliver roadmaps with high predictability.
• Strong collaboration skills; able to align cross-disciplinary teams around a shared goal.

Advantages

• Experience with orchestration frameworks (Temporal, Argo Workflows, etc.).
• Familiarity with BigQuery, MongoDB, PostgreSQL, or similar.
• Background in cybersecurity, data security, or threat intelligence.
• Experience running services at massive scale across distributed environments.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Ensure customers maximize their return on investment by guiding onboarding, driving adoption, and fostering satisfaction and advocacy.

• Ensure customers are measurably satisfied with the service and proactively communicate refresh needs and available options.

• Build trusted advisor relationships with customer stakeholders, executive sponsors, and partners to maximize adoption and business value.

• Serve as the first line of defense in customer support, coordinating with engineering teams for timely resolution of issues and becoming a Subject Matter Expert over time.

• Maintain ongoing communication with customers regarding service offerings, updates, events, and act as the primary point of contact for feedback.

• Advocate for customers internally to influence product roadmap, service improvements, and best practices.

• Ensure continual communication with customers on Unit 42 messaging, current and offerings updates, events, main points contact within Unit 42, and touchpoint for all feedback from our customers

• Manage performance metrics including CSAT, renewal rate, referenceability, adoption, consumption, and customer engagement. Identify renewal risks and work with internal teams to remediate.

• Identify risks to customers achieving their business goals and collaborate with account teams to build mitigation plans or escalate as needed.

Your Experience

• 4+ years of relevant experience in customer success, consulting, post-sales technical account management, or similar roles, with experience in cybersecurity

• Proven experience building and executing customer engagement programs in an evolving organization.

• Strong consulting and project management skills, with a track record of acting as a trusted advisor to drive business value.

• Experience managing escalations, balancing customer expectations, and negotiating successful resolutions.

• Highly data-driven, with a focus on metrics, process adherence, and continuous improvement.

• Ability to drive consistent engagement processes across a portfolio of customers.

• Excellent communication and interpersonal skills to build relationships with technical and non-technical stakeholders.

• Team player with high integrity, accountability, and a customer-first mindset.

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $110,800 - $179,200/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

As a key member of Layer-7 Security group, you will be responsible for designing and developing security features on the next-generation firewalls. You will work with product management on user requirements, apply your knowledge to functional design, utilize your programming skills for efficient and robust implementation, and interact with quality assurance and field support teams throughout the entire software development cycle.

Your Impact

• Technical leadership and end-to-end delivery of solutions in collaboration with cross-functional product management, development and quality assurance teams in a fast paced environment

• You will work to design, implement and troubleshoot next generation cloud security solutions

• Hands-on participation in developing next generation cloud security architecture

• You will participate in all phases of the product development cycle, from definition, design, through implementation and test

• Lead cross-functionally with Product Management, SRE, Software, and Quality Engineering teams to deliver new security as a service offering to the market in a timely fashion with excellent quality

• Develop a strong culture of diversity, intellectual curiosity, problem-solving, and openness

• Work closely with customer support teams to improve end-customer outcomes

• Foster innovation in the organization

Your Experience

• Excellent team player with strong coding, analytical and problem-solving skills
• Hands-on experience with cloud distributed systems and high scale designs and in developing high performance distributed software applications
• Experience in cloud technologies like Kafka, Elastic Search, SQL, Google Big Query or equivalent
• Experience with backend development (Rest APIs, Databases, Serverless computing) of distributed cloud applications.
• Experience with Docker and Kubernetes or other container orchestration platforms
• Good understanding of public cloud design considerations and limitations in areas of microservice architectures, security, global network infrastructure, distributed systems, and load balancing with strong cloud service trouble-shooting skills.
• Working knowledge of TCP/IP and Networking is highly desirable
• Experience in GCP or AWS is a plus
• M.S/B.S degree in Computer Science or equivalent and 7+ years of relevant experience required.
• Hands-on programming experience in one or more of the following: GO/Java(Primary), Python; Working knowledge of C is highly desirable
• High energy and the ability to work in a fast-paced environment with a can-do attitude

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $0 - $0/YR. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found .

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Impact

• Lead a team of 5-10 engineers building high-scale backend services and modern frontend applications, ensuring seamless integration between client and server.
• Own project delivery across the full software lifecycle—from frontend user experience and design systems to backend scalability, reliability, and monitoring.
• Drive technical strategy and architecture for core PAB services, including data ingestion, processing, and real-time user interactions.
• Partner with Product, Architecture, Design, and SRE teams to ensure performance, reliability, security, and usability at scale.
• Encourage engineering best practices in CI/CD, observability, automated testing, and accessibility.
• Grow and mentor a high-impact full-stack engineering team through coaching, feedback, and career development.
• Promote a culture of innovation, inclusion, and continuous improvement within the team.
• Identify opportunities to improve system performance, frontend usability, and cross-stack development workflows.

Your Experience

• 6+ years of experience in software engineering (backend + frontend), with at least 2+ years in engineering leadership roles.
• Proven success managing cloud-native applications on GCP/AWS/Azure, especially with Kubernetes.
• 2+ years of experience working in a SaaS company that delivered a multi-tenant offering via Continuous Delivery (CD) practices.
• Solid background in modern frontend frameworks (React, TypeScript, modern JavaScript) and delivering high-quality, performant user experiences.
• Proficiency in programming languages such as Go, Python, and TypeScript
• Knowledge of networking, security, and scaling strategies for both backend services and secure browser-based applications.
• Strong people leadership and team-building skills; ability to recruit, onboard, grow talent and drive high-performing teams.

All your information will be kept confidential according to EEO guidelines.

Being the cybersecurity partner of choice, protecting our digital way of life.

Your Career

The team is responsible for the quality of Cortex Data Security products and development of E2E test automation framework, and tools. In this role you will build, lead, train and motivate our automation team and be responsible for planning and execution of automated and manual tests. All of this in a fast pace process of development, test and release.

More information about Cortex products can be found .

Your Impact

• Build and lead a team of automation and QA engineers as an organic automation team within a development group.

• Own your team's technical roadmap of automation, strategy, implementation, execution, tracking and reporting

• Responsible for the quality of Palo Alto Networks products and specifically the Data Security group.

• Be a technical lead, including responsibility for code reviews, recruiting, personal development, training and mentoring the automation engineers.

• Partner with software development managers, functional, system & performance QA leaders to devise test automation strategies to drive the automation and to come up with extensive automation coverage of testing.

• Collaborate with the DevOps team to ensure test framework and methodologies are integrated with the continuous integration.

• Implement infrastructure & automatic tests (be hands-on to some extent).

Your Experience

• Proven 4+ years of experience as an Automation or Infrastructure Manager for a SaaS Product.

• Proven Experience with Python or OOP Languages.

• Experience working with cloud platforms (GCP, AWS, Azure and more)

• Proven hands-on experience using tools such as git, Jira, Jenkins.

• Experience working with OS Linux environment

• Experience in Docker for creating and managing test environments and integrating with CI/CD pipelines - advantage

• Experience and knowledge with testing processes and methodologies. Must

• Strong analytical and trouble-shooting skills.

• Academic degree in Computer Science or equivalent. Advantage

• Team player, with high ability to work independently

• Excellent communication skills with members, staff, and individuals in a professional manner along with the ability to present and explain information effectively in Hebrew as well as in English

All your information will be kept confidential according to EEO guidelines.

Key Responsibilities

• Strategic Technical Leadership: Act as the highest level of technical authority. You will hold peer-to-peer conversations with Engineering and Customers to drive permanent resolution on complex architectural issues, ensuring supportability is a key consideration in organizational and product decisions
• AI & Automation Strategy: Drive AI-led workflow improvements and automation efforts across GCS. Your goal is to achieve specific, measurable outcomes including significant Case Avoidance and Case Deflection, while drastically reducing Time to Resolution (TTR) and Time to Connect (TTC)
• Champion Serviceability & Scalability: Influence the product development lifecycle by advocating for improved serviceability and scalability in new and existing products. Collaborate closely with Product Management and Engineering to incorporate critical support requirements early in the design phase
• Engineer Enablement: Develop and deliver cutting-edge training programs, technical deep dives, and enablement content for our Technical Assistance Center (TAC) engineers, ensuring the global team is ready to expertly support complex Cloud and SASE architectures
• Root Cause Elimination: Systematically analyze root causes of recurring, high-impact issues. Collaborate directly with Engineering to implement permanent product fixes and process improvements, minimizing customer impact and elevating the overall support experience

Required Qualifications

• Professional Experience: 10+ years of progressive experience in technical support, engineering, or a related field within the networking and security industry
• Core Domain Expertise: Deep and comprehensive understanding of TCP/IP, routing protocols (BGP, OSPF), and complex LAN/WAN architectures
• Expertise in network security concepts and technologies, including firewalls, VPNs (IPSEC, SSL), PKI, and intrusion prevention systems
• Extensive, hands-on background in SASE and SD-WAN technologies.
• Cloud & Deployment Fluency: Significant exposure to solutions deployed across major Public Clouds (e.g., AWS, Azure, GCP) and Private Clouds
• Proven track record of leading, managing, and implementing successful, high-impact technical projects
• Operational Background: Proven experience working in Security, Network, and/or IT Operations environments
• Experience developing and implementing Technical Support strategy and successfully mentoring Senior Technical Staff
• Automation & AI Skills: Demonstrated experience applying AI/ML concepts to operational workflows or support processes for tangible business outcomes
• Expertise with scripting languages (e.g., Python) for Automation and utilizing effective tools to achieve Case Avoidance and Deflection targets
• Soft Skills & Authority: Exceptional communication skills with the ability to articulate complex technical concepts clearly and persuasively to both highly technical and non-technical executive audiences.
• Proven ability to influence product direction by effectively collaborating with Product Management and Engineering teams

All your information will be kept confidential according to EEO guidelines.